Oversee and manage the full spectrum of duties associated with this role, including the execution of strategic initiatives, operational oversight, and team leadership to ensure organizational objectives are met. Collaborate closely with cross-functional departments to streamline processes, enhance productivity, and drive continuous improvement. Monitor key performance indicators, analyze data trends, and present actionable insights to senior management to inform decision-making. Ensure compliance with company policies, industry regulations, and quality standards while fostering a culture of accountability and excellence. Develop and implement training programs to upskill team members, aligning their capabilities with evolving business demands. Serve as a primary point of contact for stakeholders, addressing inquiries, resolving conflicts, and ensuring alignment with business goals.
Crafting, executing, and sustaining the strategic direction, technical development, and ongoing management of the website are essential responsibilities.
Assist in crafting and implementing an innovative web communication strategy for the corporate website(s), child/affiliated sites and pages, and the Knowledge Repository, ensuring alignment with the organization’s mandate, strategic goals, and brand identity.
Oversee the development, maintenance, and enhancement of the organization’s web platforms, which are built on Drupal and Space, with a focus on ensuring their functionality, intuitiveness, user-friendliness, and technical efficiency. Additionally, prioritize interoperability and seamless integration across systems to maintain optimal performance and cohesion.
Establish and enforce compatibility and technical standards to guarantee site accessibility for all users across UNEP web platforms, including multilingual support.
Skilled professionals will provide leadership and direction to web developers, designers, and service providers, ensuring the effective implementation of technical solutions and enhancements across web platforms and the Knowledge Repository.
Deliver technical assistance to internal stakeholders and end-users on website functionality, Knowledge Repository operations, navigation processes, and content management system utilization.
Troubleshoot technical issues, bugs, and errors to maintain the seamless functionality of UNEP’s web platforms and Knowledge Repository.
Work collaboratively with internal IT support teams or external vendors to resolve advanced technical issues, determine necessary services and subscriptions, and ensure the smooth deployment of new applications.
Business analysis and quality assurance encompass evaluating systems and processes to identify areas for improvement, ensuring compliance with standards, and mitigating risks through meticulous examination and validation. This role demands proficiency in analyzing business requirements, documenting workflows, and conducting thorough testing to confirm that solutions meet both functional and non-functional specifications. Additionally, it requires a keen eye for detail to detect discrepancies, a strong understanding of industry regulations, and the ability to collaborate with stakeholders to align technical and business objectives effectively.
Perform business analysis, process mapping, and requirements elicitation to assess the needs and priorities of internal stakeholders and establish business requirements for websites, campaign sites, and the Knowledge Repository.
Translate business requirements into functional application specifications, project documentation, and work plans, ensuring alignment and clarity throughout the development process.
Conceive and develop innovative products and solutions by leveraging design thinking methodologies, prototyping techniques, and creative ideation strategies.
Act as the primary liaison for internal stakeholders, guaranteeing that the web platform and Knowledge Repository deliver functionality and content that fulfill business objectives, support strategic initiatives, and remain consistently updated in multiple languages.
Collaborate effectively with graphic designers, UX/UI specialists, and content creators to ensure consistent visual style, usability, and branding throughout the website.
Deliver customized training sessions to team members, content providers, and website users on content management best practices, CMS operation, website protocols, and template utilization to foster understanding of how digital platforms bolster user engagement and expand UNEP’s audience reach.
Developing and overseeing a cohesive content strategy involves planning, creating, curating, and managing content across various platforms to align with organizational goals. This role requires strategic foresight to ensure consistency, relevance, and engagement while adapting to evolving trends and audience needs. Responsibilities include conducting audience research, defining content pillars, optimizing SEO, and collaborating with cross-functional teams to produce high-quality, impactful materials. Proficiency in content management systems, analytics tools, and project management is essential to execute this function effectively.
Develop and execute a strategic plan for web content that ensures alignment with the organization’s goals and the needs of the target audience across web platforms and the Knowledge Repository. Establish streamlined workflows and a robust content management system, overseeing the coordinated development and deployment of pages and features, as well as the editing and translation of content.
