Our client, a renowned French bakery chain, operates in Kenya through a local entity, Boulangerie & Company Limited. Founded in 1998 by Michel Galloper, Le Greenier à Pain has expanded to over 30 branches spanning from Paris to Tokyo. This prestigious brand marks its presence in Africa for the first time with four outlets established in Nairobi, Kenya.
The Company seeks a Chief Steward to manage all stewarding functions, ensuring strict adherence to cleanliness, hygiene, and meticulous upkeep of kitchen equipment, utensils, food preparation zones, and dining support spaces. This position involves leading the stewarding team, upholding health and safety regulations, and facilitating seamless food and beverage service operations.
Oversee and execute critical responsibilities integral to the role, encompassing primary duties such as managing daily operations, leading project teams, and ensuring alignment with organizational objectives. Execute strategic initiatives to optimize workflow efficiency, mitigate risks, and drive sustainable growth. Collaborate cross-functionally to maintain seamless communication, foster innovation, and uphold high-performance standards across departments. Monitor performance metrics, analyze trends, and implement data-driven solutions to enhance productivity and achieve key performance indicators. Maintain compliance with industry regulations, company policies, and best practices to safeguard operational integrity.
The stewarding operations team is responsible for ensuring the smooth and efficient execution of all service-related tasks during events. They oversee food and beverage service, maintain cleanliness in designated areas, and manage guest interactions with a focus on high levels of professionalism and attentiveness. Additionally, they coordinate with other departments to address any service-related concerns promptly, ensuring that all operational standards are consistently met. Candidates must possess prior experience in a similar role, strong organizational skills, and the ability to work effectively under pressure in a fast-paced environment.
Oversee and manage the workflow of stewards and cleaning staff to ensure efficient operations.
Ensure that all kitchen utensils, crockery, cutlery, glassware, and equipment adhere to established cleaning and sanitization standards.
Ensure the cleanliness and hygiene of kitchens, storage facilities, waste disposal zones, and food preparation spaces.
Ensure a sufficient inventory of cleaning supplies and stewarding equipment is maintained at all times.
Maintaining stringent hygiene and food safety standards is essential to this role. The incumbent must ensure compliance with all relevant regulations and protocols to prevent contamination and uphold product integrity. Responsibilities include regular sanitation of work areas, proper storage of ingredients, and adherence to hygiene best practices throughout all stages of food preparation and handling. Attention to detail is critical to mitigate risks and ensure a safe, compliant environment for food production.
Ensure strict adherence to all food safety protocols, sanitation guidelines, and occupational health regulations.
Perform routine evaluations of kitchen and stewarding facilities to maintain operational standards and adherence to hygiene protocols.
Implement and oversee adherence to established waste management and disposal protocols to maintain compliance with regulatory standards and organizational policies.
Ensure impeccable cleanliness standards are consistently upheld in compliance with both regulatory mandates and organizational policies.
The role involves overseeing the tracking, maintenance, and optimization of inventory and fixed assets to ensure accuracy, efficiency, and compliance with organizational policies. Responsibilities include conducting regular audits, reconciling discrepancies, and implementing systems to streamline asset utilization while minimizing losses. Additionally, the position requires generating detailed reports on asset performance, depreciation, and inventory turnover to support strategic decision-making. Strong analytical skills and proficiency in inventory management software are essential, along with meticulous attention to detail and the ability to collaborate across departments to maintain an accurate and up-to-date asset register.
Responsible for meticulously documenting inventory pertaining to kitchen equipment, utensils, and cleaning supplies to ensure accurate tracking and availability.
Observe breakages, losses, and damages, then propose measures to address and prevent future occurrences.
Perform regular inventory assessments of stewardship materials and equipment to ensure accurate stock levels.
Proper storage and handling procedures must be followed for all equipment and cleaning chemicals to maintain safety and efficiency.
We are seeking a dynamic individual to provide leadership and direction for our team, fostering a collaborative and high-performing work environment. The ideal candidate will guide team members toward achieving organizational goals, ensuring alignment with company objectives while promoting professional growth and development. Responsibilities include setting clear expectations, monitoring progress, addressing performance issues, and recognizing exceptional contributions. The role demands strong communication skills, the ability to motivate others, and a commitment to continuous improvement. Prior leadership experience in a relevant field is required, along with a track record of driving results through effective team management.
