We are seeking a detail-oriented professional to oversee a diverse range of operational tasks, ensuring efficiency and compliance with established protocols. The role encompasses managing project timelines, coordinating team efforts, and maintaining meticulous records to support data-driven decision-making. Additionally, the position involves liaising with stakeholders, addressing inquiries promptly, and resolving issues to uphold high standards of service delivery. Proficiency in industry-specific tools, strong analytical abilities, and excellent communication skills are essential for success in this position.
Monitor financial transactions, merchant transactions, and ATM operations vigilantly to detect suspicious or irregular activities, conducting thorough investigations into flagged transactions, and promptly addressing any identified fraud risks or scams.
Merchant & Third-Party Oversight: Responsibilities include monitoring merchant and third-party agent transactions, business operations, websites, products, and services to verify adherence to scheme rules and applicable legal standards.
Maintain compliance and mitigate risks by overseeing merchant screening and payment intelligence alerts, assisting in fraud investigations, documenting suspicious activities, and offering strategic recommendations to minimize fraud, chargebacks, and operational risks while adhering to regulatory standards.
Ensure the precision and integrity of data entered into acquisition systems by meticulously maintaining accurate records and reports of suspicious activities and investigation outcomes.
Collaborate effectively with internal teams and external industry organizations to gather essential information, deliver expert guidance on fraud and chargeback matters, and assist in fulfilling reporting requirements for regulatory and industry bodies.
We seek applicants who meet the following qualifications. Candidates must possess a minimum of five years of hands-on experience in a comparable role, along with a bachelor’s degree in a related field. Proficiency in industry-standard software and tools is essential, as is the ability to analyze complex data sets to drive informed decision-making. Strong communication skills are required to collaborate effectively with stakeholders at all levels.
Seeking a candidate with a strong academic background and relevant professional experience. The ideal applicant must possess a minimum of a bachelor’s degree in a related field, along with a proven track record in the industry. Essential skills include analytical thinking, project management, and exceptional communication abilities. Proficiency in industry-specific software and tools is required, as is the capacity to work both independently and collaboratively. Additional qualifications may include certifications or advanced degrees, depending on the role’s demands.
A Bachelor’s degree in Finance, Criminology, Business, or a closely related discipline is required.
A minimum of two to three years of hands-on experience in fraud monitoring, risk management, or banking operations is required.
Proficiency in payment system regulations and adherence to anti-money laundering (AML) protocols is required.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
