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Home Jobs Nairobi Human Resources Support Specialist

Human Resources Support Specialist

Stedmak Gardens and Recreational Centre  · Hotels & Restaurants

Full Time Nairobi
Nairobi
Deadline: 10 June 2026
Posted May 27, 2026

Job Summary:

The Human Resource Assistant will facilitate the organization’s HR and administrative processes by providing support in staff management, recruitment initiatives, employee relations, attendance tracking, and the maintenance of accurate HR documentation to uphold seamless daily operations.

Key responsibilities encompass a broad range of tasks and obligations integral to the role, including the execution of core functions, adherence to established protocols, and fulfillment of performance expectations. This position demands consistent engagement in strategic initiatives, operational oversight, and collaborative efforts to achieve organizational objectives. Additionally, the role requires meticulous attention to detail, timely completion of assignments, and proactive problem-solving to address challenges effectively. Candidates must demonstrate a strong commitment to maintaining high standards of work quality while contributing to team success and supporting broader departmental goals.

Provide support in the hiring, interview scheduling, and new employee integration processes to ensure smooth and efficient talent acquisition and assimilation.

Ensure precise documentation and organization of employee records and staff files.

Oversee and track employee attendance, leave balances, scheduled shifts, and adherence to workplace discipline policies.

Collaborate on the drafting and management of essential HR documentation, such as employment contracts, formal warning notices, and appointment letters.

Provide assistance to leadership in promoting staff well-being and fostering effective communication within the team.

Facilitate adherence to organizational policies and labor laws to mitigate risk and uphold operational integrity.

You will be responsible for organizing and overseeing staff training sessions and meetings as needed.

Facilitate the compilation and processing of payroll while maintaining accurate staff records and data management systems.

Perform a variety of administrative tasks as directed by management.

Uphold strict confidentiality and maintain a consistently professional demeanor in all interactions and situations.

Qualifications and Requirements:

A Bachelor’s Degree in Human Resource Management, Business Administration, or an equivalent field is required.

Highly desirable candidates will possess prior experience within the hospitality sector.

A minimum of two years of practical experience in an HR Assistant or HR Officer capacity within the hospitality sector is required.

Excellent verbal and written communication abilities, along with a talent for building and maintaining professional relationships.

Demonstrated proficiency in labor legislation and human resources operational guidelines is required.

Demonstrated proficiency with Microsoft Office applications is required.

Manages responsibilities effectively under tight deadlines while maintaining a high standard of professionalism in staff interactions.

Skills Required: Applicants must possess strong analytical capabilities, exceptional communication skills, and proficiency in relevant software applications. A minimum of three years of experience in a comparable role is required, along with a proven track record of delivering results under tight deadlines. Familiarity with industry-specific regulations and the ability to collaborate effectively in cross-functional teams are essential. Additionally, candidates should exhibit leadership qualities, adaptability to changing priorities, and a commitment to continuous professional development.

Provides strategic leadership and operational coordination, ensuring alignment of team efforts with organizational objectives while fostering collaboration and accountability across departments.

Proficient communication skills, both written and verbal, are essential for fostering collaboration and conveying ideas effectively within the team. The ability to articulate thoughts clearly and listen actively ensures that information is exchanged seamlessly, reducing misunderstandings and enhancing productivity. Strong interpersonal skills facilitate positive working relationships, enabling the resolution of conflicts and the promotion of a cohesive work environment. Additionally, the capacity to tailor communication styles to diverse audiences and adapt to varying levels of technical knowledge demonstrates a high degree of professionalism and inclusivity.

Maintains and organizes physical and digital records to ensure accuracy, accessibility, and compliance with established policies and regulatory standards. Collaborates with departments to retrieve, update, and securely store documents while adhering to retention schedules. Monitors record lifecycle stages, including creation, distribution, retention, and disposal, to mitigate risks and optimize efficiency. Verifies data integrity through routine audits and implements improvements to enhance record-keeping systems.

We excel at mediating disputes and fostering collaborative solutions to restore harmony and productivity in challenging situations. Our approach involves actively listening to all parties, identifying underlying issues, and facilitating constructive dialogue to achieve mutually acceptable agreements. This role requires strong interpersonal skills, emotional intelligence, and the ability to remain neutral while guiding groups toward resolution. Additionally, we document outcomes and follow up to ensure long-term success and prevent recurrence of conflicts. Ideal candidates will have proven experience in negotiation, crisis management, or related fields, demonstrating a track record of turning tension into opportunity through thoughtful intervention.

We collaborate closely with colleagues across various departments to achieve shared objectives, leveraging diverse perspectives to drive innovation and efficiency in our projects. Clear communication and mutual support are essential to ensure seamless coordination and the successful completion of tasks. Each team member contributes actively, fostering an environment where ideas are exchanged openly and challenges are addressed collectively. This cooperative approach not only enhances productivity but also strengthens professional relationships and cultivates a culture of accountability and continuous improvement.

Professionalism and discretion are essential qualities for this position. The role requires maintaining strict confidentiality and upholding high ethical standards in all interactions and processes. Candidates must demonstrate a strong commitment to preserving sensitive information and ensuring its secure handling at all times.

Working Station:

Karen, based in Nairobi, holds responsibility for overseeing the day-to-day financial operations of the organization. She ensures meticulous management of the accounting records, guarantees compliance with financial regulations, and prepares accurate monthly, quarterly, and annual financial statements. Additionally, Karen collaborates closely with external auditors to facilitate smooth audits, manages payroll processes, and supervises a small finance team to ensure operational efficiency. Her role demands strong analytical skills, attention to detail, and proficiency in accounting software and Microsoft Office applications, along with relevant certifications such as CPA or ARCA.

The compensation package for this role is competitive and includes a base salary along with performance-based incentives, with the exact amount determined by experience, qualifications, and market standards.

Preferences will be explored in greater detail during the interview process.

Qualified and enthusiastic applicants are requested to submit their CVs to audit2@stedmakgroupofhotels.co.ke, ensuring the position title is clearly indicated in the email subject line.

Qualifications

BA/BSc/HND

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