Job Purpose;
The Learning & Development & Performance Management Officer spearheads the organization’s strategic initiatives in employee learning, capability enhancement, and performance management, ensuring alignment with overarching business objectives. This role is tasked with designing, implementing, and overseeing programs that foster professional growth while optimizing performance evaluation systems to support continuous improvement and organizational success.
This role prioritizes Learning & Development (L&D), encompassing training needs assessment, instructional program design, employee skill enhancement, digital learning infrastructure, compliance training oversight, and organizational performance enhancement. Candidates must demonstrate initiative, a strong affinity for technology, and exceptional organizational skills to advance employee growth, elevate training efficacy, and contribute to broader organizational goals.
Oversee and execute a comprehensive range of duties encompassing strategic planning, operational management, and team leadership to drive organizational success. Ensure adherence to established policies, maintain compliance with regulatory standards, and foster a culture of accountability and continuous improvement. Facilitate cross-functional collaboration to align departmental objectives with broader company goals, optimizing resource allocation and enhancing productivity. Manage stakeholder relationships, including clients, vendors, and internal teams, to build strong partnerships and deliver exceptional service. Monitor key performance indicators, analyze data trends, and implement corrective actions to achieve operational excellence and meet business targets.
Designing and delivering impactful learning and development programs stands as the central focus of this position.
We are seeking a seasoned professional to develop and implement comprehensive training strategies and meticulous planning processes. The ideal candidate will design, organize, and oversee training programs, ensuring alignment with organizational objectives and employee development needs. Responsibilities include identifying skill gaps, creating engaging learning materials, and evaluating program effectiveness through feedback and performance metrics. A strong background in instructional design, adult learning principles, and project management is essential, along with excellent communication and collaboration skills to engage stakeholders at all levels. This role requires a proactive approach to continuous improvement, leveraging data-driven insights to refine training initiatives and drive measurable outcomes.
Perform comprehensive annual and periodic assessments of training requirements across all departments.
Design and execute annual learning and development initiatives that support and advance organizational objectives.
Develop frameworks to enhance design competencies and implement initiatives aimed at building employee capabilities.
Develop customized learning strategies aimed at enhancing succession planning initiatives.
The role involves organizing and overseeing training programs, ensuring they are effectively planned, delivered, and evaluated. Key responsibilities include developing training materials, coordinating schedules, and collaborating with subject-matter experts to align content with organizational goals. Candidates must possess strong organizational skills, proficiency in learning management systems, and the ability to engage diverse audiences. A background in instructional design or adult education is advantageous, along with experience in managing multiple training initiatives simultaneously.
Deliver comprehensive employee onboarding, induction, and orientation programs to ensure seamless integration into the organization.
Develop and structure training programs covering regulatory, compliance, technical, leadership, and soft skills requirements.
Ensure all mandatory and statutory training requirements are completed on schedule.
Create training calendars and oversee compliance with established schedules.
Coordinate internal and external training initiatives to enhance team capabilities and organizational growth.
We are seeking a Learning Systems & Digital Training professional to design, implement, and optimize digital learning solutions that enhance employee development and organizational performance. The ideal candidate will possess expertise in learning management systems (LMS), instructional design methodologies, and digital content creation, ensuring engaging and effective training programs. Responsibilities include developing interactive e-learning modules, managing LMS platforms, assessing training needs, and collaborating with stakeholders to align learning initiatives with business objectives. Candidates must have a bachelor’s degree in Education, Instructional Design, or a related field, along with at least three years of experience in corporate training or educational technology. Strong project management skills, proficiency in authoring tools (e.g., Articulate 360, Adobe Captivate), and the ability to analyze training effectiveness are essential.
Oversee the administration, enhancement, and operational efficiency of Learning Management Systems (LMS) and digital learning platforms.
Develop automated systems to manage and streamline training tracking, reporting, and learning records.
Drive the adoption and expansion of e-learning, virtual learning, and blended learning solutions to enhance educational accessibility and engagement.
Ensure the integrity and precision of training databases as well as learning records are maintained.
Compile comprehensive training analytics and generate detailed performance reports to evaluate and enhance training effectiveness.
