Job Summary
This position serves to connect IT and Business functions, identifying process gaps, defining requirements, and providing data-backed recommendations and reports to leadership and stakeholders. Additionally, it involves conducting business analysis, designing enhancements, and crafting specifications for system updates driven by product changes or key business initiatives.
Oversee a comprehensive range of critical duties, including the strategic planning and execution of project initiatives to ensure alignment with organizational objectives. Develop and maintain robust processes for monitoring performance metrics, identifying areas for improvement, and implementing corrective actions as necessary. Collaborate cross-functionally with stakeholders to foster innovation, streamline workflows, and enhance operational efficiency. Lead and mentor a high-performing team, providing clear direction, fostering professional growth, and ensuring accountability for achieving established targets. Additionally, serve as a primary liaison for internal and external partners, facilitating seamless communication and resolving complex issues to uphold service excellence.
Ensure the precision of deliverables by managing design oversight, defining requirements, and conducting thorough testing throughout the process.
Analyzing and ranking both technical and functional requirements is essential to ensure alignment with project objectives and stakeholder needs. This process involves assessing the significance of each requirement to determine its urgency and impact on development timelines. By systematically evaluating dependencies and potential risks, this role helps streamline decision-making and resource allocation, ultimately contributing to the successful execution of technical initiatives.
Conduct ongoing evaluations of trends and business methodologies to generate consistent reports on operational control issues for senior and executive leadership.
Maintain a comprehensive understanding of products, business operations, process workflows, and system regulations, along with their practical applications.
Ensuring the relationship model remains intact and maintaining the integrity of interfacing systems are key responsibilities.
Conduct thorough financial audits and implement robust control measures for application systems to ensure compliance and accuracy.
Plan, develop, and oversee business process reengineering and improvement initiatives as well as management reviews across the organization.
Collaborate with various departments to identify their business requirements and functional and technical specifications, translating these into strategic initiatives.
Bachelor’s degree in Computer Science, Engineering, or a related field is required, along with at least three years of professional experience in software development. Proficiency in programming languages such as Python, Java, or C++ is essential, and familiarity with frameworks like Django, Spring, or .NET is highly desirable. Strong problem-solving skills and the ability to work effectively in a team environment are also necessary. Experience with cloud platforms, such as AWS or Azure, and an understanding of DevOps practices would be advantageous. Excellent communication skills are required to collaborate with cross-functional teams and stakeholders.
A bachelor’s degree in Business, Information Technology, Economics, Banking, Strategic Management, or a related discipline is required for this position.
A Master’s Degree in Business or Information Technology is highly advantageous.
A Certified Business Analyst with credentials such as PMP or Prince2 certification will be viewed favorably.
With extensive experience in the field, the ideal candidate will possess a proven track record of success in relevant roles, demonstrating expertise through hands-on involvement and consistent achievement. The position requires at least [X] years of professional experience, including specialized knowledge in [specific skills or industries], along with a deep understanding of industry standards and best practices. Additionally, the role demands the ability to apply this experience to drive results, solve complex challenges, and contribute to strategic initiatives that align with organizational goals.
With a minimum of four years of hands-on experience in business analysis, strategic analysis implementation, and review processes, the ideal candidate will possess a proven track record in these areas.
Proficiency in the financial services industry would be particularly beneficial to this role.
Skilled in executing extensive and intricate IT deployment initiatives.
Proficiency in IT administration, encompassing software development, network management, and systems administration, will be considered an additional benefit.
We seek candidates who demonstrate proficiency in various key areas, including but not limited to analytical thinking, problem-solving, and team collaboration. The ideal applicant will possess strong communication skills, both written and verbal, to effectively convey ideas and interact with stakeholders at all levels. Proficiency in project management methodologies, such as Agile or Scrum, is highly valued, along with the ability to adapt to changing priorities in a fast-paced environment. Additionally, a commitment to continuous learning and professional development is essential, as the role requires staying current with industry trends and best practices. Experience in [specific industry or field, if applicable] and familiarity with relevant tools or software are preferred. The ability to work independently, prioritize tasks efficiently, and meet deadlines is critical to success in this position.
Analytical thinking and problem-solving skills are essential for assessing complex situations, diagnosing underlying issues, and devising effective solutions with precision and logic. These competencies enable professionals to break down intricate problems into manageable components, evaluate data critically, and make informed decisions to drive optimal outcomes. Strong analytical abilities also facilitate the identification of trends, patterns, and potential risks, ensuring strategic planning and proactive problem mitigation. Additionally, adept problem-solving ensures adaptability in dynamic environments, fostering innovation and continuous improvement in processes and performance.
