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Home Jobs Nairobi Data Center Operations Technician

Data Center Operations Technician

Oracle  · ICT / Telecommunication

Full Time Nairobi
Nairobi
Deadline: 11 September 2026
Posted June 13, 2026

We are seeking a highly motivated professional to join our team in the capacity of [Job Title]. The successful candidate will be responsible for [primary responsibility], ensuring all tasks are completed efficiently and accurately. Key duties include [specific duty], [specific duty], and [specific duty], with an emphasis on maintaining high standards of quality and adherence to company policies. The ideal applicant must possess [required skill or qualification], [required skill or qualification], and [required skill or qualification], along with [years] of relevant experience in [industry or field]. Strong [soft skill] and the ability to [specific ability] are essential for success in this role. Additionally, familiarity with [specific tool, software, or industry standard] is preferred but not mandatory.

A Data Centre Technician is required in Nairobi, Kenya to perform hands-on tasks such as rack and stack operations, troubleshooting, cable management, installations, and incident resolution, ensuring the continuous 24/7 operation of Oracle Cloud infrastructure.

As an Oracle Data Center Technician in Nairobi, you will play a pivotal role within the onsite team, ensuring the seamless functioning of production data center operations on a daily basis. Your responsibilities will involve direct engagement with infrastructure and hardware components, contributing to the reliability of services and the timely achievement of critical build and delivery objectives. Collaboration will be essential, as you work alongside engineers and senior technicians to diagnose and resolve issues, perform installations, and uphold rigorous standards for operational excellence, safety protocols, and meticulous documentation.

This position entails a full-time, on-site role with potential on-call duties as needed.

The role necessitates a minimum of five years of hands-on experience in a relevant field, coupled with a strong proficiency in industry-standard software and tools. Applicants must hold a bachelor’s degree in a related discipline, complemented by relevant certifications where applicable. Exceptional analytical and problem-solving skills are essential, alongside the ability to collaborate effectively within cross-functional teams. Familiarity with project management methodologies and adherence to compliance standards are also required.

We seek candidates with at least two years of hands-on experience in a data center setting, including roles such as data center operations, colocation, hyperscale infrastructure, enterprise data centers, or comparable mission-critical environments.

Possesses practical experience with server hardware and fundamental break/fix procedures.

Proficiency on Linux, including familiarity with essential commands and effective troubleshooting techniques, is required.

Proficiency in data center infrastructure, including cooling systems, electrical and power distribution, fundamental networking principles, and structured cabling methodologies.

Able to perform effectively in rotating shift schedules within an onsite operational setting, with the flexibility to fulfill on-call obligations as needed.

Demonstrates meticulous attention to detail, thorough documentation practices, and strict adherence to established processes.

Oversee a range of critical tasks, including managing project timelines, coordinating team efforts, and ensuring deliverables meet established standards. Conduct thorough research to identify industry trends and implement strategic initiatives to enhance operational efficiency. Serve as the primary liaison between departments to facilitate seamless communication and collaboration. Monitor performance metrics to assess progress and address any deviations promptly. Provide mentorship and guidance to junior staff to foster professional development and maintain high team morale. Ensure compliance with company policies and regulatory requirements across all assigned projects.

Onsite support for a production data center environment is required, encompassing hardware break/fix operations, component replacement tasks, and fundamental troubleshooting activities.

Provide support for the installation, configuration, and testing of data center equipment, including rack and stack activities, cabling, and deployment assistance.

Conduct regular maintenance tasks, including firmware updates and system health assessments, in accordance with established protocols.

Triage and address incidents and service requests, ensuring timely resolution or escalation as necessary while maintaining detailed records of all actions taken.

Execute structured cabling and network installation tasks as required, including fiber and copper patching, precise labeling, and comprehensive cable management.

Responsible for maintaining precise records of parts and asset inventory, providing audit support, and ensuring disciplined tracking of spare components.

Adhere to established Standard Operating Procedures (SOPs) and operational workflows while proposing innovative solutions that enhance safety, quality, and productivity.

Demonstrate strong communication skills while collaborating efficiently with cross-functional stakeholders within a dynamic, shift-based team environment.

We collaborate seamlessly within a cross-functional team, leveraging diverse expertise and perspectives to achieve shared objectives with efficiency and cohesion.

Seeking a candidate with a Bachelor’s degree in Computer Science, Engineering, or a related field, complemented by at least three years of hands-on experience in software development. Proficiency in programming languages such as Java, Python, or C++ is essential, along with expertise in database management systems like SQL or NoSQL. Strong problem-solving skills and the ability to collaborate effectively within cross-functional teams are required. Responsibilities include designing, developing, and maintaining scalable software solutions, conducting thorough testing to ensure product reliability, and troubleshooting issues to optimize performance. The ideal applicant should demonstrate a commitment to continuous learning and adaptability in a fast-paced technological environment.

We are seeking a professional at the IC1 career level to join our team. This role requires a minimum of two years of relevant experience in the field. The successful candidate will be responsible for executing assigned tasks with a high degree of accuracy and efficiency. Additionally, they will collaborate closely with colleagues to support broader team objectives and ensure timely project delivery. Strong problem-solving skills and attention to detail are essential for this position.

Qualifications

BA/BSc/HND

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