Rivet Software & Systems LTD is currently searching for a driven and technically proficient POS & ERP Software Training/Sales Executive to strengthen our growing workforce.
The successful applicant will demonstrate a strong enthusiasm for technology, customer education, software demonstrations, and sales. Responsibilities include instructing clients on our POS and ERP systems, delivering product presentations, assisting with system implementations, and contributing to customer base expansion.
Oversee and execute a comprehensive range of duties, ensuring alignment with organizational objectives and operational standards. Lead critical projects, analyze performance metrics, and implement strategic improvements to enhance productivity and efficiency. Collaborate cross-functionally to streamline workflows, address challenges, and foster a culture of innovation and accountability. Maintain meticulous documentation, adhere to compliance protocols, and report progress to stakeholders with clarity and precision.
Seasoned professionals will provide comprehensive training to clients on the utilization of Point of Sale (POS) and Enterprise Resource Planning (ERP) software systems, ensuring a thorough understanding of their functionalities and optimal operation.
You will deliver engaging software demonstrations, facilitate informative presentations, and lead detailed product walkthroughs to showcase features and functionalities effectively.
Facilitate the implementation and seamless onboarding of software solutions to ensure smooth integration into existing workflows and user adoption.
Provide clients with guidance on installation, resolve technical issues, and deliver responsive user assistance.
Develop and nurture enduring customer relationships to drive satisfaction and retention.
Conduct on-site visits to client facilities to provide comprehensive training sessions and deliver specialized support services.
Bachelor’s degree in Computer Science, Information Technology, or related field required; 3+ years of experience in software development, preferably with expertise in Java or Python; familiarity with databases such as MySQL or PostgreSQL; strong problem-solving skills and attention to detail; ability to work independently and collaboratively in a team environment; excellent written and verbal communication skills; proficiency in version control systems like Git; understanding of RESTful APIs and microservices architecture preferred.
A degree or diploma in Business Administration, Sales & Marketing, Marketing, or Business is required.
Individuals must possess a degree in Management, Entrepreneurship, or a closely related business discipline.
Individuals should exhibit a robust enthusiasm for technology and software sales, coupled with a dedication to customer training initiatives.
Exceptional verbal and written communication abilities, along with polished presentation skills, are essential for effectively conveying ideas, collaborating with stakeholders, and delivering impactful presentations to diverse audiences.
Demonstrates proficiency in sales strategies and fostering strong, enduring customer connections through effective communication and relationship-building techniques.
The ideal candidate must present themselves in a polished manner and consistently demonstrate an optimistic demeanor.
Candidates must possess a robust set of technical and interpersonal competencies to excel in this role. Proficiency in data analysis, project management, and effective communication is essential, along with the ability to work collaboratively in cross-functional teams. Experience with industry-standard tools and software is required, and familiarity with compliance regulations is highly preferred. Strong problem-solving skills and adaptability in fast-paced environments are critical for success in this position.
We seek a proficient Customer Support professional to deliver exceptional service, ensuring client satisfaction through timely and effective resolution of inquiries. The ideal candidate will possess strong communication skills, problem-solving abilities, and a customer-centric mindset to address a diverse range of issues, from technical troubleshooting to billing concerns. Responsibilities include responding to customer inquiries via phone, email, or chat, logging interactions in the CRM system, and collaborating with cross-functional teams to resolve escalated cases. Proficiency in CRM tools, multitasking under pressure, and a commitment to continuous improvement are essential. Prior experience in a support role and familiarity with industry-specific software will be advantageous.
Technical troubleshooting involves diagnosing and resolving complex technical issues across various systems, networks, and software applications. This role requires a deep understanding of hardware components, operating systems, and network infrastructures to identify root causes and implement effective solutions. Proficiency in diagnostic tools, scripting languages, and system monitoring is essential for efficient problem resolution. Candidates must possess strong analytical skills, attention to detail, and the ability to communicate technical findings clearly to non-technical stakeholders. Prior experience in IT support, systems administration, or a related field is typically required, along with relevant certifications such as Compton A+, Network+, or similar qualifications.
We seek a dynamic professional skilled in sales and negotiation to drive revenue growth and forge strategic partnerships. The ideal candidate will leverage their expertise in client engagement and deal structuring to meet and exceed sales targets while maintaining strong relationships with key stakeholders. Responsibilities include identifying new business opportunities, conducting negotiations to secure favorable terms, and ensuring seamless contract execution. The role demands a results-driven mindset, excellent communication skills, and the ability to adapt to evolving market conditions. A proven track record in sales performance, coupled with a deep understanding of negotiation tactics, is essential for success in this position.
Exceptional verbal and written communication abilities are essential, along with the capacity to articulate ideas clearly and persuasively in diverse settings. Proficiency in delivering engaging presentations tailored to varied audiences is required, ensuring the effective conveyance of complex information. Strong interpersonal skills facilitate collaboration and relationship-building across teams and stakeholders. Adeptness at tailoring messaging to align with organizational goals and audience expectations is critical for driving impactful outcomes.
Qualified and enthusiastic applicants are encouraged to submit their CVs to admin@risetsystems.com, with the job title included in the email subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 - 3 years