We curate premium content for the website, maintaining accuracy, engagement, and strong SEO performance while strictly adhering to brand guidelines.
Perform routine quality assurance checks to verify alignment with branding, theming, and templates, ensuring a cohesive and consistent presentation across all web pages, including standardized fonts, formatting, icons, images, and layout.
Monitor and address feedback effectively while spearheading the enhancement of current sections and the creation of new, specialized webpages.
Develop organic and paid digital marketing strategies that drive messaging and engagement around the triple planetary crisis and related campaigns.
Develop and implement strategic plans while managing campaigns across multiple digital platforms, including search engines, paid search on Google and Bing, and YouTube.
Monitor and optimize performance to ensure efficient and effective operation, identifying areas for improvement and implementing necessary adjustments to enhance overall functionality.
Develop a comprehensive measurement framework to evaluate the effectiveness of web platforms, the Knowledge Repository, web pages, and campaigns, while ensuring continuous monitoring and performance reporting.
Monitor web platform performance by tracking essential metrics, including traffic patterns, user engagement levels, and conversion rates, through advanced analytics tools.
Assess data to detect patterns, pinpoint opportunities for optimization, and uncover avenues to elevate user experience, boost traffic, and advance business objectives.
We are responsible for managing the reporting process, delivering performance insights on a monthly, quarterly, and annual basis, as well as for specific campaigns.
Develop and execute optimization strategies grounded in analytical insights, including A/B testing, search engine optimization (SEO) enhancements, and user experience improvements.
Conduct comprehensive market research and analyze emerging trends to uncover fresh opportunities that enhance web and campaign performance.
Remain informed about the latest developments in digital marketing trends and technologies.
Collects and examines data to uncover trends or patterns, delivering valuable insights through visual representations such as graphs, charts, tables, and reports via data visualization techniques. This facilitates strategic planning, informed decision-making, and effective presentation and reporting based on data-driven methodologies.
Seeking a candidate with a minimum of a bachelor’s degree in a relevant field, such as education, early childhood development, or a related discipline. The ideal applicant will possess a valid teaching certification and prior experience in an educational setting, preferably with young learners. Responsibilities include developing and implementing comprehensive lesson plans, fostering a positive and inclusive learning environment, and assessing student progress through various methods. The role demands strong communication skills, adaptability to diverse student needs, and a commitment to continuous professional development.
A master’s degree or equivalent advanced qualification in Software Engineering, Computer Science, Information Systems, Communication, Public Information, or a closely related discipline is mandatory.
A first-level university degree coupled with two additional years of relevant professional experience may be considered an acceptable substitute for an advanced university degree.
Completion of degree and nondegree programs in data analytics, business analytics, or data science is highly preferred.
We are seeking a dynamic individual with relevant industry experience to join our team. The ideal candidate should have a proven track record of success in a similar role, demonstrating proficiency in key responsibilities and a deep understanding of industry best practices. Prior experience in project management, team leadership, or client relations is considered an asset. The individual must be adept at problem-solving, possess excellent communication skills, and exhibit a strong commitment to achieving organizational goals.
A minimum of five years of progressively responsible experience in developing and managing web and knowledge platforms within a large science-based organization or a related field is required.
Demonstrated expertise in overseeing medium to large-scale technical initiatives within a complex, multistakeholder framework is essential.
Proficiency in administering website content management systems, particularly Drupal, as well as overseeing web content coordination, is essential.
A proven track record in administering library or knowledge systems, with hands-on expertise in overseeing repository software—such as Space—technically, is essential.
A proven track record of at least two years in leading cross-functional teams is essential, with direct accountability for strategic planning, performance oversight, and the successful execution of deliverables.
A proven track record in digital media strategy, transformation initiatives, and campaign execution, alongside diverse public information dissemination methods, is essential.
Desirable experience includes coordinating change management initiatives within the United Nations system or analogous international organizations.
Proficiency in at least one project management software solution, such as Microsoft Project, is preferred.
A minimum of two years of experience in data analytics or a related field is preferred.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
5 years
