Job Purpose Statement
The Manager, Server and Storage oversees the assessment, deployment, and maintenance of IT infrastructure to align with the Bank’s strategic objectives. This role guarantees infrastructure availability to sustain business operations and manages data center functions in strict adherence to service level agreements (SLAs). Additionally, the position provides support for virtual environments, backup and restoration procedures, business continuity planning (BCP), and SAN storage systems. Effective collaboration with the Information Security team is critical to enforce policies and protocols that optimize server and storage efficiency, capacity utilization, and performance management.
Oversee and manage critical client relationships, ensuring alignment with organizational objectives while driving sustained business growth. Develop and execute strategic account plans tailored to client needs, fostering long-term partnerships and maximizing revenue opportunities. Serve as the primary point of contact for key accounts, addressing inquiries, resolving issues, and maintaining high levels of client satisfaction. Collaborate cross-functionally with internal teams to deliver seamless solutions, monitor performance metrics, and identify areas for improvement. Analyze market trends and client feedback to proactively recommend enhancements to products or services, reinforcing competitive advantage. Ensure compliance with contractual obligations and company policies while providing regular reporting on account health and progress. Mentor junior team members, if applicable, to strengthen overall account management capabilities within the team.
Design, implement, and maintain robust and scalable server infrastructure solutions to support diverse business operations and applications. Oversee the deployment, configuration, and monitoring of servers, ensuring optimal performance, security, and reliability. Collaborate with cross-functional teams to assess infrastructure needs, recommend improvements, and implement best practices for efficiency and cost-effectiveness. Troubleshoot and resolve complex server-related issues promptly to minimize downtime and maintain seamless service delivery. Stay abreast of emerging technologies and industry trends to enhance infrastructure capabilities and align with evolving business requirements.
Oversee the physical and virtual infrastructure, encompassing VMware and Hyper-V environments, which support diverse operating system platforms.
Responsible for providing server hardware support and maintenance services in partnership with designated partners and vendors.
Design and deploy High Availability configurations alongside robust Disaster Recovery (DR) frameworks to ensure uninterrupted operations for critical banking systems.
Overseeing initiatives focused on enterprise infrastructure constitutes a primary responsibility. This role entails directing and coordinating projects that pertain to the foundational systems and frameworks supporting organizational operations.
Overseeing enterprise applications critical to the bank’s daily operations constitutes a primary responsibility.
Act as a primary escalation resource and/or secondary support for user-related technical challenges.
Responsibilities include overseeing and maintaining documentation such as Standard Operating Procedures (SOPs), inventory records, and architecture diagrams to ensure accuracy and accessibility.
We are seeking a professional with expertise in Storage, Backup, and Recovery Infrastructure, constituting 20% of the role’s responsibilities. Ideal candidates must demonstrate proficiency in designing, implementing, and maintaining robust storage solutions, ensuring data integrity, availability, and security. Responsibilities include overseeing backup strategies, managing disaster recovery plans, and optimizing infrastructure performance to minimize downtime and data loss. Experience with enterprise-grade storage systems, cloud-based backup solutions, and recovery protocols is essential, along with the ability to troubleshoot complex issues and align infrastructure with organizational objectives.
Develop and execute the Storage, Backup, and Recovery strategy in alignment with the Business Strategy.
Execute Storage, Backup, and Recovery initiatives in alignment with the Bank’s specifications, ensuring seamless operationalization of plans through strategic design and implementation.
Contribute to the development and maintenance of the Storage, Backup, and Recovery architectural framework across the entire organization.
Assess and validate novel Storage, Backup, and Recovery solutions to ensure seamless integration with emerging products and services.
Work collaboratively with internal teams and external contractors to coordinate maintenance, technical support, and system upgrades for the Bank’s infrastructure.
Develop and maintain robust regional and global connections within the IT community to access and utilize relevant resources and solutions aligned with local needs.
Oversee the capacity and performance of the organization-wide server and storage infrastructure to guarantee peak operational efficiency.
Responsible for ensuring servers and storage systems operate at optimal capacity, performance, and availability to align with organizational objectives. Collaborate with application and project teams, as well as external partners, to strategize, develop, and deploy new infrastructure solutions that address both current and future business demands.
Ensure all changes are executed through a structured process and within a controlled environment, accompanied by thorough documentation to maintain consistency and compliance.
The role includes a 20% focus on ensuring adherence to security protocols and regulatory compliance standards, encompassing the implementation and monitoring of measures to safeguard sensitive information and maintain organizational integrity. Responsibilities involve assessing risks, conducting audits, and verifying that all operational practices align with legal requirements, industry benchmarks, and internal policies to mitigate vulnerabilities and ensure continuous compliance.
Develop and enforce server and storage security policies and controls in alignment with the Bank’s established requirements.
Assess configurations and coordinate patch deployment schedules to guarantee prompt remediation of identified vulnerabilities.
Maintain adherence to all applicable regulatory policies and standards.
Develops, maintains, and tests Business Continuity Plans, allocating 20% of total responsibilities to this critical function. This role involves creating strategies to ensure operational resilience, safeguarding against disruptions, and ensuring rapid recovery during unforeseen events. Responsibilities include assessing risks, designing response protocols, and coordinating with stakeholders to implement and refine continuity measures. The position requires a proactive approach to identifying vulnerabilities and establishing robust frameworks that align with organizational objectives and regulatory standards.
Support the creation of a Business Continuity Plan by leveraging server and storage infrastructure.
