Job Overview:
The AI Learning Specialist will be instrumental in enhancing the IRC’s ability to leverage AI tools effectively and responsibly across its worldwide operations. This role involves close collaboration with the Learning & Development Team and AI Task Forces to design, develop, and implement comprehensive learning solutions that empower staff to integrate AI confidently and ethically into their daily responsibilities. By adopting a holistic approach to learning, the specialist works alongside teams to assess current processes and systems, pinpoint performance gaps, and create tailored solutions that align with organizational needs. Deliverables will include integrated learning experiences within workflows, live facilitated sessions, and multilingual resources in formats such as e-learning modules, microlearning, job aids, and guides, catering to technical staff, program teams, and leadership across both field and office-based locations.
The preferred candidate possesses extensive expertise in generative AI capabilities, paired with robust instructional design skills and a sincere dedication to enhancing organizational capabilities in international development contexts. They demonstrate adaptability in fast-paced, technologically dynamic environments, excel in assessing AI tools for organizational and ethical alignment, and can distill intricate AI concepts into clear, actionable learning solutions tailored to diverse, globally dispersed audiences.
Major duties include overseeing project execution, ensuring alignment with strategic objectives, and monitoring performance metrics to drive operational efficiency. Responsibilities encompass leading cross-functional teams, fostering collaboration, and implementing best practices to enhance productivity. Additionally, the role requires analyzing data to identify trends, optimizing processes, and delivering actionable insights to senior leadership. While performing these tasks, accountability for budget management, risk assessment, and compliance with organizational policies remains essential. Strong leadership, analytical capabilities, and effective communication skills are critical to success in this position.
Responsibilities include designing and developing learning programs to enhance educational outcomes and organizational training initiatives. Qualified candidates must possess expertise in instructional design principles, curriculum development methodologies, and adult learning theories. Experience with e-learning platforms, multimedia tools, and learning management systems is essential. Strong project management, collaboration, and communication skills are required to work effectively with cross-functional teams. Familiarity with accessibility standards and data-driven assessment strategies is preferred. The role involves analyzing learning needs, creating engaging content, and evaluating program effectiveness to ensure continuous improvement.
Design and deliver a foundational AI literacy program that establishes a consistent baseline of understanding across all employees. This initiative will provide a clear, engaging, and impactful learning experience, ensuring every team member can confidently engage with AI concepts and applications in their roles.
Develop innovative solutions that seamlessly integrate learning into daily work activities. Seek out opportunities to incorporate generative AI into training initiatives, empower staff to refine their skills, investigate role-specific applications, and provide guidance and context for AI proficiency in practical work scenarios.
We design, develop, and deliver compelling, accessible learning experiences across diverse formats, including live coaching and demonstration sessions, self-paced e-learning courses, microlearning modules, video tutorials, job aids, quick reference guides, and interactive workshops.
Design scenario-based learning activities that authentically reflect the complexities and challenges encountered in humanitarian work environments.
Ensure that all learning materials comply with adult learning principles, are optimized for low-bandwidth environments as necessary, and are provided in the core IRC languages when required.
Incorporate responsible AI principles, data protection measures, and ethical considerations into every aspect of the curriculum development process.
In humanitarian settings, you will be responsible for fostering understanding around the risks, limitations, and responsible applications of artificial intelligence, ensuring stakeholders recognize both its potential and boundaries.
Upskilling Delivery & Facilitation
Facilitate live, interactive virtual training sessions focused on generative AI tools and applications, providing real-time demonstrations, hands-on experimentation opportunities, and immediate feedback for participants.
Deliver guidance and assistance to employees spanning diverse proficiency levels, ranging from novices in AI to seasoned practitioners.
Design and implement targeted training programs tailored to particular use cases and diverse staff categories or professional profiles.
To ensure effective project outcomes, the role involves collaborating with stakeholders to identify and address their needs through comprehensive assessments, thereby facilitating alignment between project objectives and stakeholder expectations.
Partner with the AI Staff and Culture Task Force and other AI working groups to ensure learning initiatives are fully aligned with the organization’s AI strategy.
