JOB PURPOSE
The incumbent will be accountable for uncovering new business prospects and expanding the company’s reach through the branch network across all Branch Banking sectors. Additionally, the role involves collaborating to identify strategic partnerships that create value within branches, while assisting with administrative functions supporting departmental headquarters activities.
Oversee and execute a range of critical duties to ensure seamless operations and deliver outstanding results in alignment with organizational objectives. Lead and collaborate with cross-functional teams to identify opportunities for improvement, streamline processes, and enhance efficiency across all assigned functions. Develop and implement strategic initiatives that drive performance metrics, foster innovation, and support long-term growth objectives. Monitor key performance indicators to assess progress, address challenges proactively, and implement corrective actions as needed. Ensure compliance with industry regulations, company policies, and best practices while maintaining the highest standards of professionalism and accountability. Serve as a primary point of contact for stakeholders, providing clear communication, actionable insights, and solutions to meet evolving business needs.
We are seeking a dynamic Business Development professional to drive growth and expand our market presence. The ideal candidate will possess a proven track record of identifying new business opportunities, forging strategic partnerships, and increasing revenue streams. Responsibilities include conducting market research, developing strategic plans, and leading client acquisition initiatives. The role requires strong analytical skills, excellent communication abilities, and a results-driven mindset. A bachelor’s degree in business, marketing, or a related field is preferred, along with 3+ years of experience in business development or a similar role. Proficiency in CRM tools and data analysis is a plus.
We oversee and document performance metrics, ensuring accurate and timely reporting of key data points to stakeholders. Our responsibilities include tracking system operations, analyzing trends, and preparing detailed reports to support decision-making processes. This role requires strong attention to detail, proficiency in data analysis tools, and the ability to communicate findings clearly. Candidates should possess experience in monitoring frameworks and a commitment to maintaining high standards of accuracy and efficiency.
Gather, analyze, and interpret market data to identify trends, opportunities, and competitive dynamics, providing actionable insights to support strategic decision-making across the organization. Collaborate with cross-functional teams to align market intelligence with business objectives, ensuring accurate and timely reporting on industry developments, customer behavior, and emerging risks. Utilize advanced analytical tools and methodologies to evaluate market potential, assess competitor strategies, and forecast future performance, while maintaining a deep understanding of industry regulations and economic factors. Communicate findings through clear, data-driven presentations and reports to stakeholders at all levels, enabling informed choices that drive growth and mitigate challenges.
Conduct comprehensive risk assessments and ensure adherence to regulatory standards through meticulous compliance oversight. Develop and implement robust policies and procedures to mitigate potential risks and align with industry best practices. Monitor regulatory changes and assess their impact on organizational operations, proactively addressing any gaps. Collaborate with cross-functional teams to foster a culture of compliance and risk awareness across all levels of the organization. Provide expert guidance to senior management on emerging risks and compliance requirements, supporting informed decision-making. Maintain detailed documentation and conduct periodic audits to verify compliance with established frameworks and regulatory obligations.
We are seeking a dynamic Business Development professional to drive growth, forge strategic partnerships, and identify new market opportunities. The ideal candidate will possess a proven track record of generating revenue, expanding client bases, and executing high-impact business strategies. Key responsibilities include conducting market research, cultivating client relationships, negotiating deals, and collaborating across departments to align business objectives with market demands. Strong negotiation, communication, and analytical skills are essential, along with the ability to thrive in a fast-paced, results-driven environment. A degree in business, marketing, or a related field is preferred, along with relevant experience in sales, business development, or strategic planning.
By driving the expansion of existing and new client relationships, you will elevate profitability through strategic promotion of new products and product enhancements.
Drive the strategic promotion and growth of Branch Banking and Partnership products to both current and potential clients within the branch’s designated territory.
Regularly perform comprehensive market research and thorough competitor analysis to uncover emerging business opportunities.
Oversee critical account relationships by strategically expanding wallet share through the cross-selling of a minimum of five distinct products.
Maintain a thorough grasp of the branch customers’ business plans, financial forecasts, and support needs.
Diligently overseeing operations and compiling comprehensive reports to ensure transparency and accountability, the incumbent will track performance metrics, analyze trends, and document findings for stakeholders. This role demands meticulous attention to detail and strong analytical skills to interpret data accurately. Proficiency in reporting tools and software is essential to generate timely, precise reports that inform decision-making processes.
