To ensure the team operates efficiently and meets organizational goals through strategic planning, resource management, and performance monitoring. The role involves collaborating with cross-functional teams to align projects with business objectives, identifying opportunities for improvement, and implementing solutions to enhance productivity and innovation. Responsibilities include overseeing workflows, delegating tasks, and fostering a culture of accountability and continuous development. The ideal candidate will have proven experience in leadership, a strong analytical mindset, and exceptional communication skills to drive results and inspire team collaboration.
The DAEU Executive spearheads Direct-To-End-User initiatives and platforms, fostering enhanced consumer engagement, convenience, and tangible commercial expansion.
This position operationalizes strategic initiatives by flawlessly executing DAEU offerings, driving operational excellence throughout the ordering, fulfillment, and delivery processes, and upholding superior consumer experiences at every interaction point.
The position requires the ability to:
Develop and execute Digital Transformation and Emerging Channels (DAEU) strategies and initiatives in full alignment with organizational objectives.
Deliver a flawless, uninterrupted consumer journey spanning all DAEU platforms from initial engagement to final resolution.
Deliver exceptional operational excellence across ordering, fulfillment, and delivery processes to ensure peak efficiency and customer satisfaction.
You will play a key role in driving net sales value, achieving sales targets, and enhancing customer engagement through DAEU initiatives. Responsibilities include contributing to the successful delivery of these objectives while ensuring alignment with company strategies. This role requires a proactive approach to meet sales performance metrics and foster meaningful customer interactions within the DAEU framework.
Dimensions:
Responsible for managing and overseeing all financial activities within the organization, the Financial Controller plays a crucial role in ensuring fiscal health, compliance, and strategic planning. This position demands extensive experience in accounting principles, financial reporting, budgeting, and internal controls. The ideal candidate will possess strong analytical skills, attention to detail, and proficiency in relevant software systems. Key responsibilities include preparing accurate financial statements, conducting audits, optimizing cash flow, and advising senior leadership on financial strategies to support long-term growth and stability. Additionally, the role involves collaborating with cross-functional teams to align financial objectives with broader business goals while maintaining adherence to regulatory standards.
Delivers NSV, volume, and margin objectives by executing DAEU initiatives effectively.
Delivers DAEU investments in alignment with authorized plans to ensure optimal return on investment.
Drives the expansion and performance of Emerging Channels in alignment with established growth targets.
Drive the enhancement of an optimized brand portfolio across DAEU platforms by championing premiumisation, elevating highest brands, and expanding margin growth.
Our position requires a professional who can navigate intricate market dynamics with precision and insight, demonstrating a comprehensive understanding of evolving trends and competitive landscapes. The ideal candidate must possess analytical expertise, strategic foresight, and the ability to interpret complex data to drive informed business decisions. Responsibilities include conducting thorough market research, assessing industry shifts, and identifying emerging opportunities while mitigating potential risks. Strong communication skills and the capacity to present findings clearly to stakeholders at all levels are essential for success in this role.
KBL functions within a highly advanced and rapidly changing landscape, demanding meticulous execution due to:
The rising preference for convenience-driven and digital consumption patterns is driving growth across various sectors.
High standards from consumers demand swift service delivery, exceptional support, and seamless experiences at every interaction.
Organizations rely heavily on external platforms and logistics partners to fulfill critical operational functions.
There is a critical need for cohesive collaboration and smooth integration among commercial, digital, and operational teams to ensure alignment and efficiency across all functions. This requires clear communication channels, shared objectives, and a unified approach to workflows and decision-making processes. By fostering strong interdepartmental connections, the organization can enhance productivity, drive innovation, and achieve strategic goals more effectively.
Oversee a diverse array of duties encompassing strategic planning, team leadership, and operational execution to drive organizational growth and efficiency. Collaborate with cross-functional departments to develop and implement initiatives that align with company objectives while fostering innovation and continuous improvement. Serve as a key decision-maker, analyzing performance metrics, identifying opportunities for enhancement, and implementing solutions to optimize productivity and profitability. Lead by example, mentoring team members, delegating tasks effectively, and ensuring adherence to best practices and industry standards. Monitor progress through regular assessments and reporting mechanisms, adjusting strategies as necessary to maintain competitive advantage and meet evolving business demands.
Develop a comprehensive grasp of DAEU consumers, usage occasions, and prevailing market trends to uncover avenues for growth.
Strategically develop and execute DAEU initiatives—including campaigns, gifting programs, bundled offerings, events, and experiential activations—to elevate net sales value (NSV) and achieve growth objectives.
Oversee the complete operational process encompassing order fulfillment, inventory management, and delivery performance to ensure seamless execution from start to finish.
Guarantee optimal product availability, maintain transparent communication, and uphold consistent operational performance across all platforms.
Provide consistently exceptional, premium consumer experiences across every customer interaction point, ensuring excellence and attention to detail at all stages.
