Overview
Diego invites applications for an IT & Social Media Internship position, seeking a proactive and innovative candidate eager to collaborate with our team. This opportunity is tailored for a digitally adept professional with a strong enthusiasm for digital communication, content development, and IT infrastructure support. The intern will acquire practical experience by assisting with IT operations and playing an active role in enhancing the organization’s digital footprint and online engagement initiatives.
This internship provides a dynamic platform for an emerging professional to develop practical expertise in information and communications technology, global health communications, digital storytelling, social media strategy, and analytics within the framework of an international development organization.
An initial three-month term commencing July 2026 is planned for this internship, with the potential for an extension past September contingent upon individual performance, organizational needs, and resource availability.
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The role encompasses a range of critical duties, including managing day-to-day operations with precision, overseeing project execution to ensure alignment with strategic objectives, and collaborating with cross-functional teams to drive efficiency and innovation. Additionally, the position requires maintaining meticulous documentation, adhering to compliance standards, and delivering high-quality results within specified timelines. Strong analytical skills and the ability to troubleshoot complex issues are essential, as is the capacity to adapt to evolving priorities while fostering a culture of accountability and continuous improvement.
IT Support
Deliver primary technical assistance to personnel regarding hardware, software, and network-related challenges.
Provide support for the installation, configuration, and ongoing maintenance of IT infrastructure and hardware.
Provide technical assistance for resolving issues related to computers, printers, and office software.
Assist in maintaining accurate IT inventory records and up-to-date documentation to ensure seamless asset tracking and compliance.
Support the implementation and maintenance of data security protocols and backup systems to safeguard critical information.
We are seeking a skilled Social Media Manager to oversee and enhance our online presence across various platforms. The ideal candidate will develop and implement comprehensive social media strategies, curate engaging content, and analyze performance metrics to optimize reach and engagement. Responsibilities include managing multiple accounts, fostering community interaction, and staying current with digital marketing trends. Proficiency in social media tools, analytics platforms, and content creation software is required, along with excellent communication and creative skills. A bachelor’s degree in marketing, communications, or a related field is preferred, and prior experience in social media management is essential.
Diego Kenya’s social media presence across LinkedIn, X (Twitter), Facebook, Instagram, TikTok, and other evolving platforms will be managed with diligence as part of this role.
Provide assistance in the coordination and dissemination of social media content that aligns with the organization’s strategic priorities and ongoing campaigns.
Monitor social media platforms to detect emerging trends and leverage them to enhance audience interaction and brand visibility effectively.
Handle routine inquiries while ensuring sensitive communications are referred to the appropriate personnel for resolution.
We are seeking a skilled Content Developer to design, create, and optimize engaging materials across multiple platforms. Your responsibilities will include researching industry trends, crafting compelling narratives, and ensuring content aligns with brand guidelines while meeting performance metrics. Ideal candidates will possess strong writing, editing, and project management skills, along with proficiency in content management systems and SEO best practices. A minimum of three years of experience in content creation, marketing, or a related field is required, along with a keen eye for detail and the ability to collaborate effectively with cross-functional teams.
Craft compelling social media content, including captions, visuals, photography, and short-form video, to maximize audience engagement and interaction.
Provide real-time updates and digital narratives for events, campaigns, workshops, and field activities through live coverage and engaging storytelling.
Collaborate with cross-functional teams to transform complex technical and programmatic details into engaging, accessible digital content tailored to diverse audiences.
Collaborate with program teams to collect photos, testimonials, and success stories.
Facilitate essential video recording, photographic documentation, and editing processes to enhance digital campaigns and strengthen organizational presence.
We assist with the execution and optimization of influencer marketing initiatives, ensuring seamless coordination between brands and content creators. This role involves collaborating with influencers to develop authentic partnerships, tracking campaign performance, and analyzing metrics to refine strategies. Responsibilities include managing communication channels, curating creative briefs, and providing ongoing support to maximize engagement and ROI. Additionally, we oversee content approval processes, maintain compliance with brand guidelines, and report on key outcomes to stakeholders. Strong organizational and interpersonal skills are essential, along with a deep understanding of digital marketing trends and platform algorithms.