Collaborate in the development and implementation of comprehensive Disaster Recovery strategies for the Bank.
Collaborate with relevant partners, as needed, to facilitate the implementation of the Business Continuity Plan (BCP).
Collaborate with various internal IT and business units to ensure the maintenance and deployment of the Business Continuity Plan (BCP).
Implement and manage the activation and deactivation of disaster recovery protocols across all systems to ensure operational continuity and resilience.
The role involves contributing 20% of the effort toward learning and professional development, ensuring ongoing skill enhancement and career advancement through structured training, mentorship programs, and access to relevant resources.
Provide guidance and support to colleagues within the department through structured training sessions and ongoing mentorship.
Offer strategic guidance and operational oversight to team members within the assigned department.
Maintains accurate and comprehensive documentation of all processes, procedures, and system configurations to ensure compliance and facilitate knowledge sharing. Ensures documentation is up-to-date, clearly written, and accessible to relevant stakeholders, including technical and non-technical personnel. Supports audits and reviews by providing detailed records and adhering to established documentation standards.
Strive to continuously expand your expertise and remain well-informed about the latest advancements and trends in your field of specialization.
Set the tone and motivate your team by demonstrating excellence and fostering a culture of accountability and collaboration.
We are seeking a highly skilled professional to fulfill a dynamic role that demands expertise in [specific field or industry]. The ideal candidate must possess a minimum of [X] years of relevant experience, coupled with proficiency in [specific tools, software, or methodologies]. A bachelor’s degree in [relevant field] or a related discipline is required, though advanced degrees may be preferred for certain candidates. Key responsibilities include [list responsibilities], with a strong emphasis on [specific skill or outcome]. The position also requires exceptional problem-solving abilities, attention to detail, and the capacity to collaborate effectively within a team environment. Proficiency in [specific skills or languages] is essential, and prior experience in [industry-specific or role-specific context] is highly desirable.
Candidates must possess an advanced degree, such as a Ph.D. or equivalent professional experience in a related field, to be considered for this role. A minimum of five years of relevant teaching or research experience is required, along with a strong publication record demonstrating expertise in the subject area. Proficiency in academic writing, grant writing, and presentation skills is essential. Familiarity with institutional review processes, data analysis methodologies, and ethical research standards is also necessary. The ability to mentor students and collaborate effectively within interdisciplinary teams is highly valued.
A bachelor’s degree in Computer Science or a related Information Technology field is required.
Seeking a seasoned professional equipped with advanced qualifications, including a relevant degree and specialized certifications, along with a proven track record of expertise in the field. The ideal candidate will demonstrate exceptional analytical, technical, and leadership abilities, supported by extensive hands-on experience. Strong communication skills, adaptability, and a commitment to continuous professional development are essential.
ITIL certification, Microsoft Certified Solutions Expert (GCSE) credentials, and proficiency in server and storage administration—or equivalent qualifications—are required.
With a proven track record in the field, candidates should possess substantial hands-on experience, demonstrating expertise in relevant tools, methodologies, and processes. The ideal applicant will have successfully executed similar projects or roles, showcasing the ability to deliver measurable results. Familiarity with industry standards, best practices, and emerging trends is essential to navigate challenges and drive innovation. Additionally, experience in collaborating with cross-functional teams, managing stakeholders, and adapting to dynamic environments will be highly valued.
Minimum of five years of relevant professional experience is required.
Technical skills form the foundation of effective performance in this role, encompassing a robust understanding of relevant engineering principles, methodologies, and tools. Proficiency in specific software applications—such as CAD, simulation, or programming languages like Python or C++—is required to execute tasks with precision and efficiency. Candidates must demonstrate the ability to troubleshoot complex technical issues, optimize systems, and implement innovative solutions aligned with project objectives. Additionally, familiarity with industry standards, regulatory compliance, and emerging technologies is expected to ensure the integrity and advancement of technical deliverables.
Proficiency in change management methodologies and tools, including versioning, defect tracking, and release management processes, is required.
Functional and technical proficiency with enterprise systems platforms, encompassing multi-country implementation, support, integration, and development or customization efforts.
Demonstrates strong interpersonal skills, fostering collaborative relationships and effective teamwork across diverse groups. Exhibits adaptability in dynamic environments, maintaining composure under pressure while making sound decisions. Encourages innovation and continuous improvement through proactive problem-solving and a commitment to professional growth. Possesses excellent communication abilities, ensuring clarity and coherence in both written and verbal interactions. Upholds integrity and ethical standards, aligning actions with organizational values and compliance requirements.
Proactively and innovatively identifying and addressing evolving user and business IT requirements with foresight and strategic insight.
Enthusiastic about the intersection of technology and business operations, with a strong dedication to leveraging IT solutions to drive organizational success and innovation.
Driven by a commitment to excellence and a track record of success, this position demands a results-focused professional with a strong drive for achievement.
Proven ability to thrive in high-pressure environments while maintaining composure and productivity.
Driven by objectives with an openness to innovative concepts and a capacity for flexibility amid evolving circumstances.
A highly autonomous individual possessing exceptional networking and relationship-building capabilities.
Exceptional leadership, team-building, and mentoring skills are required.
Proven ability to communicate effectively through both written and verbal means, along with strong interpersonal skills.
Proficient in navigating and thriving within diverse, multicultural settings.
A self-driven individual who excels at recognizing and capitalizing on opportunities with initiative and determination.
go to method of application
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
5 years