Collaborate seamlessly with diverse teams and external stakeholders to synchronize efforts and drive streamlined operational execution.
Monitor and enhance performance across critical indicators, including sales, conversion rates, service standards, and return on investment, to ensure continuous improvement and alignment with organizational objectives.
Oversee financial planning, track expenditure efficiency, and maintain precise reporting and governance standards.
Success is defined by achieving measurable outcomes, such as a 10% increase in customer retention within the first year, expanding market reach by entering two new regions, and consistently receiving positive feedback from at least 90% of client satisfaction surveys. Additionally, it involves building and leading a high-performing team that delivers projects on time and within budget, with a focus on fostering innovation and professional growth. Strong collaboration with cross-functional departments and stakeholders is essential to align strategies and drive company-wide success.
The successful candidate will ensure flawless operation of DAEU platforms while maintaining exceptional service standards and driving customer satisfaction.
Driven by DAEU, notable increases in net sales value, transaction volume, and customer interaction are observed.
Achieving optimal operational efficiency throughout fulfillment and delivery operations.
Delivering consistently exceptional consumer experiences across every touchpoint is essential.
Effective coordination with partners and alignment of execution are essential components of this role, requiring meticulous attention to detail and proactive communication to ensure seamless collaboration and consistent delivery of objectives.
Achieving a quantifiable return on investment and fostering ongoing enhancements in DAEU initiatives remain central objectives.
Governance encompasses the management of risks and the implementation of controls, ensuring organizational integrity, compliance with regulatory standards, and the mitigation of potential threats to business continuity. The role involves identifying, assessing, and monitoring risks while establishing and enforcing robust control frameworks to safeguard assets, data, and operational effectiveness. Responsibilities include developing governance policies, conducting risk evaluations, and collaborating with stakeholders to align risk management strategies with business objectives, ultimately fostering a culture of accountability and resilience.
Ensure adherence to the KBL Code of Business Conduct, along with all relevant policies and governance frameworks.
Ensure strict compliance with all applicable legal, regulatory, and safety standards throughout all DAEU operations.
Responsible for overseeing the accurate administration of budgets, assets, and promotional resources to maintain operational efficiency and financial integrity.
Ensure ongoing audit preparedness and adherence to established internal control frameworks.
Ensure consumer interactions are conducted in a manner that upholds responsibility and compliance with all relevant regulations and standards.
We are seeking a highly motivated individual with a proven track record in the relevant field, backed by formal qualifications, extensive experience, and a diverse skill set. The ideal candidate will possess a minimum of [X] years of industry experience, complemented by a [degree/certificate] in [field of study]. Proficiency in [specific software/tools] is essential, along with strong [soft skills, e.g., communication, problem-solving]. Additional requirements may include [certifications, language skills, or other relevant criteria]. The successful applicant will demonstrate a commitment to continuous learning and adaptability in a dynamic work environment.
Bachelor’s degree in Computer Science, Engineering, or a related field is required, along with 3+ years of professional experience in a relevant role. Proficiency in Python, Java, or C++ is essential, and familiarity with cloud platforms such as AWS or Azure is preferred. Strong analytical skills and the ability to troubleshoot complex issues are critical, alongside excellent communication skills to collaborate effectively in cross-functional teams. Experience with data structures, algorithms, and software development best practices is also necessary.
A bachelor’s degree or equivalent professional experience in business, marketing, sales, or a related discipline is required.
With a proven track record in the relevant field, the ideal candidate will possess substantial hands-on experience and a strong skill set. Proficiency in key tools, methodologies, and industry best practices is required to excel in this role. The position demands meticulous attention to detail, exceptional problem-solving abilities, and a collaborative mindset to work effectively within cross-functional teams. Strong communication skills are essential to articulate ideas clearly and engage with stakeholders at all levels. Prior experience in similar environments, along with a commitment to continuous learning, will ensure success in this dynamic and challenging position.
Seeking candidates with a minimum of two to four years of professional experience in fast-moving consumer goods (FMCG), e-commerce, sales, or commercial environments.
Proficiency in direct-to-consumer (D2C) strategies, delivery platforms, or digital commerce frameworks is considered beneficial.
Demonstrates exceptional proficiency in operational execution and leadership, ensuring seamless implementation of processes with a keen focus on efficiency and results.
A proven ability to effectively coordinate with colleagues and communicate clearly with stakeholders is essential.
Demonstrated skill in handling diverse tasks and deadlines concurrently, ensuring efficient organization and prioritization to meet established objectives.
Proven expertise in analytical reasoning and complex problem resolution is essential. The ideal candidate will demonstrate a strong ability to dissect intricate issues, evaluate multiple solutions, and implement effective strategies with precision and efficiency.
Individuals who exhibit a strong passion for digital technologies, consumer experience enhancement, and the exploration of emerging trends are encouraged to apply.
Qualifications
BA/BSc/HND
Experience Required
2 - 4 years