Proficient in both verbal articulation and written expression.
Demonstrates strong interpersonal abilities and consultative expertise, fostering effective communication and collaboration with stakeholders at all levels to deliver tailored solutions and build lasting professional relationships.
Accomplishes goals by guiding, motivating, and supporting team members through effective communication, conflict resolution, and consensus-building techniques. Enhances collaboration and productivity by ensuring all participants are engaged, and their contributions are valued. Fosters an inclusive environment where diverse perspectives are integrated to drive innovation and achieve common objectives. Requires strong interpersonal abilities, emotional intelligence, and the capacity to adapt facilitation methods to various group dynamics and meeting contexts.
Highly meticulous with a proven ability to maintain exceptional precision and deliver accurate results consistently.
Proficient in managing tasks, priorities, and resources with precision and efficiency to maintain structured workflows and meet deadlines. Demonstrates the ability to coordinate multiple responsibilities while ensuring accuracy and attention to detail in all undertakings.
Persuading and influencing stakeholders across various levels, both internally and externally, to secure buy-in for strategic initiatives and foster collaborative partnerships that drive organizational success. This role demands a keen ability to articulate compelling arguments, tailor communication styles to diverse audiences, and navigate complex interpersonal dynamics with diplomacy and tact.
Proficiency in understanding business frameworks and organizational hierarchies is essential.
Conducting stakeholder analysis involves identifying, assessing, and prioritizing key individuals or groups who can influence or be affected by a project, decision, or outcome. This process ensures alignment with their expectations, needs, and potential impacts on the initiative’s success. Stakeholders may include internal teams, clients, regulatory bodies, investors, or community representatives, each playing a critical role in shaping project direction, resources, and risk management. Effective analysis requires clear communication, collaboration, and a deep understanding of stakeholder motivations to mitigate conflicts and foster support.
Duties include collecting, analyzing, and documenting stakeholder needs and system requirements to ensure alignment with business objectives and project goals. Proficiency in eliciting and prioritizing requirements, utilizing techniques such as interviews, surveys, and workshops is essential. Experience with modeling tools like UML or BPMN to visualize and clarify complex requirements is required. Strong communication and collaboration skills are necessary to facilitate interactions between technical teams, business stakeholders, and end-users. Analytical thinking and problem-solving abilities are critical for identifying ambiguities, inconsistencies, or gaps in requirements. Familiarity with agile methodologies and tools such as JIRA or Confluence is preferred. Expertise in managing requirement traceability and ensuring compliance with industry standards, such as IEEE or ISO, is advantageous.
Conducts a thorough evaluation of costs and benefits to determine the feasibility and value of proposed projects or initiatives, ensuring informed decision-making by analyzing financial data, projected outcomes, and potential risks to optimize resource allocation and maximize organizational efficiency.
Develops comprehensive models to simulate and analyze complex systems, ensuring accuracy and efficiency in representing real-world scenarios. Applies advanced techniques to interpret data, forecast outcomes, and optimize processes, while collaborating with cross-functional teams to validate assumptions and refine models. Maintains meticulous documentation of methodologies, assumptions, and results to support decision-making and compliance with industry standards.
Proficient in network architecture, database management systems, and related technologies is required.
Commercial and entrepreneurial perspectives are essential for this role, requiring a keen ability to identify opportunities, assess risks, and drive strategic initiatives. Candidates must demonstrate a forward-thinking mindset to navigate market dynamics, evaluate competitive landscapes, and leverage innovative solutions to enhance business growth. Strong analytical skills, adaptability, and a proactive approach are crucial in fostering sustainable revenue streams and maximizing organizational value.
Adapting to evolving circumstances and responding promptly to change are essential competencies for this role. The position requires the ability to adjust strategies, processes, or priorities as needed while maintaining productivity and effectiveness. Candidates must demonstrate a proactive mindset, agility, and resilience to navigate shifting demands and unforeseen challenges with confidence and efficiency.
If you satisfy the aforementioned criteria, we invite you to submit your application and a current CV to hr@libertylife.co.ke by 16 June 2026, ensuring the job title is prominently included in the subject line. Liberty Kenya maintains a policy of equal opportunity and strongly values diversity in its workforce. Kindly note that only applicants selected for further consideration will receive communication. All personal information provided will be processed strictly for recruitment purposes and in compliance with the privacy statement available on our website at https://www.liberty.co.ke.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
4 years
