Job Summary
This position serves as a liaison between IT and business functions, focusing on evaluating processes, identifying requirements, and providing data-driven insights through recommendations and reports for executives and stakeholders. Responsibilities include performing business analysis, designing solutions, and specifying system enhancements and requirements in response to product modifications or significant business initiatives.
Oversee a comprehensive range of duties encompassing strategic planning and execution, ensuring alignment with organizational objectives. Develop and implement innovative solutions to enhance efficiency, productivity, and operational performance across departments. Collaborate with cross-functional teams to identify opportunities for improvement and drive continuous growth. Monitor key performance indicators to assess progress and make data-driven decisions. Provide leadership and mentorship to team members, fostering a culture of accountability and excellence. Ensure compliance with industry regulations and internal policies while maintaining high standards of quality and integrity.
Oversee the design process, define requirements, conduct testing, and verify the accuracy of all outputs.
The process involves determining and ranking technical and functional requirements to ensure alignment with project goals and objectives.
Conduct ongoing evaluations of trends and operational practices to compile and deliver periodic reports on control-related issues to senior and executive management.
Maintain up-to-date expertise in products, business operations, procedural guidelines, and system functionalities.
Maintaining the integrity of the relationship model and ensuring seamless functionality of interfacing systems are essential responsibilities of this role.
Ensure the financial audit and control components of application systems are implemented and maintained appropriately.
Plan, organize, and coordinate business process reengineering initiatives, improvement projects, and management reviews throughout the organization.
Collaborate with various departments to identify business needs and translate them into functional and technical requirements that support strategic initiatives.
A Bachelor’s degree in a relevant field is required, along with a minimum of three years of experience in a comparable role. Strong analytical and communication skills are essential, and proficiency in industry-specific software is highly desirable. The ability to work independently, manage multiple priorities, and meet tight deadlines is critical. Additionally, exceptional problem-solving abilities and attention to detail are key requirements for success in this position.
A bachelor’s degree in Business, Information Technology, Economics, Banking, Strategic Management, or a closely related discipline is required.
A Master’s degree in Business or Information Technology would be highly beneficial.
A Certified Business Analyst or a certified Project Manager with credentials such as PMP or PRINCE2 would be highly advantageous.
Experience
With a minimum of four years of hands-on experience in business analysis, strategic analysis implementation, and comprehensive review processes, you will bring a proven track record of delivering actionable insights and driving data-informed decision-making.
Proficiency in the financial services industry would be highly beneficial for the role.
Proficiency in executing extensive and intricate IT deployment initiatives is required.
Proficiency in IT, encompassing software development, network administration, and systems management, will be considered a valuable asset for this role.
We are seeking a highly motivated professional who possesses a strong ability to work effectively within a team environment. The ideal candidate will demonstrate exceptional problem-solving skills, adaptability to changing priorities, and a commitment to continuous learning and development. Experience in a fast-paced setting is highly desirable, as the role requires the capacity to manage multiple tasks efficiently while maintaining high standards of accuracy and attention to detail. Strong written and verbal communication abilities are essential, along with proficiency in relevant software and tools to support day-to-day operations. The successful applicant will exhibit leadership qualities, a proactive approach to challenges, and the ability to collaborate cross-functionally to achieve organizational goals.
Analytical thinking and problem-solving skills are essential for evaluating complex situations, identifying root causes, and developing effective, data-driven solutions. Candidates must demonstrate the ability to assess multifaceted challenges, break them down into manageable components, and implement logical, structured approaches to resolve issues efficiently. Proficiency in synthesizing information from diverse sources, recognizing patterns, and making informed decisions under pressure is required. Strong critical reasoning capabilities are crucial for navigating uncertainties and optimizing outcomes in dynamic environments.
Proficient in both verbal articulation and written expression to convey ideas clearly and effectively.
Demonstrates strong ability to collaborate effectively with colleagues, clients, and stakeholders through clear communication and active listening, fostering productive working relationships and resolving conflicts diplomatically.