Collect input from learners and perform systematic needs evaluations with staff across various regions and departments to pinpoint learning deficiencies, assess program impact, and set strategic priorities.
Partner with IT, Data, and other technical teams to ensure awareness of AI tool implementations and updates, identifying optimal integration points for learning touchpoints within technology platforms.
Equip educators and managers across various departments with practical AI competencies, fostering proficiency in contextual applications, best practices, and industry-specific terminology.
We are seeking a Learning Analytics & Continuous Improvement professional to analyze educational data, identify trends, and implement strategies that enhance learning outcomes. The ideal candidate will possess strong analytical skills, proficiency in data visualization tools, and experience with learning management systems. Responsibilities include collecting and interpreting learning data, developing actionable insights, and collaborating with stakeholders to drive continuous improvement initiatives. A background in education, instructional design, or related fields is preferred, along with the ability to translate complex data into clear, actionable recommendations.
Monitor and analyze key learning metrics such as engagement levels, course completion rates, competency evaluations, and participant feedback to assess program effectiveness and identify areas for enhancement.
Analyze learning data systematically to uncover key trends, quantify the impact, and validate the return on investment for AI capacity-building initiatives.
Enhance educational initiatives by leveraging data-driven insights and user feedback to refine and optimize learning programs.
Document and archive best practices and insights gained to enhance the organization’s knowledge management capabilities.
Key Collaborations: This role will involve significant interaction with cross-functional teams, including senior leadership, project managers, and departmental heads, to ensure alignment with organizational goals. The position requires regular engagement with external stakeholders, such as clients, vendors, and partners, to facilitate smooth project execution and maintain strong business relationships. Effective communication and collaboration skills are essential to bridge gaps between various teams and drive collective success.
Reports directly to the Director of Global Learning & Development.
Directly oversees [specific team, department, or individuals, if applicable] to ensure operational efficiency and adherence to organizational goals. Provides leadership by delegating tasks, monitoring progress, and fostering a collaborative work environment. Responsible for evaluating team performance, addressing challenges, and implementing strategies to enhance productivity and employee development. Requires strong communication skills, problem-solving abilities, and a commitment to mentoring staff while maintaining alignment with company policies and objectives.
Proven experience in a similar role is essential, along with strong analytical, communication, and organizational skills. Proficiency in [specific software/tools] is required, and familiarity with industry regulations is beneficial. A bachelor’s degree in [relevant field] or a related discipline is mandatory, while advanced qualifications may be preferred. The ability to manage multiple priorities under tight deadlines is critical, along with a commitment to continuous professional development.
With a minimum of four to six years of experience in learning and development, instructional design, or training delivery, you will bring a strong foundation to this role.
Individuals applying for this role must demonstrate advanced proficiency in leveraging generative AI applications—such as ChatGPT, Claude, Gemini, and Microsoft Copilot—through effective prompt engineering, AI-assisted content development, seamless workflow integration, and a deep understanding of both the capabilities and inherent limitations of these technologies.
Proven expertise in developing and implementing upskilling initiatives across diverse platforms, such as e-learning modules and digital learning resources.
Proficiency in international development, humanitarian affairs, or nonprofit operations is highly advantageous.
Proficiency in designing multilingual or culturally inclusive educational initiatives would be advantageous.
Proven expertise in utilizing e-learning authoring tools, particularly Articulate 360, is essential.
Proficiency in utilizing Learning Management Systems (LMS) and learning analytics platforms is essential.
Demonstrates a comprehensive grasp of change management principles and a proven track record in executing and facilitating change initiatives.
Proficiency in Microsoft 365, Google Workspace, and collaborative digital platforms is required, with a demonstrated ability to leverage these tools for seamless teamwork and productivity.
Skilled in developing and implementing cutting-edge learning design strategies that effectively engage and inspire adult learners.
Fluency in English is essential. Professional proficiency in French, Spanish, or Arabic is highly advantageous.
Qualifications
BA/BSc/HND
Experience Required
4 - 6 years