Facilitate the identification and strategic alignment of influencers and digital content creators with campaign objectives.
Support the coordination of influencer engagement workflows, track content deliverables, facilitate approvals, and compile performance reports.
Evaluate the effectiveness of influencer campaign performance alongside key audience engagement metrics to ensure alignment with strategic objectives.
Assist in the execution of digital campaign outreach initiatives and foster community engagement efforts to amplify brand presence and interaction.
Analytics and Reporting professionals are responsible for collecting, processing, analyzing, and presenting data to support informed decision-making across the organization. They design and maintain dashboards, reports, and visualizations to communicate insights effectively to stakeholders at all levels. Proficiency in data visualization tools, statistical analysis, and business intelligence platforms is essential, along with strong analytical, problem-solving, and communication skills. These professionals ensure data accuracy, consistency, and security while adhering to compliance standards and best practices in data governance.
Analyze and report on social media performance metrics and engagement analytics to assess campaign effectiveness and audience interaction.
Compile monthly social media performance reports that analyze key metrics such as growth, engagement, reach, influencer performance, and campaign visibility.
Assist in analyzing data metrics to enhance content strategy and increase audience engagement.
The role involves enhancing brand recognition and contributing to marketing initiatives, requiring collaboration across teams to execute cohesive campaigns that amplify our company’s presence in the market. Responsibilities include developing promotional materials, coordinating with designers and content creators, and analyzing campaign performance to refine strategies. Candidates should possess strong communication skills, creativity, and experience in marketing or related fields, with a track record of driving measurable engagement. Proficiency in digital tools and data-driven decision-making is essential for optimizing outreach and achieving campaign objectives.
Assist in executing digital campaigns focused on family planning, reproductive health, digital health, and other key health priorities.
Uphold consistency with Jhpiego’s established branding and communication standards across all content initiatives.
Contribute to the development of creative strategies aimed at enhancing digital presence and fostering meaningful engagement with stakeholders.
The role involves providing administrative assistance and coordination support to ensure smooth operational efficiency. Duties include managing schedules, handling correspondence, organizing meetings, and maintaining records. The position requires strong organizational skills, attention to detail, and proficiency in office software. Additionally, effective communication and multitasking abilities are essential for collaborating with team members and stakeholders to facilitate workflow.
Deliver comprehensive IT support services as required throughout the organization to ensure seamless technical operations and user productivity.
Develop and uphold structured content calendars alongside meticulously organized digital asset folders.
Collaborate seamlessly with external vendors, designers, influencers, media partners, and photographers as needed to ensure successful project execution.
Attend and actively contribute to communications planning meetings and collaborative brainstorming sessions to align on strategies and generate innovative ideas.
Bachelor’s degree in a relevant field or equivalent professional experience is necessary. Minimum of two years of relevant work experience is required. Proficiency in industry-specific software and tools is essential. Strong analytical and problem-solving skills are mandatory. Excellent written and verbal communication abilities are a must. Capacity to work independently and collaboratively within a team setting is important. Understanding of project management principles is advantageous. Familiarity with data analysis and reporting is preferred. Ability to manage multiple priorities and deadlines effectively is crucial. Commitment to maintaining confidentiality and adhering to ethical standards is required.
A completed bachelor’s degree in one of the following fields is required: Information and Communication Technology (ICT), Computer Science, Communications, Digital Marketing, Public Relations, Journalism, Media Studies, Marketing, Photography, Film Production, or a closely related discipline.
Proficiency in IT systems, problem-solving methodologies, and office productivity software is required.
Proven track record in managing social media platforms for brands, organizations, businesses, or personal portfolios is required.
A fundamental grasp of digital communications, influencer outreach, and audience engagement methodologies is required.
Proficiency in social media analytics and reporting tools is a prerequisite for this role.
Proficiency in photography, video recording, and short-form video editing offers a valuable advantage.
Proficiency in tools like Canva, Meta Business Suite, LinkedIn, X Analytics, Cap Cut, Adobe Express, or comparable platforms is preferred.
