Our esteemed client, a prominent player in the telecommunications sector, is actively seeking to appoint Field Operations Engineers specializing in Transmission and GSM technologies.
We are seeking a highly motivated professional to drive our team’s success by [specific function or goal]. This role demands a proven track record in [key responsibility/skill], ensuring [specific outcome or responsibility], and collaborating effectively with cross-functional teams to [another key responsibility]. The ideal candidate will possess expertise in [specific skill or area of knowledge], with a strong ability to [related competency], while maintaining a focus on [specific goal or metric]. Key qualifications include [degree or certification, if applicable], [years of experience], and a commitment to [specific value or principle]. This position offers an opportunity to contribute to [specific project, initiative, or company goal], fostering innovation and delivering measurable results in a dynamic environment.
Perform maintenance and operational duties within the designated area, upholding service quality and continuity in alignment with established KPIs and budgetary constraints. Oversee and track network expansion initiatives, identifying and promptly reporting any malfunctions in network components to ensure timely intervention and resolution.
Oversee and execute a range of critical duties, including managing project timelines, coordinating team efforts, and ensuring adherence to established standards. Develop and implement strategic initiatives to enhance operational efficiency and drive organizational growth. Serve as a primary liaison between departments to foster seamless communication and collaboration. Monitor performance metrics to identify areas for improvement and implement corrective actions as necessary. Prepare and present detailed reports to senior leadership to support data-driven decision-making. Provide mentorship and guidance to junior staff to cultivate a high-performing and motivated team environment.
Respond to equipment faults reported via the trouble ticket (TT) system while adhering to established corrective maintenance key performance indicators (KPIs).
Conduct regular preventive maintenance to maintain optimal functionality and safety of equipment and surrounding environments.
Collaborate closely with Support and NMC teams to evaluate fault incidents, guaranteeing precise and prompt resolution while confirming and relaying clearances as required.
To develop and recommend strategic enhancements for the network architecture, ensuring optimal performance and scalability.
Execute preventive maintenance tasks meticulously and document findings thoroughly in accordance with established procedures.
Collaborate with equipment vendors to conduct new site commissioning tests, ensuring compliance with engineering standards and equipment factory specifications before approving links or sites.
Prepare and deliver comprehensive reports pertaining to all maintenance-related activities, and participate in daily meetings to assess progress and outcomes.
Investigate and document the root cause of link failures by completing the RCA form with detailed explanations and providing supporting evidence whenever requested.
Principal Outputs
Deliver measurable results by consistently meeting or exceeding defined performance KPIs. Demonstrate accountability through the attainment of key metrics that align with organizational objectives. Ensure that targets are achieved within established timelines and quality standards. Contribute to the overall success of the team by maintaining focus on KPI fulfillment. Track progress systematically to identify areas for improvement and optimize performance outcomes.
Guarantee network uptime exceeding 99.60% to maintain uninterrupted operations.
Consistently meet or exceed an 80% target rate for turnaround times (TT) while strictly adhering to the established service level agreements (SLAs).
Guarantee network integrity by maintaining packet loss rates below 0.05%.
Deliver 90% of planned tasks correctly on the initial attempt.
We seek candidates with strong academic credentials and relevant professional experience. A degree in a related field is required, along with demonstrated expertise in the industry. Additionally, applicants must possess the necessary certifications or licenses, if applicable, to perform the job duties effectively. Prior to work experience in a similar role is highly desirable.
Hold a Bachelor’s degree in Telecommunications or a closely related discipline.
Lean Six Sigma – Yellow Belt certification equips professionals with foundational expertise in process improvement methodologies, emphasizing data-driven decision-making and efficiency enhancement. Program participants gain practical insights into identifying inefficiencies, reducing waste, and applying basic improvement frameworks such as DMAIC (Define, Measure, Analyze, Improve, Control). Ideal candidates should possess a high school diploma or equivalent, with a basic understanding of statistics and problem-solving skills. Responsibilities include supporting improvement initiatives, collaborating with cross-functional teams, and assisting in the collection and analysis of process data to drive measurable outcomes.
Earn your Cisco Certified Network Associate (CCNA) credential to validate your foundational expertise in network technologies, security, automation, and programmability. This certification requires proficiency in configuring, managing, and troubleshooting wired and wireless networks, including LAN’s, WAN’s, and VPNs. Candidates should possess a solid understanding of IP addressing, subletting, routing protocols (such as OSPF and IGRP), and network device management through CLI and GUI interfaces. Additionally, familiarity with network security principles, automation tools, and programming concepts is essential. The CCNA exam assesses these skills through a comprehensive assessment of your ability to implement and optimize network solutions in real-world scenarios.
