Key duties encompass planning, organizing, and executing tasks to achieve established objectives while ensuring alignment with organizational goals. Additionally, the role involves collaborating with cross-functional teams to facilitate seamless communication and foster a cohesive work environment. Responsibilities also include monitoring progress, analyzing performance metrics, and implementing data-driven improvements to enhance operational efficiency. Accountability for meeting deadlines, adhering to quality standards, and maintaining compliance with relevant policies and regulations is required. Furthermore, the position demands proactive problem-solving, adaptability to changing priorities, and a commitment to continuous professional development.
Conducting follow-up actions and ensuring recovery of outstanding accounts are essential responsibilities. This involves systematically contacting clients to address overdue payments, negotiating repayment terms where necessary, and maintaining accurate records of all communications and transactions. Strong communication skills and a results-driven approach are required to effectively resolve payment delays while preserving professional relationships.
Crafting mutually agreeable repayment schedules to accommodate borrowers’ financial circumstances while ensuring timely debt recovery.
Organizing and executing field visits along with client engagement activities.
Providing comprehensive reporting and operational assistance, this role involves delivering detailed analyses and maintaining seamless workflows to ensure efficient business operations. Responsibilities include generating accurate reports, monitoring performance metrics, and offering strategic recommendations to enhance productivity. Requirements encompass strong analytical skills, proficiency in data management tools, and the ability to collaborate across departments to support operational objectives.
Ensuring strict compliance with established recovery policies and procedures is essential.
Interested applicants are encouraged to submit their resumes via email to Careers@newarkfrontiers.co.ke.
Dynamic and results-driven Field Collection Agent sought to join our expanding team. The ideal candidate will conduct on-site visits to clients’ locations to collect outstanding payments and resolve any account discrepancies. Responsibilities include maintaining professional communication with clients, documenting collection activities accurately, and adhering to company policies and regulatory guidelines. Must possess a high school diploma or equivalent, a valid driver’s license, and a clean driving record. Prior experience in collections, customer service, or a related field is preferred but not mandatory. Strong interpersonal skills, attention to detail, and the ability to work independently in a fast-paced environment are essential. Proficiency in basic computer applications and the ability to meet daily collection targets are required. Successful candidates will undergo thorough background checks.
Qualifications
BA/BSc/HND
