About the Role
This position entails overseeing both tenant and landlord relationships while overseeing all aspects of building maintenance, service delivery, and operational efficiency.
The successful candidate demonstrates meticulous attention to detail, a proactive problem-solving mindset, and thrives in dynamic real estate settings. In this role, you will collaborate extensively with internal departments and external partners to uphold property management excellence, ensuring strict adherence to compliance requirements and maintaining superior standards of upkeep.
Oversee and execute critical tasks, including the development and implementation of strategic initiatives to enhance operational efficiency and drive business growth. Lead cross-functional teams to ensure alignment with organizational objectives and foster a collaborative work environment. Monitor key performance indicators to assess progress against established goals, identifying areas for improvement and implementing corrective actions as needed. Prepare comprehensive reports and presentations to communicate findings and recommendations to senior management. Maintain compliance with industry regulations and internal policies while upholding the highest standards of professional integrity. Collaborate with stakeholders across departments to streamline processes and optimize resource allocation.
Oversee and execute comprehensive property management duties to ensure optimal operation, maintenance, and financial performance of assigned properties. This includes coordinating tenant relations, addressing maintenance requests promptly, and conducting regular property inspections to uphold standards. Additionally, manage lease agreements, track rental payments, and enforce compliance with regulations while optimizing occupancy rates. Collaborate with vendors, contractors, and internal teams to resolve issues efficiently and maintain property value. Strong communication skills, attention to detail, and a proactive approach are essential for success in this role.
Responsible for the daily operations and administrative oversight of residential properties.
Oversee the entire lifecycle of tenant relationships, from initial onboarding through lease administration, renewal negotiations, and final exit procedures.
Respond to inquiries from both tenants and landlords with professionalism and efficiency.
Oversee rent collection procedures, perform reconciliations, and compile management reports to ensure accuracy and compliance.
Ensure meticulous organization and up-to-date maintenance of property records, tenant files, and all lease-related documentation.
Perform routine assessments of properties to verify adherence to established criteria and maintain compliance with contractual obligations.
Facilities management encompasses a comprehensive range of operational and strategic responsibilities essential to maintaining an organization’s physical infrastructure. This role involves overseeing building maintenance, ensuring compliance with safety regulations, managing utility services, and coordinating space utilization to optimize efficiency and functionality. Additionally, it includes planning and executing facility upgrades, addressing repair requests, managing vendor relationships, and implementing sustainable practices to reduce environmental impact. Strong organizational skills, problem-solving abilities, and proficiency in facility management software are required, along with a keen understanding of regulatory standards and budgetary constraints. The position demands meticulous attention to detail, proactive issue resolution, and the capacity to align facility operations with broader organizational goals.
Responsible for managing all aspects of property maintenance, ensuring that buildings remain in optimal operational condition at all times.
Oversee the planning and execution of both proactive maintenance initiatives and responsive repairs for all electrical, plumbing, HVAC, security, and general building systems.
Oversee contractors, suppliers, and service providers to uphold quality standards, control costs, and ensure on-time delivery.
Maintain adherence to health, safety, and legal standards across all properties.
Respond to and address facilities-related concerns with efficiency and efficacy, ensuring timely resolution of any arising issues.
Oversee and administer maintenance schedules, service logs, and regulatory compliance documentation to ensure organizational adherence and operational efficiency.
We seek candidates with a bachelor’s degree or higher in a relevant field, along with at least three years of professional experience in a comparable role. Strong analytical, problem-solving, and communication skills are essential, as well as proficiency in industry-standard software and tools. The ability to work independently, manage multiple projects, and meet deadlines is critical. Familiarity with regulatory requirements and best practices in the field is preferred. Candidates must demonstrate a commitment to continuous learning and professional development.
A Bachelor’s or Associate’s degree in Finance, Business Administration, Real Estate, Property Management, or a closely related discipline is preferred.
We seek candidates with a proven track record in property management or facilities management.
Organized and methodical, with a keen eye for detail and a systematic approach to administrative tasks.
Proficient communication abilities and a strong aptitude for delivering exceptional customer service are essential.
Demonstrates strong competency in fundamental reporting tools and office software applications.
A self-motivated professional who demonstrates dependability and excels in collaborative team environments.
Required to be based in Nairobi.
Qualifications
BA/BSc/HND , Diploma