Holds a current, valid driver’s license without restrictions.
With a proven track record in the field, candidates should possess hands-on experience in relevant roles or projects. A minimum of [X] years of professional experience is required, preferably within a [specific industry or type of organization]. Familiarity with [specific tools, methodologies, or systems] is essential, along with strong problem-solving and analytical skills. The ability to work collaboratively in a team environment while managing multiple priorities is also crucial. Prior exposure to [specific processes or challenges] would be considered a significant advantage.
Experienced in maintaining transmissions networks for a minimum of two years.
We seek a candidate with a proven ability to prioritize tasks effectively, manage multiple projects simultaneously, and deliver high-quality results under tight deadlines. Strong interpersonal skills are essential for collaborating across teams, resolving conflicts, and maintaining positive working relationships. The ideal applicant will demonstrate proficiency in problem-solving, adaptability to changing priorities, and a commitment to continuous learning. Excellent communication skills, both written and verbal, are required to convey ideas clearly, engage stakeholders, and ensure alignment on goals. Experience in [specific industry or role, if applicable] is preferred.
Proficient in a range of technical skills and specialized knowledge relevant to the role, with a focus on maintaining and enhancing systems, processes, and solutions to meet organizational objectives. Demonstrated expertise in troubleshooting complex technical issues, optimizing performance, and implementing innovative technologies to drive efficiency and productivity. Capable of analyzing technical requirements, designing scalable architectures, and collaborating with cross-functional teams to deliver high-quality solutions. Strong problem-solving abilities, attention to detail, and a commitment to continuous learning to stay current with industry advancements and best practices.
We are seeking a skilled professional to oversee and maintain our network management systems, ensuring optimal performance, reliability, and security. The ideal candidate will possess expertise in configuring, monitoring, and troubleshooting network infrastructure, including routers, switches, firewalls, and other critical components. Proficiency in network protocols (such as TCP/IP, SNMP, and OSPF) and hands-on experience with network management tools (like SolarWinds, PRTG, or Nagios) are essential. Additionally, the role requires strong analytical skills to diagnose issues, implement solutions, and prevent future disruptions, along with the ability to document processes and provide clear technical guidance to stakeholders. A bachelor’s degree in computer science, information technology, or a related field is preferred, along with relevant certifications such as CCNA, CCNP, or Compton Network+.
Experienced professionals in radio rigging are sought for a critical role in ensuring the safe and efficient setup, operation, and dismantling of radio equipment and supporting structures. This position demands a strong understanding of rigging principles, including load calculations, equipment inspection, and adherence to safety protocols. Candidates must possess hands-on experience with hoisting systems, winches, and rigging hardware, as well as proficiency in reading and interpreting rigging plans and diagrams. Knowledge of industry standards, such as OSHA regulations and ANSI/SSP Z359 safety guidelines, is essential. Responsibilities include securing antennas, transmitters, and other components to masts, towers, or other elevated structures, while maintaining strict compliance with operational and safety requirements.
Proficiency in the GSM 2/3G/4G network architecture is required.
Comprehensive knowledge of BSS (Business Support Systems) and transmission technologies is essential.
Microsoft Office proficiency is a fundamental requirement for this position, with a strong emphasis on expertise in Word, Excel, PowerPoint, and Outlook. Candidates should possess intermediate to advanced skills in these applications, including the ability to create complex spreadsheets, design professional presentations, and manage data efficiently. Familiarity with collaboration tools such as SharePoint and Teams is highly advantageous. The role may also require occasional use of Access or OneNote, depending on specific project needs. Strong problem-solving abilities and meticulous attention to detail are essential to ensure seamless execution of tasks. This role demands both technical competence and the capacity to adapt to evolving software functionalities.
Dedicated to delivering exceptional service, we prioritize understanding and meeting customer needs through attentive listening, responsive solutions, and proactive engagement. This role requires a commitment to building strong client relationships, addressing inquiries promptly, and ensuring high levels of satisfaction at every touchpoint. Strong interpersonal skills, patience, and a keen problem-solving mindset are essential to thrive in this position.
Planning and coordinating activities, projects, or schedules with precision and efficiency to ensure optimal workflow and goal achievement. Developing structured timelines, allocating resources effectively, and establishing clear priorities to meet deadlines and objectives. Implementing systematic approaches to streamline operations, minimize bottlenecks, and enhance productivity while maintaining attention to detail and adaptability to evolving requirements.
