We are seeking a motivated and skilled professional to join our team in the capacity of [Job Title]. The ideal candidate will possess a minimum of [X] years of relevant experience in [specific field/industry], along with a proven track record of [key responsibility or skill]. Strong proficiency in [specific software, tool, or methodology] is required, and familiarity with [relevant industry standards or additional tools] is highly desirable. The successful applicant will be responsible for [primary responsibility], as well as collaborating with cross-functional teams to [secondary responsibility or project]. Excellent communication skills, both written and verbal, are essential, along with the ability to [specific soft skill, e.g., prioritize tasks, solve problems efficiently]. This role demands a detail-oriented approach, adaptability to evolving priorities, and a commitment to delivering high-quality results in a fast-paced environment.
Fairmont the Norfolk presents exceptional service and immersive, locally inspired experiences in prime locations. As General Cashier, you will embody the brand’s values and represent the hotel with distinction. This role encompasses overseeing Front Office operations, Food & Beverage services, and all other departments’ float handlers, alongside managing cash exchange and financial remittances.
Oversee key responsibilities encompassing strategic planning, operational execution, and team leadership to drive organizational objectives. Manage project portfolios, ensuring alignment with business goals while fostering collaboration across departments. Monitor performance metrics, identify areas for improvement, and implement corrective actions to optimize efficiency. Lead cross-functional initiatives, mentor team members, and cultivate a culture of accountability and innovation. Ensure compliance with industry regulations, company policies, and quality standards throughout all operations.
Collect all remittance envelopes from the drop-safe, accompanied by an assigned witness, and cross-check them against the Daily Witness Sheet for the Front Office Clerks and Food & Beverage Clerks.
In collaboration with the witness, tally cash, checks, and credit card vouchers, ensuring they align with the Front Office Clerks’ and Food & Beverage Clerks’ computerized remittance report details.
To process bank deposits for all checks and cash, ensuring that all cash receipts are deposited in their entirety.
To consolidate all credit card sales vouchers by Credit Card Company, reconcile them with the computer-generated totals, and prepare them for daily banking submission.
To ensure accurate and current monthly records, the role involves daily updates and maintenance of transaction details provided by the Credit Card Company.
Daily foreign exchange rates must be sourced from bank platforms and subsequently uploaded into the PMS system.
To process approved petty cash requests from the Cluster Director of Finance and compile a Summary of Disbursements.
Responsibilities include reconciling and balancing the house bank account, as well as compiling and presenting periodic recapitulations to ensure accuracy and financial transparency.
To compile the General Cashier’s Daily Report, meticulously record the day’s comprehensive cash collections and all additional payments received, ensuring thorough review and finalization by both the Income Auditor and Finance Manager.
To compile and submit cash and foreign exchange control reports in accordance with local regulatory requirements.
To guarantee that cash advances receive approval solely upon the concurrence of both the General Manager and the Director of Finance.
To provide support, as needed, in conducting unannounced cash audits.
To ensure the timely clearance of drafts, your role will involve following up on all submitted drafts sent to the bank and coordinating with the Finance Manager to address any outstanding items promptly.
To possess a comprehensive understanding and the ability to oversee, refine, and instruct all responsibilities and duties within the designated workplace to the established benchmark.
Highly adaptable professionals are sought to seamlessly transition between various sub-departments within the Accounting & Finance Department, as well as other designated hotel departments, as directed by the Finance Manager.
To possess comprehensive knowledge of all hotel services and amenities available to guests is essential.
To ensure Front Office Clerks and Food & Beverage Clerks have the necessary change on hand, it is essential to prepare and plan for additional currency, particularly during extended weekends or holiday periods.
Front Office Clerks will receive reimbursement for any disbursements they have made, commonly referred to as “due backs.”
To safeguard and administer unclaimed wages, ensuring proper custody and support of these funds.
To support the development of Hermetists, this role involves ensuring they acquire essential competencies, such as detecting counterfeit banknotes, validating checks, and processing credit cards, to optimize their performance in daily operations.
Responsibilities include supporting quarterly, semi-annual, and annual inventory management processes for operational equipment.
Perform any additional tasks deemed appropriate and necessary by the Finance Manager, as circumstances may require.
To liaise with payroll and the external provider responsible for local pension withholdings, as well as any other levies mandated by the hotel or local authorities, ensuring timely submission for payment processing.
The responsibility includes ensuring the hotel’s payroll is verified with precision and timeliness according to established guidelines.
Responsibilities include compiling and managing comprehensive Hermetists records to facilitate the accurate calculation of contributions to various local funds.
Qualifications
A bachelor’s degree in Finance, Accounting, or a related discipline is required for this position.
A minimum of two years of cash handling experience is required, ideally gained in a hotel or hospitality environment.
Experienced with computer systems, encompassing POS software and financial management tools, is essential.
Proficient in advanced mathematics and capable of managing substantial financial transactions with precision and accuracy.
Demonstrated ability to maintain meticulous attention to detail and exceptional organizational capabilities is essential.
Proficiency in financial regulations and cash handling protocols is required.
Exceptional aptitude for delivering outstanding customer service, prioritizing satisfaction in every interaction.
Thrives in fast-paced environments while consistently delivering results within tight deadlines. Demonstrates strong time management skills and composure in high-pressure situations to ensure timely completion of tasks.
Proficient English language communication skills are essential for this role.
Possesses a solid understanding of foreign currency exchange procedures and mechanisms.
Capable of adapting to diverse shift schedules, including weekends and holidays as needed.
Demonstrates a strong commitment to ethical conduct and reliability when managing financial transactions.
Qualifications
BA/BSc/HND
Experience Required
2 years