Exceptional proficiency in writing, editing, and crafting compelling narratives is essential.
Proficiency in graphic design and content creation is preferred.
Exceptional ability to manage multiple tasks efficiently while maintaining meticulous attention to detail in all aspects of work.
Proven expertise in thriving within dynamic, high-velocity work environments through seamless collaboration with diverse teams.
Preferred Attributes
We seek candidates with robust technical expertise in Information and Communication Technology (ICT) to support and enhance our digital infrastructure. This role demands a deep understanding of systems, networks, and software solutions, along with proficiency in troubleshooting and maintaining ICT environments. Ideal applicants will possess hands-on experience in configuring, securing, and optimizing IT systems to ensure seamless operations. Additionally, familiarity with emerging technologies and industry best practices will be highly valued to drive innovation and efficiency within the organization.
We seek individuals with a dynamic and forward-thinking approach, demonstrating both originality and initiative in their work. This role requires a proactive attitude, coupled with the ability to think creatively to develop innovative solutions and drive progress. Candidates should exhibit a strong capacity for independent problem-solving while remaining adaptable to evolving challenges and opportunities.
Professionals with a passion for advancing global health initiatives and fostering development communications are encouraged to apply. This role seeks candidates who demonstrate a strong commitment to bridging gaps in health equity and amplifying impactful messaging in international development. Ideal applicants will possess a keen understanding of cross-cultural communication strategies and a dedication to driving positive change through strategic storytelling and advocacy.
Proven ability to build rapport, collaborate effectively, and convey ideas clearly in both written and verbal formats.
Demonstrates strong organizational skills and the capacity to handle multiple priorities efficiently while consistently delivering results within established timeframes.
Skilled in crafting compelling digital narratives and fostering meaningful connections with audiences through strategic engagement initiatives. Demonstrates a deep commitment to innovative storytelling techniques and the ability to captivate and retain viewer interest effectively.
Proficiency in digital campaign strategies, influencer partnerships, and multimedia storytelling techniques is required.
The internship will provide opportunities for professional development, enabling the candidate to acquire valuable industry experience and expand their skill set. Participants will gain hands-on exposure to key operational processes, collaborate with cross-functional teams, and contribute to meaningful projects that align with organizational goals. Additionally, the program fosters mentorship and networking, allowing interns to learn from seasoned professionals while building connections within the field. Upon completion, interns can expect to enhance their resume, develop critical workplace competencies, and gain insights into potential career pathways.
Seasoned professionals with a proven track record in delivering direct IT support services are encouraged to apply, having accumulated substantial hands-on experience in troubleshooting technical issues and resolving user requests promptly.
Hardware and software support involves troubleshooting and resolving technical issues related to computers, printers, and other devices.
Install systems by installing and configuring operating systems, applications, and updates to ensure optimal functionality and security.
Cybersecurity Awareness encompasses the principles of safeguarding data integrity, enforcing robust password policies, and adhering to secure IT practices to mitigate potential threats and vulnerabilities.
IT Asset Management involves the systematic tracking and upkeep of an organization’s equipment inventory, ensuring accurate records are maintained throughout their lifecycle.
Seasoned professionals with hands-on involvement in digital communications operations for a globally operating non-governmental organization are strongly encouraged to apply.
Proficiency in public health initiatives and strategic communications methodologies is essential.
Professional experience in data analytics, influencer marketing campaign execution, performance reporting, and strategic content development is required.
This role offers the chance to contribute to key initiatives focused on photography, video production, and digital storytelling, enhancing creative and strategic outputs.
We invite professionals to collaborate with cross-functional teams in both healthcare and communications sectors. This role offers the chance to engage with experts from diverse backgrounds to achieve shared objectives.
Seasoned mentorship is provided, coupled with expansive portfolio development prospects.
Interested applicants must submit a comprehensive resume detailing relevant experience and qualifications, along with a cover letter outlining their interest in the position and how their skills align with the requirements. Additionally, candidates should provide at least three professional references who can attest to their work ethic and capabilities. All application materials must be sent in PDF format via email to the address specified in the job posting by the stated deadline.
Qualifications
BA/BSc/HND
