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Home Jobs Nairobi Professional Housekeeping Support Specialist

Professional Housekeeping Support Specialist

Jobs Kenya

Full Time Nairobi
Nairobi
Deadline: 5 August 2026
Posted May 26, 2026

Main Purpose:

The primary objective of this position is to uphold impeccable standards of cleanliness, hygiene, organization, and presentation within the official residence.

The assistant housekeeper will collaborate with the head housekeeper to uphold the property’s dual role as a welcoming private residence and a distinguished setting for official diplomatic, social, and ceremonial occasions.

We are seeking a highly motivated professional to fulfill the following key duties and responsibilities: Collaborate with cross-functional teams to develop and execute strategic initiatives, ensuring alignment with organizational objectives. Lead project planning, coordination, and implementation, monitoring progress and mitigating risks. Oversee budget management, resource allocation, and performance tracking to optimize operational efficiency. Provide guidance and mentorship to team members, fostering a culture of accountability and continuous improvement. Maintain compliance with industry regulations and internal policies while driving innovation and process enhancements. Serve as a liaison between senior leadership and operational teams to facilitate seamless communication and decision-making.

Perform routine cleaning and sanitation duties to uphold a clean and healthy environment.

General Cleaning: Performing comprehensive cleaning duties, such as vacuuming floors, mopping hard surfaces, dusting surfaces, and sanitizing all rooms, bathrooms, and shared areas to maintain a pristine and hygienic environment.

Specialized care includes the meticulous cleaning and preservation of delicate items such as antique furniture, fine fabrics, silverware, and crystal pieces.

Waste Management involves the systematic and responsible handling of waste materials, including their proper disposal and recycling processes.

The role involves overseeing the efficient handling and upkeep of linen and laundry operations, ensuring adherence to hygiene standards and operational protocols. Responsibilities include managing inventory levels, coordinating the collection, washing, and distribution of linens, and maintaining accurate records of usage and replenishment. The position requires meticulous attention to detail, strong organizational skills, and the ability to work under deadlines in a fast-paced environment. Familiarity with laundry equipment, fabric care techniques, and compliance with health and safety regulations is essential. Additionally, effective communication and teamwork are necessary to collaborate with housekeeping, maintenance, and other departments to support seamless operations.

Laundry Services encompass the professional washing, ironing, and steaming of household linens, including sheets, towels, and tablecloths, as well as occasional personal garments.

Maintaining the organization and condition of both personal and professional attire is essential.

Stock Rotation: Maintaining organized linen inventories and ensuring sufficient stock levels are consistently available.

Provide operational and administrative assistance to ensure efficient workflow and organizational effectiveness. Handle routine tasks such as data entry, filing, scheduling, and correspondence management to support team productivity. Maintain accurate records, prepare reports, and assist with meeting coordination as needed. Demonstrate strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Proficiency in office software, including Microsoft Office Suite, and excellent communication skills are required.

Inventory management responsibilities include procuring, tracking, and ensuring adequate stock levels of cleaning supplies, consumables, and essential household items.

Maintenance Reporting: Responsible for promptly identifying and documenting any repairs, electrical faults, or plumbing issues and reporting them to the High Commission administrative staff.

Maintaining strict confidentiality and adhering to established security protocols are essential responsibilities of this role. Additionally, the position involves overseeing contractor access for laundry equipment servicing to uphold facility security standards.

Aesthetic Upkeep is responsible for maintaining the visual appeal and cleanliness of assigned spaces, ensuring they align with established standards and brand image. This role involves regular inspections, cleaning, and minor repairs to uphold a polished and inviting environment. Candidates must possess a keen eye for detail, reliability, and the ability to work independently with minimal supervision. Proficiency in using cleaning equipment and materials, as well as a basic understanding of maintenance techniques, is essential. Strong communication skills are required to report any issues or coordinate with team members effectively.

Crafting exquisite floral displays and attending to indoor plant maintenance to elevate the visual charm of the residence.

Ensuring that all public and private areas consistently uphold the elevated standards of presentation essential for a diplomatic mission.

Essential qualifications include a bachelor’s degree in a related field or equivalent professional experience, along with a minimum of three years in a relevant role. Proficiency in industry-standard software and tools is required, along with strong analytical and problem-solving abilities. Candidates must demonstrate excellent communication skills, both written and verbal, and the capacity to work collaboratively in a team environment. Experience in project management or leadership roles is highly desirable, as is familiarity with compliance standards and regulatory requirements. The ideal candidate will possess a proactive mindset, adaptability to changing priorities, and a commitment to continuous professional development.

Experienced in housekeeping and laundry operations, with a strong understanding of fabric care, stain removal methods, and proper garment handling techniques.

Seeking candidates with a proven background in hospitality or catering, ideally within a private residence or upscale hospitality environment.

Capable of functioning both autonomously and collaboratively within a team setting.

Adaptability to accommodate evening, weekend, or official event schedules as necessary is essential.

Maintaining strict confidentiality and ethical standards is essential, given the position’s requirement for access to sensitive and secure locations.

Maintains a rigorous focus on precision and excellence in cleaning protocols and overall presentation standards.

Qualified candidates should possess a combination of relevant education, practical expertise, and proven professional experience tailored to the role. Essential skills include strong analytical abilities, effective communication, and demonstrated proficiency in [specific tools or methodologies, if applicable]. Ideal applicants will have a minimum of [X years] of hands-on experience in [specific field or industry], along with a track record of achieving measurable results. Familiarity with [relevant industry standards, software, or frameworks] is advantageous, as is the ability to thrive in fast-paced, collaborative environments. A commitment to continuous learning and adaptability to evolving challenges is highly valued.

Proficiency in operating personal computers and utilizing Microsoft systems is essential.

The incumbent is required to adhere to Health & Safety protocols, utilizing equipment and cleaning agents strictly as per provided guidelines.

We are seeking a skilled professional to oversee food and beverage service operations, ensuring exceptional guest experiences while maintaining high standards of quality and efficiency. The ideal candidate will manage beverage inventory, coordinate with kitchen staff, and deliver outstanding customer service, demonstrating strong leadership and organizational abilities. Responsibilities include training staff, handling customer inquiries, and upholding health and safety regulations. Proficiency in beverage preparation, along with excellent communication and multitasking skills, is essential. Previous experience in a similar role within the hospitality industry is preferred.

Qualifications

BA/BSc/HND

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