A leading organization within the Telecommunications industry is seeking a dynamic Zonal Sales Manager to join their team.
Job Purpose
This position is responsible for driving the sales and distribution of communication products and services—such as airtime, SIM cards, mobile financial services, and devices—to resellers and distributors within a designated territory. The role involves identifying and capitalizing on opportunities to maximize sales performance while ensuring efficient operations throughout the assigned region.
Oversee a range of essential duties encompassing strategic planning, team leadership, and operational execution to ensure organizational objectives are consistently met and exceeded. Develop and implement innovative policies, procedures, and frameworks designed to optimize workflow efficiency, enhance productivity, and maintain high standards of quality across all projects. Foster a collaborative and inclusive work environment by cultivating strong relationships with stakeholders at all levels, including executives, clients, and cross-functional teams. Monitor key performance indicators, analyze operational metrics, and provide data-driven recommendations to senior management to support informed decision-making and continuous improvement initiatives. Ensure compliance with industry regulations, ethical guidelines, and internal policies while mitigating risks and addressing potential challenges proactively. Lead, mentor, and coach team members to foster professional growth, enhance skill development, and align individual performance with broader organizational goals. Serve as a primary point of contact for escalated issues, offering timely resolutions and maintaining transparent communication channels to uphold trust and accountability.
Drive revenue growth across both Mobile and Mobile Financial Services (MFS) segments within the designated territory, ensuring consistent attainment of sales targets.
Drive customer acquisition initiatives to meet defined base growth objectives through targeted outreach and promotional campaigns.
Execute channel-specific strategies that align with organizational objectives, specifically targeting Account Sales Organizations (ASOS), Strategic Sales Organizations (SOS), and Agency partnerships.
Facilitate the attainment of Site Profitability targets within the designated Territory through strategic site-based initiatives and programs.
Drive and lead the comprehensive people capability initiative across all organizational levels, encompassing TDRs, DSO’s, and Commandos.
To uphold customer expectations related to service standards and product expertise, ensure consistent delivery across both company-owned and partner-operated retail locations.
Develop and implement strategic responses by continuously analyzing competitor activities to maintain a competitive edge.
Compile and deliver reports in accordance with specified schedules and requirements as needed.
This position requires the successful execution and completion of all specified deliverables within the allotted timeframe. Each task must be fulfilled in accordance with the outlined objectives, ensuring adherence to quality standards and project timelines. The role demands meticulous attention to detail, proactive problem-solving, and seamless collaboration with cross-functional teams to achieve predetermined goals. Additionally, the individual must maintain clear and consistent communication with stakeholders to provide updates, address concerns, and align on priorities throughout the project lifecycle.
Partner management involves actively engaging and empowering channel partners to enhance brand visibility and performance at the local level. This role requires fostering strong relationships with partners to ensure they are fully aligned with brand objectives and effectively representing those brands in the market.
Achieving predetermined sales objectives for revenue, airtime, gross additions, data, and devices is essential to this role.
Field agents and partner team management, including Direct Sales Agents (SAS) and Commando teams, involves overseeing team performance to meet established business objectives.
Ensuring prominent visibility for partner outlets across trade, general market, and other relevant channels represents a core responsibility of this role. The position demands proactive measures to enhance recognition, engagement, and exposure for affiliated locations, driving awareness and fostering strategic connections within the broader market landscape.
Ensuring consistent availability of products and services across designated markets and regions is a critical responsibility.
Compiles and submits reports as dictated by organizational or departmental needs.
A minimum of a Bachelor’s degree in a relevant field is required, coupled with applicable professional experience. Candidates must demonstrate expertise through prior roles in the industry, ensuring they possess the necessary competencies to excel in this position.
A bachelor’s degree in Business Administration, Marketing, or a closely related discipline is required for this position.
Experience
Seeking candidates with a proven track record of 2 to 3 years in sales and distribution roles, preferably within the telecommunications or fast-moving consumer goods sectors.
