We are seeking a highly motivated professional to fill the role of [Job Title], responsible for overseeing key operational tasks and ensuring alignment with organizational goals. The ideal candidate will possess a minimum of [X] years of relevant experience in [specific field or industry], along with proficiency in [required skills or tools]. This position requires strong analytical abilities, exceptional communication skills, and the capacity to lead cross-functional teams. Primary responsibilities include managing project timelines, optimizing processes, and driving continuous improvement initiatives. Additionally, the successful applicant must demonstrate a commitment to professional development and the ability to adapt to evolving industry trends.
Fairmont The Norfolk presents unparalleled opportunities to deliver exceptional service and immerse guests in authentically local experiences. As General Cashier, you will serve as a key ambassador for both the brand and the hotel, overseeing critical financial operations, including Front Office duties, Food & Beverage transactions, and float management across all departments. Your responsibilities will also encompass cash exchange services and remittances, ensuring seamless financial transactions and maintaining the highest standards of accuracy and professionalism.
Oversee and execute a range of critical responsibilities designed to enhance operational efficiency and team productivity. Develop, implement, and monitor strategic plans to align departmental goals with organizational objectives. Foster collaboration across teams to ensure seamless communication and cohesive project execution. Conduct regular performance evaluations to identify areas for improvement and recognize high achievers. Manage budgets and allocate resources effectively to optimize financial performance. Ensure compliance with company policies, industry regulations, and safety standards. Lead training initiatives to upskill staff and promote professional growth. Analyze data to drive informed decision-making and continuous improvement.
With an assigned witness, gather all remittance envelopes from the drop-safe for Front Office Clerks and Food & Beverage Clerks, then cross-check them against the Daily Witness Sheet to ensure accuracy.
To collaborate with the witness, tally cash, checks, and credit card vouchers, ensuring their accuracy by cross-referencing them with the Front Office Clerks’ and Food & Beverage Clerks’ computerized remittance reports.
To compile bank deposits encompassing all checks and cash, while verifying that all cash receipts remain undisturbed until deposited.
Responsibilities include collecting all credit card sales vouchers from each Credit Card Company, reconciling them with the computer-generated totals, and preparing the vouchers for daily banking deposit.
Daily management and maintenance of transaction records from credit card companies are required, including updates and month-end reconciliations.
To retrieve current foreign exchange rates from bank sources on a daily basis and ensure their timely updating within the PMS system.
Upon approval by the Cluster Director of Finance, petty cash requests will be disbursed, and a Summary of Disbursements will be prepared.
To manage the reconciliation of the house bank accounts and prepare periodic recapitulative reports.
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The position involves compiling the General Cashier’s Daily Report by accurately recording all cash collections and additional payments received throughout the day, which will subsequently be reviewed and finalized by both the Income Auditor and the Finance Manager.
To generate cash and foreign exchange control reports as mandated by applicable local regulations.
To guarantee that cash advances are issued solely upon receiving authorization from both the General Manager and the Director of Finance.
You may be called upon to support surprise cash verification procedures as needed.
To ensure timely processing, assist in tracking all drafts submitted for bank clearance and coordinate with the Finance Manager to resolve any pending discrepancies.
To possess a comprehensive understanding and the ability to oversee, evaluate, and instruct all assigned duties and tasks within the designated workplace to the established standards.
Highly adaptable professionals are sought to seamlessly transition between various sub-departments within the Accounting & Finance Department or other designated hotel departments as directed by the Finance Manager. This role demands exceptional flexibility to support dynamic operational needs and foster cross-functional collaboration across the organization.
To be fully conversant with all services and facilities offered by the hotel.
To ensure Front Office Clerks and Food & Beverage Clerks are equipped with adequate change, we require proactive preparation and strategic planning for anticipated increases in demand during extended weekends or holidays.
Front Office Clerks will receive reimbursement for any disbursements they incur, commonly referred to as “due backs.”
To ensure the proper custody and management of unclaimed wages.
To facilitate the professional development of Hermetists, ensuring they acquire essential skills such as detecting counterfeit banknotes, validating checks, and verifying credit cards, thereby enabling them to execute their responsibilities with optimal efficiency.
To support the execution of quarterly, semi-annual, and annual inventories of operational equipment.
Perform additional appropriate tasks as delegated by the Finance Manager, ensuring alignment with departmental objectives and operational needs.
To collaborate with the payroll department and the external outsourcing firm, you will manage the withholdings for local pension funds and any additional levies imposed by the hotel or local authorities, ensuring their timely submission for processing.
To ensure the hotel’s payroll is processed accurately and promptly in accordance with established guidelines and specifications.
To systematically compile and maintain comprehensive Hermetists records essential for determining local funds contributions, ensuring accuracy and thorough documentation at all times.
We are seeking a highly motivated professional to fill this role, requiring a minimum of five years of relevant experience in the field. Candidates must possess strong analytical skills, exceptional communication abilities, and a proven track record of leadership in previous positions. Proficiency in industry-specific software and tools is essential, along with a bachelor’s degree in a related discipline. The ideal candidate will demonstrate adaptability, problem-solving expertise, and a collaborative mindset to thrive in a dynamic work environment. Responsibilities include overseeing project execution, managing cross-functional teams, ensuring compliance with regulatory standards, and driving continuous improvement initiatives.
A bachelor’s degree in Finance, Accounting, or a closely related discipline is required for this role.
With a minimum of two years of experience in a cashier role—ideally within a hotel or broader hospitality environment—you possess a solid foundation in customer service and financial transactions.
Experienced with computer systems, particularly POS software and financial management tools.
Proficient in advanced mathematical concepts and adept at managing substantial financial transactions with precision and attention to detail.
Demonstrates meticulous attention to detail and strong organizational capabilities.
Comprehensive understanding of financial regulations and established cash handling protocols is required.
We seek individuals who demonstrate exceptional customer service capabilities, prioritizing client satisfaction and fostering positive interactions. The ideal candidate will possess strong interpersonal skills and a commitment to delivering high-quality service.
Demonstrates strong capacity to perform effectively amidst tight deadlines and high-pressure scenarios.
Proficient English communication skills are essential.
Possesses a solid understanding of foreign currency exchange mechanisms and related operational workflows.
The role may require availability to work a variety of shifts, including weekends and holidays as needed.
Proven ability to maintain high ethical standards and reliability when managing financial transactions.
Qualifications
BA/BSc/HND
Experience Required
2 years