We diagnose and resolve technical issues to ensure optimal system performance and minimize downtime. This role requires a strong understanding of hardware, software, and network infrastructure, along with the ability to analyze error logs, identify root causes, and implement effective solutions. Candidates must possess excellent problem-solving skills, attention to detail, and the capacity to work under pressure. Prior experience in IT support, help desk, or a related field is preferred, as is familiarity with common troubleshooting tools and methodologies.
We’re seeking a candidate with proven expertise in functional competencies, demonstrating strong analytical and problem-solving abilities to drive business solutions. The ideal professional will have a minimum of five years of experience in a related field, coupled with exceptional communication skills to collaborate effectively across departments. Responsibilities include assessing functional requirements, implementing strategic initiatives, and ensuring alignment with organizational objectives. The role demands attention to detail, adaptability to evolving business needs, and a commitment to continuous improvement in operational processes. Proficiency in relevant software tools and methodologies is essential for success in this position.
Collaborating effectively with colleagues across diverse teams and departments is essential to achieving shared goals and driving collective success. You will actively engage in cross-functional initiatives, ensuring seamless communication and coordination to deliver high-quality results. Building strong relationships and fostering a culture of mutual support will be key priorities in this role, as will actively participating in team meetings and contributing innovative ideas to enhance productivity and innovation. Strong interpersonal skills and a proactive approach are required to thrive in this collaborative environment.
Actively fosters a collaborative work environment where colleagues engage constructively with one another, sharing accountability for shared goals. By consistently reassessing objectives and priorities, the team maintains and elevates performance standards.
We are seeking a dynamic individual driven by a passion for innovation to join our team. The ideal candidate will possess a proven track record of developing creative solutions and driving continuous improvement in fast-paced environments. Responsibilities include identifying emerging trends, fostering a culture of experimentation, and implementing cutting-edge technologies to enhance operational efficiency and customer satisfaction. A minimum of five years of relevant experience in innovation strategy, product development, or a related field is required. Proficiency in market research, data analysis, and cross-functional collaboration is essential, along with a strong ability to think strategically and adapt to evolving business needs. A degree in business, engineering, or a related discipline is preferred.
Eager to pioneer innovative strategies and novel concepts aimed at resolving existing issues while anticipating future challenges. Fosters an organizational culture where creative and forward-thinking solutions are not only embraced but actively encouraged from all team members, driving continuous performance improvement and fostering the development of fresh business opportunities.
We are seeking a skilled professional to oversee risk management processes, ensuring the identification, assessment, and mitigation of potential risks that could impact organizational objectives. The ideal candidate will develop and implement comprehensive risk strategies, monitor emerging threats, and ensure compliance with relevant regulations and policies. Strong analytical abilities, attention to detail, and the capacity to communicate complex risk information to stakeholders are essential. Proficiency in risk assessment tools and methodologies, along with experience in crisis management and contingency planning, is highly preferred. This role requires collaboration with cross-functional teams to integrate risk awareness into business operations and decision-making processes.
Conduct a thorough evaluation of calculated risks in alignment with organizational objectives and stakeholder interests, ensuring all potential concerns are addressed comprehensively. Proactively identify areas of risk exposure and develop robust contingency strategies to mitigate any unforeseen circumstances. Foster a culture of innovation by motivating team members to pursue new business opportunities and strategic growth initiatives.
Analytical Thinking involves systematically evaluating information to derive logical conclusions and solve complex problems. This skill requires attention to detail, the ability to identify patterns, and proficiency in interpreting data to support decision-making. Individuals employing analytical thinking must possess strong numerical and logical reasoning capabilities, enabling them to break down intricate issues into manageable components. Additionally, they should demonstrate adaptability in applying structured methodologies to diverse challenges, ensuring accurate and efficient outcomes.
To discern patterns or relationships between seemingly unrelated situations and to pinpoint critical or fundamental challenges within intricate contexts, leveraging creative, conceptual, or inductive reasoning is essential.
Applicants who satisfy the outlined qualifications are requested to forward their cover letter, current and expected compensation details, and a comprehensive CV—along with a daytime contact number—to jobs1@hcsaffiliatesgroup.com. The email subject line should clearly state “Field Operations Engineer-Transmission/GSM,” and candidates must specify their preferred location.
Qualifications
BA/BSc/HND , Others
Experience Required
2 years
