Greet and assist guests courteously, ensuring they are comfortably seated with attentive and professional service.
Present menus to guests while detailing each item, special offerings, and current promotions.
Accurately document and record customer food and beverage orders with precision.
Address customer inquiries and complaints in a timely and professional manner.
Deliver food and beverages promptly and in strict adherence to established service protocols.
Verify that all orders are fulfilled accurately and delivered within the scheduled timeframe.
Observe guests throughout dining service to verify their satisfaction and promptly address any concerns.
Responsibilities include clearing tables and setting them up for incoming guests.
Craft and present a variety of cocktails, mocktails, and beverages with precision and creativity to enhance guest experiences.
Develop original beverage formulations and seasonal cocktail offerings to captivate customers with fresh, engaging flavor profiles.
Prepare beverages in strict adherence to established recipes and quality benchmarks.
Interested and eligible applicants are encouraged to submit their CVs to recruitment@excelon.co.ke, ensuring the position title is included in the subject line.
Qualifications
Diploma
Experience Required
2 - 3 years