Proven ability to guide and moderate discussions, workshops, or meetings effectively is essential. Strong interpersonal skills are required to engage diverse groups and ensure productive collaboration. The ability to manage group dynamics, encourage participation, and maintain focus on objectives is critical. Familiarity with various facilitation techniques and tools is a plus. Excellent communication skills are necessary to convey ideas clearly and adapt presentations to different audiences.
Detail-oriented with a strong aptitude for ensuring precision and delivering results with meticulous care.
Highly proficient in managing schedules, prioritizing tasks, and maintaining meticulous attention to detail to streamline workflows and meet deadlines efficiently. Adept at coordinating multiple responsibilities, ensuring resources are allocated effectively, and fostering an environment of productivity through structured planning and systematic organization.
Capable of effectively persuading and influencing stakeholders, colleagues, and external partners to support initiatives, align on objectives, and drive collective decision-making.
Proficiency in understanding organizational frameworks and corporate hierarchies is required. Familiarity with the components that constitute business operations, including departments, reporting lines, and functional roles, is essential. Candidates must grasp how these elements interconnect to support overall business objectives and drive efficiency.
Conducting stakeholder analysis to identify key individuals or groups impacted by or influencing projects, ensuring their needs, expectations, and concerns are thoroughly understood and addressed throughout the initiative’s lifecycle.
The position involves gathering, analyzing, and documenting software requirements to ensure alignment with business objectives and user needs. Candidates must possess strong analytical skills, proficiency in requirement elicitation techniques, and experience with tools like JIRA or Confluence. Responsibilities include collaborating with stakeholders, facilitating workshops, and creating clear, concise requirement specifications. Familiarity with Agile methodologies and a background in software development or systems engineering are highly desirable.
Conducting a comprehensive cost-benefit analysis involves systematically evaluating the advantages and disadvantages of a proposed project, investment, or decision to determine its financial viability and potential return on investment. This process requires meticulous research, data collection, and quantitative assessment of both direct and indirect costs, as well as tangible and intangible benefits. Key responsibilities include identifying and quantifying all relevant expenses, projecting revenue streams, assessing risks, and comparing outcomes to inform strategic recommendations. Proficiency in financial modeling, spreadsheet software, and analytical tools is essential, along with strong attention to detail and the ability to present findings clearly to stakeholders.
Models and constructs detailed representations of business processes, systems, or workflows to analyze efficiency, identify bottlenecks, and optimize operations. Conducts thorough research to understand current processes, evaluates performance metrics, and proposes improvements to enhance productivity and reduce costs. Collaborates with stakeholders across departments to gather requirements, validate models, and ensure alignment with strategic objectives. Develops process maps, flowcharts, and documentation using specialized tools and methodologies, and presents findings to leadership to support data-driven decision-making. Requires proficiency in process modeling tools, strong analytical skills, and the ability to translate complex workflows into clear, actionable insights.
Proficiency in networks, databases, and related technological systems is essential.
Entrepreneurial and commercially astute professionals are sought for this role, requiring a strategic mindset and a keen understanding of market dynamics. Candidates should demonstrate a proactive approach to identifying and capitalizing on opportunities, coupled with a strong ability to assess risks and rewards. Proficiency in analyzing industry trends, competitive landscapes, and revenue models is essential, as is the capacity to translate insights into actionable business strategies. The ideal candidate will exhibit a blend of creativity and analytical rigor, enabling them to drive innovation and sustainable growth.
The ability to adapt effectively to evolving circumstances and emerging challenges is essential. Demonstrating responsiveness to dynamic conditions and the flexibility to modify approaches as needed are critical competencies for this role. Candidates should exhibit a proactive mindset in adjusting strategies to meet shifting demands and priorities.
To apply, please submit your updated CV along with your application to hr@libertylife.co.ke by June 16, 2026, ensuring the job title is clearly indicated in the subject line. Liberty Kenya values equal opportunity and fosters a diverse workforce. Kindly note that only candidates selected for further consideration will be contacted. The personal information you provide will be utilized solely for recruitment purposes, as outlined in the privacy statement available at https://www.liberty.co.ke.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
4 years
