Provides a comprehensive overview of the required position, detailing all essential duties, mandatory qualifications, and key responsibilities necessary for successful execution of the role.
The AI Learning Specialist will serve as a pivotal contributor to strengthening the IRC’s organizational capability in deploying AI tools strategically and ethically throughout its worldwide operations. In close collaboration with the Learning & Development Team and AI Task Forces, this role will conceptualize, construct, and implement robust learning initiatives that empower employees to adopt AI tools with confidence and integrity. By adopting a holistic perspective, the specialist will partner with various teams to assess current workflows and frameworks, pinpoint areas requiring performance improvements, and design tailored solutions that align with unique contexts. Deliverables will encompass embedded learning experiences within workflows, interactive live training sessions, and multilingual materials—including e-learning modules, bite-sized learning modules, job aids, and reference guides—designed to support technical staff, program teams, and leadership across both field offices and headquarters.
The successful candidate will possess advanced expertise in generative AI technologies, complemented by robust instructional design skills and a sincere dedication to strengthening institutional capabilities in international development contexts. They will demonstrate adaptability in dynamic technological landscapes, exhibit discernment in assessing AI tools for organizational and ethical alignment, and excel in simplifying intricate AI concepts into engaging, user-friendly educational materials tailored for varied, globally dispersed learners.
Major duties include overseeing daily operations to ensure seamless workflow and adherence to established protocols. Additionally, the role entails collaborating with cross-functional teams to align on strategic initiatives and drive project execution. Responsibilities encompass managing stakeholder relationships, identifying opportunities for process improvement, and maintaining compliance with industry regulations. The position also requires preparing and presenting regular performance reports to senior leadership, assessing risks, and implementing mitigation strategies as needed. A key focus is on fostering a culture of accountability while empowering teams to achieve measurable outcomes.
Designing and developing effective learning programs is the core responsibility of this role. Collaborating closely with subject-matter experts, instructional designers will create engaging, high-quality educational content tailored to diverse learning needs. Proficiency in instructional design principles, learning management systems (LMS), and e-learning authoring tools is essential. Additionally, the position requires a strong understanding of adult learning theories, curriculum development, and assessment strategies to ensure measurable outcomes. Experience in project management, stakeholder communication, and continuous improvement processes is also critical for success in this position.
Design a streamlined, yet impactful foundational AI literacy program tailored for universal accessibility across all staff members.
Develop innovative solutions that seamlessly integrate learning into daily work activities. Seize opportunities to incorporate generative AI into educational frameworks, empower team members to refine their skills, investigate role-specific applications of AI, and provide tailored coaching to contextualize AI competencies within authentic work scenarios.
Source, curate, and develop dynamic, accessible learning experiences spanning various formats, including live coaching and demonstration sessions, self-paced e-learning courses, microlearning modules, video tutorials, job aids, quick reference guides, and interactive workshops.
Design scenario-based learning activities that authentically mirror the contexts and challenges encountered in real humanitarian operations.
Ensure that all learning materials comply with adult learning principles and are tailored for low-bandwidth environments when necessary, while also being accessible in the core IRC languages as required.
Integrate responsible AI utilization, data protection measures, and ethical guidelines into every aspect of the learning materials.
Raise consciousness regarding the potential risks, inherent limitations, and responsible applications of artificial intelligence within humanitarian settings.
Upskilling in delivery and facilitation involves enhancing professional competencies to improve performance in operational and training roles. This process emphasizes developing expertise in effective communication, structured delivery methods, and interactive session management. Participants refine their ability to engage audiences, adapt to diverse learning styles, and optimize knowledge transfer. The focus extends to mastering tools and techniques that streamline workflows and elevate the quality of service delivery. By strengthening these skills, professionals can drive greater impact, foster collaboration, and ensure sustainable growth within their organizations.
Conduct interactive live virtual training sessions that involve hands-on engagement with generative AI tools and applications, enabling real-time demonstrations, exploration, and participant feedback.
Offer mentorship and guidance to employees spanning all proficiency levels, ranging from those just starting with AI to seasoned practitioners.
Develop and deliver customized training programs tailored to particular use cases and staff categories or professional profiles.
