Our telecommunications client is actively seeking a qualified Direct Sales Agent to join their team. The ideal candidate will be responsible for driving customer acquisition and promoting telecommunications products and services through direct sales efforts. The role requires a strong aptitude for sales, excellent interpersonal skills, and the ability to meet and exceed performance targets.
Job Purpose
To professionally market and sell company products and services to all customers, ensuring a high standard of service delivery and customer engagement.
The position must operate in strict accordance with established financial controls, processes, and policies, which govern retail operations.
Oversee and execute critical operational tasks, ensuring alignment with organizational objectives and maintaining high performance standards. Develop and implement strategic initiatives to enhance efficiency, productivity, and overall team effectiveness. Lead cross-functional teams, fostering collaboration and communication to achieve shared goals. Monitor progress through performance metrics, identifying areas for improvement and implementing corrective actions. Serve as a liaison between departments, ensuring seamless workflows and resolving interdepartmental challenges. Provide mentorship and guidance to team members, cultivating a culture of continuous learning and professional growth. Ensure compliance with industry regulations, company policies, and best practices to mitigate risks and uphold organizational integrity.
Generate revenue by meeting assigned targets for airtime, customer acquisitions, and device sales.
Monitor Welkom’s inventory and consignment stock levels to ensure precise tracking of stock movements and daily reconciliation with physical inventory counts.
Responsible for overseeing the daily cash float and accurately recording daily sales transactions.
Drive strategic initiatives aimed at enhancing customer experience to boost sales performance, ensuring seamless execution and measurable impact across all touchpoints.
Provide technical assistance to customers, with a particular focus on configuring data devices.
A strong academic foundation coupled with relevant professional experience is essential for this role. Candidates must possess a degree in a related field, complemented by a proven track record in a comparable position. Additionally, specialized training or certifications pertinent to the industry may be required to ensure alignment with the role’s demands.
A degree in Business, Marketing, or a closely related discipline is required for this position.
Experience
Proven track record with a minimum of one year of hands-on sales experience is required.
We seek a candidate with a strong foundation in technical competencies, including proficiency in relevant programming languages, software development methodologies, and system design principles. The ideal applicant will demonstrate expertise in troubleshooting, debugging, and implementing scalable solutions to meet business objectives. Familiarity with cloud platforms, DevOps practices, and agile frameworks is highly desirable, as is the ability to collaborate effectively within cross-functional teams. Additionally, the role requires a commitment to continuous learning and staying current with emerging technologies to drive innovation and efficiency in technical operations.
Marketing skills
Possessing a thorough understanding of our product offerings, including features, benefits, and applications, is essential for this role. Candidates must be able to articulate these details clearly and confidently to both internal teams and external stakeholders. Familiarity with industry trends, competitive positioning, and customer needs is also required to provide informed guidance and strategic recommendations. Strong communication skills are necessary to translate complex technical information into accessible insights. Additionally, the ability to identify cross-selling opportunities and address customer inquiries effectively will be critical to success.
Experts in identifying opportunities to enhance customer value through strategic upselling and cross-selling techniques are sought. The ideal candidate will possess a keen ability to recognize customer needs and recommend complementary products or services that align with their interests. This role demands a consultative approach to engage clients effectively, ensuring solutions offered provide tangible benefits that drive increased revenue while maintaining high levels of customer satisfaction. Strong interpersonal skills and a results-driven mindset are essential to succeed in this position.
Solution Oriented
We are seeking a professional skilled in managing and nurturing customer relationships to enhance satisfaction and loyalty. This role involves analyzing customer interactions, identifying trends, and implementing strategies to improve service delivery. The ideal candidate will possess strong communication skills, proficiency in CRM software, and experience in analyzing customer data to inform business decisions. Additionally, the position requires a commitment to maintaining high levels of customer engagement and resolving issues promptly and effectively.
We are seeking a professional who demonstrates exceptional proficiency in key areas of expertise, including advanced technical skills, problem-solving capabilities, and strong communication abilities. The ideal candidate will possess a proven track record of delivering results in complex projects, demonstrating adaptability in dynamic environments, and maintaining a collaborative approach with cross-functional teams. Additionally, the role requires a deep understanding of industry best practices, a commitment to continuous learning, and the ability to mentor junior team members effectively. Strong analytical skills, attention to detail, and the capacity to manage multiple priorities under tight deadlines are essential for success in this position.
We prioritize customer satisfaction above all else, seeking professionals who are committed to delivering exceptional service and building lasting relationships. Candidates must have a proven track record of understanding client needs, resolving issues promptly, and consistently exceeding expectations. The ideal applicant will possess strong communication skills, empathy, and the ability to adapt to diverse customer interactions. Responsibilities include actively listening to feedback, identifying opportunities for improvement, and ensuring seamless experiences across all touchpoints.
We excel in cultivating professional relationships and fostering strategic alliances to enhance organizational growth and collaboration. This role requires establishing and maintaining robust connections with stakeholders, clients, and industry leaders to drive mutual success.
We excel at fostering strong relationships and securing mutually beneficial agreements through strategic persuasion and collaborative dialogue. Our role demands a keen ability to navigate complex discussions, align stakeholders on key objectives, and drive consensus to achieve optimal outcomes. Strong interpersonal skills and a results-driven mindset are essential to advance initiatives and resolve conflicts effectively.
Analytical thinking involves the capacity to systematically dissect complex information, identify key patterns, and derive logical conclusions from available data. Professionals in this domain must possess strong problem-solving abilities, attention to detail, and proficiency in interpreting numerical and qualitative information to make informed decisions. This skill set is essential for roles requiring data-driven insights, strategic planning, and effective troubleshooting in dynamic environments.
Demonstrates strong leadership capabilities through effective guidance, decision-making, and team motivation, fostering collaboration and achieving organizational goals.
Our position requires a strong strategic orientation, enabling the candidate to align projects and initiatives with the organization’s long-term objectives and market opportunities. This involves analyzing industry trends, assessing competitive landscapes, and identifying growth avenues to ensure sustainable development. The successful applicant must demonstrate the ability to translate high-level vision into actionable plans, fostering innovation and efficiency across teams. Additionally, they should possess the capacity to anticipate challenges, mitigate risks, and adapt strategies in response to evolving business environments.
Business Acumen
Results orientation
Developing self/others
Applicants who satisfy the outlined criteria are invited to submit their application letters, expected salary, and comprehensive CVs, including a daytime telephone number, to jobs1@hcsaffiliatesgroup.com. Kindly ensure the subject line includes “Direct Sales Agent – VOID,” and specify your preferred location in the submission.
Qualifications
BA/BSc/HND , Diploma , Others
Experience Required
1 year
