Oversee and execute critical operational duties, ensuring alignment with organizational objectives and maintaining high standards of efficiency and effectiveness. This role involves managing key processes, monitoring performance metrics, and implementing strategic initiatives to drive continuous improvement. Additionally, the position requires collaboration with cross-functional teams to facilitate seamless workflows, address challenges, and achieve departmental goals. Accountability for results, adherence to policies, and adherence to deadlines are central to success in this role.
Perform daily reconciliation of cash collections, ensuring accuracy and consistency across riders, branches, and various payment channels.
Monitor rider payments diligently and confirm the accuracy of all transactions while guaranteeing that collected funds are promptly disbursed according to schedule.
Engage with riders and branch offices to address and resolve outstanding balances, discrepancies, or compliance issues in a timely manner.
Help compute rider payouts and delivery-related compensation accurately.
Compiles daily and weekly reconciliation and financial reports, ensuring accuracy and timeliness.
Ensure adherence to established protocols for cash handling and operational finance processes at all branch locations.
Investigate any inconsistencies, inefficiencies, or gaps in processes, promptly documenting findings and escalating issues through the appropriate channels as needed.
We assist finance and operations teams by conducting audits, implementing and monitoring controls, and identifying opportunities for process improvements to enhance efficiency and accuracy.
Verify operational data by comparing it with platform reports and internal systems to ensure accuracy and consistency.
Candidates must possess a bachelor’s degree in a relevant field, such as finance, business administration, or accounting, along with a minimum of three years of professional experience in a similar role. Proficiency in financial analysis, budgeting, and forecasting is essential, as is strong proficiency in Microsoft Excel and enterprise resource planning (ERP) systems. Excellent analytical, problem-solving, and communication skills are required, along with the ability to collaborate effectively in a team-oriented environment. Prior experience with data visualization tools and regulatory compliance is highly desirable.
Seeking candidates with 1 to 3 years of hands-on experience in finance, reconciliation, audit, accounting, or a comparable field.
Professional experience in reconciliation or audit functions is highly desirable.
Possesses a meticulous approach to detail and demonstrates a proactive sense of accountability.
Proficient in handling extensive datasets and generating operational reports with ease.
Proficient in Microsoft Excel and Google Sheets is required for this role. The ideal candidate will demonstrate advanced capabilities in data analysis, spreadsheet management, and formula application within these platforms. Experience in creating complex charts, pivot tables, and automating repetitive tasks through macros or scripts is highly desirable. Strong attention to detail and the ability to organize, manipulate, and interpret large datasets effectively are essential.
Proven capability to thrive in high-pressure operational settings characterized by rapid change and demanding workloads.
Demonstrates exceptional ability in communication and follow-through, ensuring clear, consistent, and timely interactions with all stakeholders.
Proficiency in logistics, delivery, fulfillment, fast-moving consumer goods (FMCG), or restaurant management operations would be considered advantageous.
Qualifications
BA/BSc/HND
Experience Required
1 - 3 years