The role involves active collaboration with stakeholders to identify and evaluate their needs, ensuring alignment with project objectives and organizational goals. It requires conducting thorough assessments to capture detailed requirements, analyzing feedback, and translating insights into actionable strategies. The position demands strong interpersonal skills to engage with diverse stakeholders, facilitate productive discussions, and build consensus on priorities. Additionally, it entails documenting findings, presenting recommendations, and supporting decision-making processes to drive effective outcomes.
Collaborate effectively with the AI Staff and Culture Task Force as well as other AI working groups to ensure alignment between learning initiatives and the organization’s AI strategy.
To collect input from learners and perform periodic needs assessments with staff across various regions and departments, identifying learning gaps, evaluating program effectiveness, and setting priorities.
Partner with IT, Data, and other technical teams to monitor the latest advancements and updates in AI tools, identifying optimal opportunities for embedding learning touchpoints within technology platforms.
Across various departments and managerial teams, empower a group of educator-trainees with practical AI competencies, operational frameworks, and industry-specific terminology.
The role focuses on enhancing educational outcomes through data-driven insights and iterative enhancements. Responsibilities include collecting, analyzing, and interpreting learning data to identify trends and areas for improvement. Collaborating with stakeholders, the position aims to implement evidence-based strategies to optimize learning experiences and drive continuous improvement in educational programs. Strong analytical skills and proficiency in learning analytics tools are essential, along with experience in data visualization and reporting. A deep understanding of educational methodologies and a commitment to leveraging data for informed decision-making are required.
Monitor and analyze key learning indicators such as engagement levels, completion percentages, skill proficiency evaluations, and participant feedback to assess program effectiveness.
Analyze learning data to uncover patterns, assess effectiveness, and quantify the return on investment generated by AI capacity building initiatives.
Enhance educational initiatives by leveraging data-driven insights and user feedback to refine and optimize learning programs.
To establish a repository of organizational knowledge, document proven methodologies and key insights gleaned from project experiences, ensuring critical information is captured, organized, and accessible for future reference and decision-making purposes.
The position involves extensive collaboration with a diverse range of internal stakeholders, including senior leadership, cross-functional teams, and department heads. Additionally, the role requires frequent interaction with external partners, clients, and vendors to ensure seamless communication and project alignment. Building and maintaining strong professional relationships across these groups is essential for driving successful outcomes and fostering a cohesive work environment.
Reports directly to the Director of Global Learning & Development.
The role involves overseeing and managing a team of employees, ensuring their performance aligns with organizational goals and standards, while providing guidance, support, and feedback to foster professional growth. This position is responsible for delegating tasks, monitoring progress, and evaluating individual and team accomplishments to maintain productivity and efficiency. Additionally, the supervisor will address any operational challenges, implement corrective measures, and facilitate communication between staff and senior leadership to ensure alignment with company policies and objectives.
Requirements:
With a minimum of four to six years of relevant experience in learning and development, instructional design, or training delivery, candidates should demonstrate a strong background in these fields.
Proficiency in leveraging generative AI tools—such as ChatGPT, Claude, Gemini, and Microsoft Copilot—is essential, encompassing expertise in prompt engineering, AI-driven content development, seamless integration of AI workflows, and a comprehensive understanding of both the capabilities and limitations of these technologies.
Proven expertise in developing and implementing upskilling initiatives across diverse formats, such as e-learning modules and digital training materials, is required.
Proficiency in international development, humanitarian, or nonprofit sector operations is highly desirable.
Proficiency in developing multilingual or culturally diverse educational programs is advantageous.
Proven expertise in utilizing e-learning authoring tools, particularly Articulate 360, is essential for this role.
Proficient in utilizing Learning Management Systems (LMS) and learning analytics platforms is required.
Demonstrates a solid grasp of change management methodologies and a proven track record of effectively executing and facilitating change initiatives.
Proven expertise in leveraging Microsoft 365, Google Workspace, and other collaborative platforms is essential for this role.
An expert in pioneering learning design methodologies, adept at creating engaging and motivating educational experiences tailored for adult learners.
Fluency in English is a mandatory requirement for this position. Professional proficiency in French, Spanish, or Arabic is strongly preferred.
Qualifications
BA/BSc/HND
Experience Required
4 - 6 years
