Oversee a comprehensive range of duties encompassing strategic planning, operational execution, and performance evaluation, ensuring alignment with organizational objectives. Manage cross-functional teams to streamline processes, optimize productivity, and drive continuous improvement initiatives. Develop and implement policies and procedures that enhance efficiency, compliance, and risk mitigation within the department. Collaborate with senior leadership to formulate long-term goals, allocate resources effectively, and monitor key performance indicators to measure success. Provide mentorship and coaching to team members to foster professional growth and cultivate a high-performance culture. Serve as the primary point of contact for stakeholders, facilitating transparent communication and resolving complex issues with a solutions-oriented approach.
Formulate and implement the business strategy to attain the unit’s objectives and enhance profitability.
Deliver outstanding customer service by consistently upholding and maintaining superior service standards throughout all interactions.
Oversee and enhance Relationship Management and strategic partnerships within the Custody Services sector, engaging with a diverse range of stakeholders including customers, fund managers, brokers, regulators, administrators, and other key parties.
Demonstrate leadership in upholding stringent risk management standards and ensuring full compliance with all regulatory mandates, audit protocols, and internal control frameworks.
Expand market share while ensuring the stability and retention of the existing client base.
Oversee, guide, and cultivate a high-performing, motivated team, ensuring alignment with organizational goals and fostering an environment of excellence and collaboration.
Responsible for maintaining rigorous budget oversight and optimizing cost management strategies to ensure financial efficiency and accountability.
Ensure full adherence to all relevant regulations issued by the RBA, CMA, CBK, and CDSC governing the delivery of custody services.
Drive the expansion and strategic oversight of KCB’s Facility Agency business, focusing on loan syndications, bond issuances, and other comparable capital markets transactions, in strict adherence to global industry best practices.
DAILY RESPONSIBILITIES
Ensure strict compliance with established operational standards and procedures to maintain excellence in performance and reliability.
Accurate compilation and timely submission of all regulatory returns must be ensured in accordance with the specified deadlines.
Process all investment transactions in strict adherence to established market timelines and service level agreements (SLAs) to ensure timely and accurate execution.
Responsible for ensuring the timely compilation and submission of reports for custody services clients, adhering strictly to established deadlines.
Ensure KCB maintains suitable representation and active involvement in all Client Board Meetings and Annual General Meetings.
Offer expert recommendations on optimal procedures to the Custody Services Units across all Subsidiaries.
Seeking a highly motivated professional to fill a crucial role, candidates must possess a minimum of five years of relevant experience in the field, along with a proven track record of success in similar positions. A bachelor’s degree in a related discipline is required, and advanced certifications or specialized training are strongly preferred. Strong analytical, communication, and problem-solving skills are essential, as the role demands meticulous attention to detail and the ability to work independently. Responsibilities include managing complex projects, collaborating with cross-functional teams, and ensuring adherence to industry standards and regulations. The ideal candidate will demonstrate leadership qualities, adaptability, and a commitment to continuous improvement in a fast-paced environment.
A bachelor’s degree in a relevant field is essential for this position.
A Level 3 qualification from the Chartered Institute for Securities & Investment (CSI) has been successfully completed.
The Trustee Development Program of Kenya (TDPK) plays a pivotal role in strengthening governance and leadership within nonprofit organizations across the country. This initiative focuses on equipping trustees with essential skills, fostering ethical decision-making, and enhancing their capacity to oversee organizational strategies effectively. Candidates for the program should possess a minimum of five years of relevant experience in governance, leadership, or nonprofit management, along with a strong commitment to advancing sustainable development. Responsibilities include conducting training sessions, mentoring participants, and facilitating workshops that promote best practices in trusteeship. Successful applicants will demonstrate exceptional communication abilities, analytical thinking, and a passion for driving positive change within the nonprofit sector.
Detail Minimum No of Years
We are seeking candidates with a strong background in banking operations and banking operating systems, encompassing five years of hands-on experience. This role demands proficiency in managing core banking functions, ensuring seamless transaction processing, and maintaining compliance with regulatory standards. Additionally, the ideal candidate will demonstrate expertise in optimizing operational workflows and leveraging banking technology to enhance efficiency and accuracy.
With a focus on Capital & Money Markets instruments and transactions, this role will involve extensive experience in handling financial instruments and executing market-related activities.
With a minimum of five years of experience in team leadership and development, candidates must demonstrate a proven ability to oversee and enhance the performance of cross-functional teams. This role requires the capacity to establish clear objectives, delegate tasks effectively, and foster a collaborative work environment that drives productivity and innovation. Strong interpersonal skills, strategic planning, and the ability to mentor and motivate team members are essential for success in this position.
Professionals in this role must demonstrate a comprehensive understanding of the Custody environment, encompassing operational processes, regulatory frameworks, and risk management protocols. Familiarity with custody services, such as asset servicing, settlement procedures, and client reporting, is essential to ensure seamless transaction processing and compliance adherence. Additionally, the position requires knowledge of industry standards, best practices, and emerging trends in custody operations to support efficient and secure asset management. Strong analytical skills are necessary to assess custody-related data, identify discrepancies, and mitigate operational risks effectively.
We are seeking a professional with extensive expertise in Relationship Management, designated as Experience Area 5. The ideal candidate will have a proven track record in fostering and maintaining strong client relationships, resolving conflicts, and ensuring high levels of customer satisfaction. Responsibilities include identifying business opportunities, negotiating contracts, and collaborating with cross-functional teams to align strategies with client needs. Strong communication, interpersonal, and problem-solving skills are essential, along with the ability to manage multiple priorities in a fast-paced environment. Proficiency in CRM tools and a deep understanding of client lifecycle management are required.
Qualifications
BA/BSc/HND
