Oversee a range of critical duties encompassing project management, team leadership, and stakeholder communication to ensure alignment with organizational objectives. Develop and implement strategic plans, monitor progress, and evaluate outcomes to maintain high performance standards. Collaborate with cross-functional teams to identify opportunities for efficiency improvements and innovative solutions that drive sustainable growth. Prepare comprehensive reports, presentations, and documentation to convey insights and recommendations to senior management and key stakeholders. Foster a culture of accountability, continuous learning, and professional development within the team. Ensure compliance with company policies, industry regulations, and best practices to mitigate risks and uphold ethical standards.
Responsibilities include managing debt recovery operations such as negotiations, restructures, and legal recoveries.
Monitor portfolio performance and provide strategic recommendations to enhance overall portfolio quality.
Maintain adherence to organizational policies, regulatory statutes, and established debt collection protocols.
Compile and deliver comprehensive collections and recovery performance reports to senior management for review and strategic decision-making.
Requires a Bachelor’s degree in a relevant field, along with a minimum of three years of hands-on experience in a comparable role. Demonstrated proficiency in project management, strong analytical skills, and the ability to work collaboratively within cross-functional teams are essential. Excellent communication skills, both written and verbal, are necessary to effectively convey complex ideas to stakeholders at all levels. Familiarity with industry-specific software and tools is also a key requirement.
Accomplished professional with a demonstrated ability to oversee loan recovery initiatives and consistently decrease portfolio at risk (PAR) metrics.
Demonstrates a comprehensive knowledge of collections methodologies, credit risk assessment, and recovery tactics.
Exceptional leadership abilities, strong negotiation acumen, sharp analytical thinking, and adept stakeholder management competencies are essential.
Professional qualifications in Credit Management or Debt Recovery would be highly beneficial.
Qualifications
BA/BSc/HND