We seek a candidate with strong analytical skills, demonstrated proficiency in project management, and exceptional communication abilities. The ideal individual will have a proven track record of leading cross-functional teams, delivering results under tight deadlines, and fostering collaborative work environments. Key responsibilities include strategic planning, stakeholder engagement, and driving operational efficiency. Experience in [specific industry or field, if applicable] is preferred, along with a degree in [relevant field, if applicable]. The role demands adaptability, problem-solving acumen, and a commitment to continuous improvement.
Demonstrating a steadfast commitment to client satisfaction, we prioritize understanding and addressing the needs of our customers with precision and care. This role demands a proactive approach to resolving issues, anticipating challenges, and delivering solutions that exceed expectations. Strong interpersonal skills are essential to building trust, fostering collaboration, and ensuring seamless communication with stakeholders at all levels. A deep sense of accountability and adaptability is required to navigate evolving customer demands while maintaining high standards of service excellence.
Proven ability to influence stakeholders and negotiate effectively is essential for this role, requiring strong interpersonal skills and the capacity to reach mutually beneficial agreements.
We cultivate and expand professional relationships while fostering strategic alliances to enhance collaboration and mutual growth. This role involves actively engaging with stakeholders, clients, and industry leaders to develop enduring connections that drive business opportunities and strengthen organizational partnerships. Strong interpersonal skills and a proactive approach are essential to identify synergies, negotiate mutually beneficial agreements, and sustain long-term professional networks.
Analytical thinking is essential for evaluating complex problems, identifying key data points, and deriving actionable insights to support strategic decision-making. This skill involves breaking down intricate issues into manageable components, assessing information objectively, and synthesizing findings to develop well-reasoned solutions. Strong analytical abilities enable professionals to detect patterns, anticipate potential challenges, and optimize processes for improved efficiency and effectiveness.
Overseeing the sales team, you will drive revenue growth through strategic planning and execution of sales initiatives. This role requires a proven track record of exceeding sales targets, along with strong leadership skills to mentor and motivate the team. You will collaborate with cross-functional departments to align sales strategies with company objectives, ensuring efficient resource allocation. Key responsibilities include setting and monitoring sales performance metrics, identifying market opportunities, and fostering client relationships to enhance customer retention. Proficiency in sales forecasting, budget management, and data analysis is essential, as is the ability to adapt to evolving market trends and competitive dynamics.
Route to market management involves developing and implementing strategies that optimize product distribution channels to maximize reach and efficiency. This role requires a deep understanding of supply chain dynamics, market trends, and customer behavior to ensure seamless product flow from production to end users. Key responsibilities include designing distribution networks, negotiating with retailers and wholesalers, and analyzing performance metrics to enhance profitability and market penetration. Additionally, the position demands collaboration with sales teams, logistics providers, and marketing departments to align go-to-market approaches with business objectives. Strong analytical skills, strategic thinking, and leadership abilities are essential for success in this dynamic and fast-paced environment.
Skillfully coordinating schedules, resources, and timelines, this role involves meticulous planning and organization to ensure all projects and tasks are completed efficiently and on time. Strong attention to detail and the ability to prioritize multiple competing demands are essential for success in this position.
Reporting to the Director of Operations, this position is responsible for compiling, analyzing, and delivering accurate financial and operational reports on a regular basis. The role requires a strong attention to detail to ensure data integrity and compliance with reporting standards. Proficiency in financial software and advanced Excel skills are essential, along with the ability to interpret complex data and present findings clearly to stakeholders. Collaborating closely with cross-functional teams, the incumbent will support decision-making processes through timely and insightful reporting.
Applicants who satisfy the specified criteria are encouraged to submit their application letter, expected salary, and a comprehensive CV, along with a daytime contact number, to jobs1@hcsaffiliatesgroup.com. Kindly ensure the subject line includes the position title, “Zonal Sales Manager.”
Qualifications
BA/BSc/HND , Diploma
Experience Required
2 - 3 years