Duties include organizing, overseeing, and assessing the performance of stewarding personnel.
Conduct training sessions for employees to ensure proficiency in cleaning protocols, adherence to hygiene regulations, and proper utilization of equipment with a focus on safety measures.
Oversee and track employee attendance records, enforce disciplinary protocols, and evaluate performance metrics to ensure adherence to organizational standards and expectations.
Encourage collaboration among team members while ensuring strict compliance with established company policies and procedures.
Ensuring adherence to safety protocols and regulatory compliance is a core responsibility of this role. The position requires meticulous attention to detail to identify potential hazards, mitigate risks, and uphold industry standards. Candidates must possess a strong understanding of safety regulations, compliance frameworks, and best practices to maintain a secure working environment. Additionally, the role involves conducting thorough inspections, documenting findings, and implementing corrective measures as needed.
Promptly report any maintenance issues and equipment faults to ensure timely resolution.
Verify adherence to established health, safety, and environmental protocols within the organization.
The measurable metrics used to evaluate success in this role include Key Performance Indicators (KPIs).
Ensure full adherence to all hygiene and sanitation protocols without exception.
Maintain a consistent supply of clean utensils and equipment throughout service hours to support seamless operations.
Ensure precise tracking and documentation of inventory levels for stewarding supplies and equipment.
Seeking a candidate with a Bachelor’s degree in a relevant field, coupled with a minimum of three years of hands-on experience in a comparable role. Proficiency in industry-standard software and tools is essential, along with strong analytical and problem-solving abilities. The ideal applicant will demonstrate excellent communication skills, both written and verbal, and the capacity to work collaboratively in a team-oriented environment. Prior experience in project management or leadership positions is highly valued, as is a track record of delivering measurable results. Adaptability, attention to detail, and a commitment to continuous learning are also required.
A degree or diploma in Hospitality Management, Food Production, Housekeeping, or a related discipline is required.
Seeking a candidate with a minimum of three to five years of hands-on experience in stewarding operations, including at least one year in a leadership or supervisory capacity.
Proficient in food safety regulations and sanitation protocols.
Proficiency in hotel operations, restaurant management, bakery services, catering, or food production environments is highly beneficial.
Proficient in a diverse range of technical and interpersonal proficiencies, candidates must demonstrate expertise in key areas pertinent to the role. Strong analytical abilities, meticulous attention to detail, and the capacity to thrive in fast-paced environments are essential. Additionally, exceptional communication skills—both written and verbal—and the ability to collaborate effectively within cross-functional teams are required. Proficiency with industry-standard software tools and a commitment to continuous learning are also critical for success. Prior experience in a similar capacity, along with a track record of delivering measurable results, will be highly advantageous.
Proven ability to lead, manage, and supervise teams effectively, ensuring productivity, collaboration, and professional growth.
Exceptional talent for organizing tasks and meticulously planning schedules with precision and foresight.
Proficiency in sanitation protocols and food safety regulations is essential.
Required is a meticulous approach to detail, ensuring accuracy in all aspects of the position. The ideal candidate will demonstrate precision in executing tasks, identifying discrepancies, and maintaining high standards of quality. This attention to detail is essential for delivering error-free work and upholding the integrity of processes and outcomes.
Demonstrated proficiency in inventory management, encompassing accurate tracking, efficient organization, and strategic optimization of stock levels to ensure operational alignment and resource availability.
Proficient in analyzing complex situations, evaluating potential solutions, and making informed decisions with a focus on efficiency and effectiveness. Exhibits strong analytical skills to identify root causes and implement strategic resolutions under varying conditions. Demonstrates sound judgment in prioritizing tasks and allocating resources to achieve optimal outcomes.
Effective verbal and written communication abilities are essential, along with the capacity to collaborate and build strong interpersonal relationships with colleagues and stakeholders.
Demonstrates resilience and composure in high-pressure environments while consistently fulfilling operational requirements and deadlines.
Qualified and enthusiastic applicants are encouraged to submit their CVs via email to hr@mybest.co.ke, with the job title clearly indicated in the subject line.
Qualifications
Diploma
Experience Required
3 - 5 years