We conduct assessments to measure the effectiveness of training programs and identify opportunities for enhancement. This role involves analyzing training data, gathering feedback from participants, and evaluating key performance indicators to assess the impact of learning initiatives. Responsibilities include developing improvement strategies, collaborating with stakeholders to implement changes, and monitoring progress to ensure continuous development and alignment with organizational goals. Candidates should possess strong analytical skills, experience in instructional design or performance improvement, and proficiency in data analysis tools.
Assess the impact of training programs on employee knowledge and skill acquisition to ensure optimal learning outcomes.
You will be responsible for monitoring and recording training attendance, tracking the completion rates of training sessions, and assessing competency improvements among participants.
Conduct post-training evaluations and ROI assessments.
Research and recommend continuous improvement initiatives for learning programs.
Enhance employee engagement and involvement in learning opportunities to foster a more motivated and skilled workforce.
Manages and evaluates staff performance to ensure alignment with organizational objectives, fostering continuous improvement through goal setting, feedback, and development initiatives. Oversees performance reviews, identifies training needs, and implements strategies to enhance productivity and employee engagement. Collaborates with department heads to address performance gaps and align individual goals with broader business targets. Monitors key performance indicators (KPIs) and provides data-driven insights to support talent retention and succession planning efforts.
Facilitate the organization’s performance appraisal process to ensure timely and effective evaluations.
Collaborate closely with the HR Manager to design and execute performance management frameworks.
Oversee the timely execution of performance reviews and appraisal schedules to ensure adherence to established deadlines.
Assist managers in establishing Key Performance Indicators (KPIs) and defining objectives for employee development.
Monitor and evaluate the effectiveness of performance improvement plans and track the advancement of employee development initiatives.
Develop comprehensive performance management reports and conduct in-depth analytics to evaluate organizational effectiveness and employee productivity.
Spearhead the execution of employee recognition and professional growth programs.
The position involves managing various human resources functions, including recruitment, onboarding, employee records maintenance, benefits administration, and compliance with labor regulations. Responsibilities include coordinating interviews, processing new hires, updating HR databases, and ensuring adherence to company policies and legal requirements. The ideal candidate will have prior experience in HR operations, strong organizational abilities, and proficiency in HR software systems. Excellent communication skills and attention to detail are essential for success in this role.
Facilitate the seamless onboarding of new employees, verify employment confirmations, coordinate transfers, manage exit procedures, and maintain accurate employee documentation.
Guarantee adherence to established HR policies, operational procedures, and applicable labor laws.
Design and implement various programs aimed at enhancing employee engagement and fostering overall well-being.
Oversee the dissemination of HR-related communications, maintain meticulous employee records, uphold strict confidentiality protocols, and ensure the accurate and secure management of all personnel information.
The HSE (Health, Safety & Environment) position is responsible for implementing and maintaining robust safety protocols to ensure compliance with regulatory standards and minimize workplace hazards. This role involves conducting regular risk assessments, developing emergency response plans, and providing comprehensive training to staff on safety procedures. Additionally, the HSE professional monitors’ workplace conditions, investigates incidents, and recommends corrective actions to prevent future occurrences. Strong analytical skills, attention to detail, and the ability to communicate effectively with employees at all levels are essential for success in this role.
Develop and oversee the execution of HSE training initiatives aimed at enhancing workforce awareness and compliance.
Assist in the execution of occupational health and safety protocols to ensure compliance with established workplace standards.
Lead safety induction sessions and facilitate toolbox discussions to ensure comprehensive understanding of safety protocols and procedures among team members.
Facilitate the procurement of required permits, certifications, and compliance documentation to ensure adherence to regulatory standards and organizational policies.
Conducts thorough audits and ensures compliance with regulatory standards and organizational policies. Reviews financial records, operational processes, and internal controls to identify discrepancies, risks, or areas of non-compliance. Develops and implements corrective actions to address findings while maintaining alignment with industry regulations and company guidelines. Collaborates with cross-functional teams to foster a culture of accountability and continuous improvement in audit practices and compliance protocols.
Conduct both internal and external audits focused on Quality Management Systems (QMS) and Health, Safety, and Environment (HSE) standards.
