Our esteemed high-end golf club in Nairobi seeks an organized, polished, and guest-centric Receptionist and Waiter to enhance their exceptional service standards.
We seek candidates with a proven track record in the specified field, along with a minimum of [X] years of relevant experience. Proficiency in [relevant software/tools] is essential, and familiarity with [specific methodologies/industries] is highly advantageous. Strong analytical and problem-solving abilities are required, along with exceptional communication and organizational skills. The ideal applicant will hold a [degree/certification] in [relevant field] and demonstrate the ability to work both independently and collaboratively in a fast-paced environment. Familiarity with [industry-specific regulations/standards] is a must.
Candidate must possess a Degree or Diploma in Secretarial Studies, Front Office Management, Hospitality Management, or a related field to be considered for this position.
A minimum of two years of professional experience in a front office or receptionist capacity is required, with a preference for candidates who have worked in a luxury hospitality setting.
Proficient in utilizing Microsoft Office applications, with a strong command of computer operations and software navigation.
Proficient in front office operations and customer service administration, with a strong command of industry best practices and procedures.
Skilled in operating front office equipment and payment processing terminals, including PDQ machines, with proficiency.
Proficient in both spoken and written English and Kiswahili, with a strong command of language for effective communication.
A polished and professional demeanor, strong interpersonal abilities, and a commitment to delivering outstanding customer service are essential for this role.
Exceptional proficiency in organizing tasks and managing multiple responsibilities simultaneously is required.
Maintains strict confidentiality and consistently upholds professional standards in all interactions and duties.
A flexible work schedule is required for this role, accommodating core hours alongside potential variations to support operational needs.
The position requires availability from 6:00 AM to 2:00 PM for the first shift.
Shift two operates from 2:00 PM to 10:00 PM, requiring a commitment to an evening schedule. This shift is designed to accommodate operational needs during peak afternoon and evening hours, ensuring comprehensive coverage throughout the workday.
Nairobi-based position available, requiring full-time commitment with a focus on delivering exceptional results within the specified region. The role demands a minimum of five years of relevant professional experience, along with proficiency in industry-standard software tools and a demonstrated ability to lead cross-functional initiatives. Key responsibilities include strategic planning, stakeholder engagement, and performance monitoring to ensure alignment with organizational objectives. Candidates must possess strong analytical skills, outstanding communication abilities, and a track record of driving measurable outcomes in dynamic environments. Fluency in English is essential, and additional language skills are advantageous.
A gross monthly salary of Ash 40,000 is offered for this position.
Interested applicants are invited to forward their CVs to jobs@phinaconsultant.co.ke with a copy sent to the same address for review.
Qualifications
BA/BSc/HND , Diploma
Experience Required
2 years