Evaluate the operational efficiency and adherence to agreed-upon lending terms for Branch Banking and partnership initiatives to ensure full compliance with established guidelines.
Deliver regular performance reports on Branch Banking and partnerships to management, enabling informed decision-making and strategic guidance.
Prepare comprehensive call reports on a regular basis for all facilities to strengthen our Monitoring & Evaluation processes.
Market Intelligence professionals analyze and interpret data to identify trends, opportunities, and risks within target markets, enabling strategic decision-making. They conduct thorough research on industry dynamics, competitive landscapes, and consumer behaviors to provide actionable insights. Responsibilities include monitoring market shifts, assessing competitive threats, and evaluating emerging technologies. Strong analytical skills, proficiency in data tools, and the ability to translate complex findings into clear recommendations are essential. A background in business, economics, or related fields, along with experience in market research or competitive analysis, is typically required to excel in this role.
Assess the capacity-building requirements of microfinance partners and suggest tailored support initiatives to address identified gaps.
Deliver expert technical guidance and conduct training sessions for Branches and partnerships to address areas requiring enhancement.
The role focuses on overseeing risk management and ensuring adherence to regulatory standards across all business operations. Key responsibilities include identifying potential risks, implementing effective mitigation strategies, and monitoring compliance with internal policies and external regulations. The ideal candidate will possess strong analytical skills, a deep understanding of compliance frameworks, and the ability to collaborate with cross-functional teams. Experience in risk assessment, audit support, or regulatory reporting is preferred, along with proficiency in relevant tools and methodologies. This position plays a critical role in safeguarding the organization against legal, financial, and operational risks while maintaining a culture of compliance and integrity.
Ensure all newly onboarded customers comply with the bank’s established minimum criteria and undergo thorough screening in alignment with the bank’s Anti-Money Laundering (AML), Counter Financing of Terrorism (CFT), and Combating Proliferation Financing (CPF) guidelines, with prompt escalation of any accounts raising suspicion.
Regularly review customer transactions, evaluating them against established customer profiles to identify complex, unusual, or large transactions, as well as any suspicious patterns that lack a clear economic rationale or legitimate purpose. Thoroughly record the rationale and context for these transactions to ensure compliance with regulatory standards and maintain detailed documentation for future reference.
Ensure customer accounts are aligned with intended usage, such as preventing the opening of standard current accounts for children, reserving such accounts exclusively for routine daily transactions.
Before onboarding a customer, verify that a prospective client has undergone the necessary screening process, the account opening form has been fully completed, and all required documentation—consistent with the established account opening policy—has been obtained.
Verify customer identities, examine the documentation utilized for account opening, and scrutinize transactions undertaken throughout the customer journey.
Ensure all transaction forms are completed in full and undergo thorough review. If any provided information appears unreasonable, promptly file a suspicious transaction report in accordance with established procedures, clearly documenting the rationale for the suspicion.
Ensuring prompt identification and escalation of any potentially suspicious transactions or activities within customer accounts is a key responsibility. All irregular transactions, questionable accounts, or unauthorized attempts—whether successful or not—must be thoroughly examined and documented, with findings reported without delay to the compliance team, supported by a well-defined rationale for suspicion.
Identify high-risk accounts, including Politically Exposed Persons (Peps), both during account opening and throughout transaction execution, considering the evolving nature of these accounts. Escalate the details of any identified high-risk customers or PEP/PEP-related individuals to senior management for approval. Verify that such accounts possess all necessary documentation, such as current annual Enhanced Due Diligence (EDD) reports, are appropriately flagged as high-risk in the system, and include a clear rationale for the high-risk classification.
Review customer profiles within the portfolio to promptly determine those needing updates, then verify that all modifications are accurately recorded and consistently maintained in the system to ensure data currency.
Ensure that Ultimate Beneficial Owner (UBO) information is collected and recorded in Anti-Money Laundering (AML) Online Declarations (AIDS) and integrated into the core banking system during the initial account setup phase, as well as continuously throughout the customer lifecycle.
Ensure the system accurately captures complete data and properly risk rates or categorizes customers—high, medium, or low—according to the bank’s established customer categorization policy. Additionally, facilitate timely Know Your Customer (KYC) updates for clients across all risk categories in compliance with regulatory mandates.
Ensure all transactions are accompanied by complete details and necessary supporting documentation and authorizations, as required. If any information provided is deemed unreasonable, a suspicious transaction report must be filed promptly in accordance with procedures, clearly stating the rationale for suspicion.