Prepare and organize audit documentation and compliance evidence systematically to ensure thorough and accurate auditing processes.
Oversee the completion of audit findings and associated corrective measures to ensure full resolution.
Maintain training and HR documentation in a state of readiness for audits.
Seeking a candidate with a Bachelor’s degree in a relevant field, along with a minimum of three years of hands-on experience in a comparable role. Proficiency in industry-standard software and tools is essential, as is a strong background in analytical thinking and problem-solving. Excellent communication skills are required to effectively collaborate with team members and stakeholders. The ideal applicant will demonstrate a proactive approach to continuous learning and professional development.
A Bachelor’s Degree in Human Resource Management, Organizational Development, Industrial Psychology, Business Administration, or Education is required.
A Chartered Human Resources Professional (CHRP) designation is required for this role. Candidates must possess a minimum of five years of progressive HR experience, with at least two years in a leadership capacity. Proficiency in employment law, talent management, and HR policy development is essential. The ideal candidate will have a track record of successfully implementing HR strategies that align with organizational goals. Strong communication and interpersonal skills are necessary to collaborate with senior management and influence key stakeholders. Continuous professional development through CHRP certification maintenance is also a requirement.
Certified in Occupational Health & Safety, with a strong commitment to fostering secure and compliant work environments. Proficient in identifying workplace hazards, implementing preventive measures, and ensuring adherence to regulatory standards. Skilled in conducting risk assessments, developing safety protocols, and delivering training to enhance employee awareness and reduce incident rates. Experienced in investigating incidents, analyzing root causes, and recommending corrective actions to mitigate future risks. Adept at maintaining accurate records, preparing compliance reports, and collaborating with management to prioritize safety initiatives.
To qualify for the Training of Trainers (TOT) position, candidates must possess a recognized TOT certification and demonstrate extensive experience in instructional design and adult learning methodologies. Responsibilities include designing, delivering, and evaluating comprehensive training programs tailored to diverse audiences, ensuring alignment with organizational objectives. The role requires strong facilitation skills to engage participants effectively, foster interactive learning environments, and measure training impact through assessments and feedback mechanisms. Additionally, the position demands proficiency in using digital training tools and platforms to enhance program delivery and accessibility.
Instructional design or learning & development certifications are essential requirements for this role, demonstrating expertise in creating effective educational programs. Candidates must possess a minimum of three years of relevant experience in instructional design, training development, or a closely related field. Responsibilities include designing, developing, and implementing engaging learning solutions tailored to diverse audiences. Additionally, the position requires strong collaboration with subject-matter experts to ensure content accuracy and relevance. Proficiency in e-learning authoring tools, such as Articulate 360 or Adobe Captivate, is highly desirable, along with the ability to apply instructional design models like ADDIE or SAM.
Seeking candidates with demonstrated proficiency in learning management systems, human resources information systems, or other digital learning platforms.
With a minimum of four years of hands-on experience in Learning & Development, HR Administration, and performance management, candidates should demonstrate a proven track record in these areas.
Proficiency in Health, Safety, and Environment (HSE) compliance, along with experience in coordinating related activities and providing audit support functions, is required.
Possesses a strong command of the Microsoft Office Suite, encompassing Word, Excel, PowerPoint, and Outlook, with demonstrated expertise in utilizing advanced features such as Pivot Tables, macros, and formula-based data analysis.
Proven proficiency in analyzing data, preparing comprehensive reports, and effectively resolving problems is required.
We oversee the planning, development, and execution of Learning & Development initiatives, deliver engaging training sessions, and manage logistical arrangements to ensure seamless program implementation.
We seek individuals who demonstrate a proactive approach to innovation and a commitment to continuous improvement, fostering creativity and efficiency in all aspects of their work.
Proven ability to communicate effectively and foster strong interpersonal relationships while driving employee engagement and facilitating collaborative efforts.
Proven capability to effectively oversee and balance competing strategic priorities within Learning and Development initiatives, performance management systems, and operational Human Resources support functions.
Technology-driven and committed to process improvement, the ideal candidate will leverage innovative solutions to enhance operational efficiency.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
4 years
