To fulfill the position’s core objectives, this role is designed to deliver strategic value by overseeing key operational functions and driving organizational growth. The incumbent will be responsible for managing critical initiatives, ensuring alignment with company objectives, and fostering innovation to enhance overall efficiency and effectiveness. Additionally, the position requires collaboration with cross-functional teams to implement best practices, optimize processes, and achieve measurable outcomes that support long-term success.
The position serves as the primary liaison for customers, focusing on delivering exceptional service while actively promoting the organization’s offerings to both prospective and current clients. This role plays a pivotal part in expanding high-quality business across both asset and liability portfolios, as well as driving revenue streams in alignment with the segment head’s established targets.
The role involves maintaining existing customer relationships, expanding business revenue from current clients, and fostering strong connections within the assigned portfolio. Emphasis will be placed on Shariah-compliant financing solutions and optimizing the Barak ah Banking portfolio across all branch locations.
Oversee a diverse range of critical duties, including managing project timelines, coordinating cross-functional teams, and ensuring adherence to company policies and industry standards. Implement strategic initiatives to enhance operational efficiency, mitigate risks, and drive continuous improvement across departments. Conduct regular performance evaluations, provide constructive feedback, and mentor team members to foster professional development and high-performance standards.
Develop connections with prospective clients and engage them by presenting the bank’s array of products and services.
Enhance relationships with current clients by identifying opportunities for cross-selling initiatives and broadening their engagement levels.
Organize and facilitate recurring meetings to cultivate strong client relationships and broaden professional networks.
Collect essential financial and non-financial documentation required for comprehensive credit analysis.
Formulate and execute strategic initiatives aimed at expanding the designated portfolio’s scope and effectiveness.
Serve as the primary liaison for clients, overseeing account management and ensuring prompt responses.
Develop and nurture robust client connections while actively participating in industry events to foster ongoing engagement and networking opportunities.
Tailor banking solutions to align with each client’s operational requirements and business objectives.
Deliver outstanding customer service while advising clients on investment options to meet their financial objectives.
Present findings, suggest strategic solutions, and provide necessary compromises to facilitate agreement when circumstances demand.
Manage a broad spectrum of clients, encompassing both micro, small, and medium enterprises (MSMEs) as well as larger small and medium-sized enterprises (SMEs), while addressing their distinct requirements.
Ensure adherence to Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, scrutinize financial data, finalize favorable terms, and streamline operational workflows to enhance service delivery efficiency.
We seek candidates with a strong academic foundation, necessitating a minimum of a bachelor’s degree in a relevant field. Advanced degrees such as a master’s or Ph.D. are highly advantageous, particularly for specialized or research-oriented roles. Relevant certifications or additional coursework in the field may also be required or preferred, depending on the position’s demands.
A bachelor’s degree in a Social Science discipline or a closely related field is required.
Proficient in Islamic Banking principles, regulations, and operational frameworks, along with relevant certifications in the field.
Professional Qualifications & Affiliations: Membership in recognized professional organizations and relevant certifications. Publication of scholarly articles, research papers, or other industry-related works in reputable journals or platforms.
Holds an appropriate professional credential or certification pertinent to the field.
Affiliation with an appropriate professional organization is required.
Minimum of three years of professional experience in a relevant field is necessary for consideration.
A minimum of four years of pertinent experience within a comparable organization is required.
Competencies include a strong ability to analyze complex data sets and derive actionable insights, ensuring accurate and efficient problem resolution. Demonstrated expertise in project management is essential, with proven capability to lead cross-functional teams and deliver results within established timelines. Excellent communication skills are required to articulate technical information clearly to non-technical stakeholders, fostering collaboration and alignment. Leadership qualities are necessary to inspire and motivate teams, driving performance and achieving organizational objectives. Adaptability is crucial for navigating dynamic environments and embracing innovative solutions to meet evolving business demands. Proficiency in relevant industry tools and methodologies is expected to enhance operational efficiency and effectiveness.
Exceptional ability to guide, inspire, and motivate teams toward achieving shared objectives.
Executive disposition.
Maintain unwavering integrity in all professional interactions and decisions.
Exceptional verbal and written communication abilities, coupled with strong interpersonal strengths, are essential for this role.
A comprehensive grasp of the banking industry, including its operations, regulations, and market dynamics, is essential for this role.
Possesses comprehensive knowledge of banking products and services. Demonstrates expertise in various financial instruments, including deposit accounts, loans, credit facilities, and investment options. Applies this understanding delivering tailored solutions and expert guidance to clients, ensuring alignment with their financial objectives and regulatory compliance.
The role requires the capacity to establish and nurture robust stakeholder relationships, ensuring alignment and collaboration across key parties.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
4 years
