Job Summary
To ensure smooth operational support throughout underwriting processes, serve as the primary liaison between the underwriting team and customers, overseeing end-to-end service delivery. Maintain a consistently high level of expertise when engaging with key stakeholders to meet performance targets and ensure full compliance with all established governance and control standards throughout each procedure.
Job Description
Renewal notices, which incorporate the pertinent terms, must be dispatched 60 days prior to the renewal date.
Policy documents must be issued within the designated turnaround time to ensure timely delivery and compliance with organizational standards.
The Claims Department relies on timely and accurate submission of necessary documentation and relevant information to facilitate efficient processing of claims.
Review and oversee key quotation submissions to ensure accuracy, compliance with company standards, and alignment with strategic objectives before final authorization.
Ensure retention of existing accounts
Provide support to the credit control team by performing duties such as monitoring payment schedules, following up on overdue accounts, and ensuring compliance with credit policies. Collaborate with internal departments and external clients to resolve discrepancies, verify financial data accuracy, and facilitate timely collections. Maintain accurate records of transactions, prepare reports on credit performance, and identify potential risks to minimize financial exposure. Strong attention to detail, proficiency in accounting software, and excellent communication skills are essential for success in this role.
Develop and manage the retention portfolio in alignment with the company’s strategic objectives.
By evaluating risk, performing detailed analysis, and proposing policy solutions, you will effectively mitigate losses.
Evaluating potential portfolio risks stemming from clients’ operational practices, underwriting assessments, or fraud vulnerability is essential.
Collaborating with cross-functional teams to develop and implement marketing initiatives aligned with market penetration and business expansion goals.
Analyzing all provided information to evaluate new or renewal business proposals before determining whether to approve, reject, or accept them.
Proactively resolve escalated customer issues to ensure timely and satisfactory resolution.
Collaborating with diverse distribution channels, insurance brokers, agents, and bancassurance partners, this role focuses on driving growth while improving service accessibility and expanding client reach.
Engaging with clients, representatives, and intermediaries to finalize terms related to insurance protection, pricing structures, and service provisions.
Analyzing renewal rates for both groups and individuals by evaluating customers’ background, industry, and demographic data.
Offering expert-level support to facilitate the thorough review, accurate classification, and precise rating of applications.
Providing courteous and responsive assistance to customers, resolving challenging situations with confidence and professionalism.
A Bachelor’s degree in a relevant field is mandatory, along with a minimum of [X] years of professional experience in [specific industry or role]. Candidates must demonstrate proficiency in [specific skills or tools], as well as a solid understanding of [relevant concepts or methodologies]. Prior experience in [specific task or responsibility] is strongly preferred, and familiarity with [industry-specific regulations or standards] is required. Additionally, [any other key requirements, such as certifications or language skills].
A bachelor’s degree in insurance, business administration, finance, or a related discipline is required.
Progress in Insurance Professional Qualification demands a robust understanding of insurance principles, practices, and regulatory frameworks. Candidates must exhibit strong analytical abilities, meticulous attention to detail, and the capacity to interpret complex policy documents. Proficiency in risk assessment, claims evaluation, and compliance with industry standards is essential. The role requires effective communication skills to liaise with stakeholders, clients, and regulatory bodies while maintaining confidentiality. Experience in insurance underwriting, portfolio management, or related fields is highly advantageous. A commitment to continuous professional development and adherence to ethical standards is expected.
With a minimum of three years of hands-on experience in underwriting roles, you will bring a strong foundation of expertise to this position.
Qualifications
BA/BSc/HND
Experience Required
3 years