The incumbent is entrusted with the authority to make critical decisions, ensuring alignment with organizational goals and strategic objectives. This role demands sound judgment, analytical acumen, and the ability to assess risks and opportunities effectively. Key responsibilities include evaluating data, consulting stakeholders when necessary, and implementing solutions that drive performance and innovation.
The Regional Manager is responsible for conducting regular client visits to evaluate business needs, assess held or offered assets and securities, and obtain relevant financial documentation. This enables them to submit and support client borrowing requests and provide recommendations for approval by designated authorities.
The Regional Manager is responsible for performing evaluations and extensions of current portfolio-managed relationships for banking facilities, as well as any banking service requirements, and submitting recommendations to the appropriate approval authorities.
Handling ad-hoc, additional, or new requests and excesses within the managed portfolio, along with providing informed recommendations for consideration by designated approving authorities.
Holds a doctoral degree in a relevant field or an equivalent combination of education and professional experience, with a strong emphasis on academic research, teaching, or specialized expertise pertinent to the position.
A relevant business discipline, such as business administration or finance, or an equivalent university degree is required.
A master’s degree will be considered an additional asset.
We seek a candidate with relevant professional experience in roles aligned with the position’s requirements. Applicants should demonstrate prior involvement in duties that align with the job’s core responsibilities, including [list specific tasks if mentioned in original]. Proficiency in [mention key skills or tools, if specified] is essential, alongside a proven track record of achieving measurable outcomes in [relevant area]. The ideal applicant will bring experience from industries or organizations where similar challenges have been addressed effectively. Strong communication and problem-solving abilities are expected, as is the capacity to collaborate within cross-functional teams. Prior exposure to [specific industry, software, or process] is advantageous, particularly in contexts demanding [mention any specialized knowledge].
A minimum of five years of experience in a Branch Manager role at a large branch is required, with prior experience as a Sales Manager or Team Leader viewed favorably.
With a minimum of two years of experience in a Regional Manager role.
Currently employed within the financial sector is a prerequisite for this role.
Proven expertise in Business Banking and SME products, services, and processes, complemented by hands-on experience in retail banking branch operations.
We are seeking a professional with a strong background in analytical thinking, problem-solving, and effective communication to thrive in this role. Proficiency in data analysis, project management, and software applications such as Microsoft Office Suite is essential. Additionally, the ideal candidate will demonstrate adaptability, attention to detail, and the ability to collaborate seamlessly within a team environment. Responsibilities include conducting thorough research, preparing detailed reports, and ensuring compliance with organizational policies and procedures. A commitment to continuous learning and professional development is highly valued, as is the capacity to manage multiple priorities in a fast-paced setting.
Highly developed communication and interpersonal abilities are essential.
Demonstrates exceptional proficiency in delivering engaging and impactful business presentations, effectively conveying complex ideas with clarity and confidence.
Strong proficiency in financial analysis is essential, requiring the ability to interpret complex financial data, identify key trends, and derive actionable insights to support strategic decision-making. Candidates must demonstrate expertise in financial modeling, variance analysis, and forecasting, along with a solid grasp of accounting principles and financial reporting standards. Effective communication skills are also necessary to present findings clearly to stakeholders at all levels, ensuring alignment with organizational objectives.
Proven ability to analyze complex situations and make sound decisions efficiently.
Proficient in credit assessment, legal frameworks—particularly conveyancing—and lending practices.
Proficient in banking operations and regulatory compliance, with a thorough understanding of pertinent banking legislation and frameworks.
Display a thorough comprehension of the Banking Act, prudential regulations issued by the Central Bank of Kenya (CBK), and established credit policies.
Exceptional proficiency in negotiation and networking is required; the ability to cultivate and leverage professional relationships is essential.
Possesses a proven track record of success in business development.
Demonstrates exceptional originality, innovation, and creativity in approach.
Seeking a professional certification to validate expertise and enhance credibility in the field. This credential will demonstrate mastery of industry standards, advance career prospects, and meet employer expectations for specialized knowledge. Requirements include completing accredited coursework, passing comprehensive exams, and fulfilling any hands-on training or experience prerequisites. Responsibilities involve maintaining the certification through continuing education, adhering to ethical guidelines, and staying current with evolving industry regulations.
A diploma in banking from AKIN is considered an added advantage.
Qualifications
BA/BSc/HND
Experience Required
5 years
