Oversee and execute essential duties related to the role, including managing daily operations, leading cross-functional teams, and ensuring alignment with organizational goals. Develop and implement strategic initiatives to enhance efficiency and productivity, while maintaining high standards of quality and compliance. Collaborate closely with stakeholders to identify opportunities for improvement and drive innovation within the department. Monitor performance metrics to assess progress and implement corrective actions as needed. Foster a positive work environment that encourages teamwork, professional growth, and accountability. Prepare and present reports to senior leadership to provide insights and support data-driven decision-making.
The Digital Transformation Project Manager (PMI) spearheads the execution of key digital initiatives within the Delivery Centre of Excellence, part of World Vision’s Global Technology & Digital Solutions division. This strategic, business-centric project management role guarantees that approved business investments are converted into high-impact, user-focused digital solutions, driving organizational change and adoption while delivering quantifiable business value.
The Digital Transformation Project Manager oversees the complete delivery process—spanning from the establishment of approved intent and verified requirements through development, quality assurance, deployment, and operational readiness—to empower the business in achieving lasting, sustainable results.
This position oversees end-to-end delivery within the Delivery Centre of Excellence, encompassing Business Analysis, Quality Assurance, and Change & Adoption, while collaborating closely with key GTD functions such as Architecture, Cybersecurity, Infrastructure & Operations, and external stakeholders.
Must possess an active RN license, a BSN degree, and at least three years of clinical experience in a relevant healthcare setting. Certification in Basic Life Support (BLS) is mandatory, while Advanced Cardiovascular Life Support (ACLS) and Pediatric Advanced Life Support (PALS) certifications are strongly preferred. Demonstrated proficiency in electronic health record (EHR) systems, strong communication skills, and the ability to work effectively in a fast-paced team environment are essential.
A bachelor’s degree in Business, Information Technology, or a related field is required.
A recognized project management certification, such as PMP or PRINCE2, is required.
Agile or hybrid delivery certifications such as Scrum, Disciplined Agile, Safe, or comparable credentials are advantageous.
A certification in change management, such as PROS CI or an equivalent credential, is highly advantageous.
Overseeing the management and growth of assigned key accounts represents a primary focus, ensuring alignment with strategic objectives and client expectations. This role involves maintaining robust client relationships through proactive communication and timely issue resolution. Additionally, the position requires diligent tracking of account performance metrics to identify opportunities for upselling and cross-selling. Collaborating closely with cross-functional teams, including sales, marketing, and customer support, is essential to deliver cohesive solutions and enhance overall client satisfaction. Furthermore, the role demands a thorough understanding of industry trends and competitive landscapes to provide informed guidance and strategic recommendations to key stakeholders.
Delivering excellence across the entire value chain, this role encompasses the end-to-end process of product or service provision. From initial procurement and production through to final distribution and customer engagement, the position demands a strategic approach to optimizing operational efficiency while ensuring quality and consistency. Responsibilities include overseeing supply chain logistics, coordinating cross-functional teams, and implementing process improvements to enhance productivity and reduce costs. Additionally, the role requires a keen focus on customer satisfaction, regulatory compliance, and data-driven decision-making to drive sustainable growth. Ideal candidates must possess strong analytical skills, leadership capabilities, and a proven track record of managing complex, multi-stage operations.
Oversee the end-to-end delivery of projects within the Delivery Center of Excellence (COE) framework, spanning from intent validation through development, quality assurance, deployment, and operational readiness.
Facilitate the seamless coordination and execution of initiatives spanning Business Analysis, Engineering, Quality Assurance, and Change & Adoption to ensure cohesive delivery.
To establish and uphold the essential project foundations required for seamless adoption and effective value realization.
Foster cohesive delivery by facilitating strong cross-disciplinary collaboration and alignment among teams.
Deliver projects on schedule by overseeing critical dependencies, mitigating potential risks, and making pivotal decisions with precision.
We are currently seeking a dynamic professional to lead our Change & Adoption Enablement initiatives, focusing on driving organizational transformation and ensuring smooth transitions. The ideal candidate will collaborate with cross-functional teams to develop and implement strategies that enhance user adoption, minimize resistance, and maximize the benefits of new processes, technologies, and systems. Responsibilities include analyzing current workflows, identifying adoption barriers, and designing tailored training programs to support end-users. Additionally, the role involves measuring the success of change initiatives through defined KPIs, gathering feedback, and making data-driven adjustments to improve outcomes. Strong communication skills, project management expertise, and a passion for fostering a culture of continuous improvement are essential.
Facilitate and champion business-driven Change & Adoption initiatives to guarantee that delivered solutions are fully prepared for seamless integration and utilization.
Integrate change and adoption initiatives seamlessly into delivery plans, milestones, and timelines to ensure comprehensive alignment and execution.
Support readiness planning encompasses communications, training, and operational transition efforts to ensure seamless execution and alignment with organizational objectives.
Facilitate the implementation of delivery outputs to ensure successful adoption and maintain sustainable ways of working.
Our role focuses on fostering meaningful relationships with key stakeholders and ensuring robust governance frameworks are in place. You will be responsible for identifying and engaging with relevant parties to align their interests with organizational objectives while maintaining transparency and accountability. This position involves developing and implementing governance policies, monitoring compliance, and addressing any issues that may arise to uphold ethical standards and regulatory requirements. Additionally, you will collaborate with leadership teams to integrate governance best practices into strategic decision-making processes, ultimately driving sustainable growth and operational excellence.
Act as the primary liaison among delivery stakeholders to establish and maintain clear roles and expectations.
Convene and oversee governance forums, such as Steering Committees and delivery reviews, to ensure structured oversight and alignment with strategic objectives.
Deliver clear and comprehensive reports regarding project delivery status, potential risks, key dependencies, and necessary trade-offs.
Facilitate well-informed decision-making by providing structured delivery insights.
Responsible for overseeing and executing planning and delivery control activities, this role ensures timely and efficient project execution while maintaining high standards of quality and coordination. Key tasks include monitoring project timelines, managing delivery schedules, and identifying potential risks to mitigate disruptions. The position requires strong analytical skills to assess performance metrics and make data-driven decisions, as well as effective communication to liaise with stakeholders and teams. Candidates must demonstrate proficiency in relevant software tools and methodologies to support streamlined operations and continuous improvement.
Craft and sustain comprehensive integrated delivery plans that encompass scope, key milestones, interdependencies, resource allocation, and future projections.
Monitor advancement and modify schedules as required to uphold delivery obligations consistently.
Ensure strict compliance with Delivery COE governance frameworks and established project standards throughout all initiatives.
Ensure that operational readiness and transition planning are seamlessly integrated into the delivery process.
Ensuring accountability and prudent management of financial resources, the role involves overseeing budgets, tracking expenditures, and maintaining compliance with fiscal policies to safeguard organizational assets and optimize resource allocation. Key responsibilities include analyzing financial data, preparing accurate reports, and providing strategic recommendations to enhance financial health. The position requires strong analytical skills, attention to detail, and proficiency in financial software, along with a thorough understanding of accounting principles and regulatory standards. Candidates must possess a relevant degree in finance, accounting, or a related field, complemented by prior experience in financial management or oversight roles. Effective communication and collaboration with stakeholders are essential to drive informed decision-making and sustainable financial practices.
Oversee project financial management functions such as budget development, financial forecasting, and cost control measures to ensure fiscal accountability and alignment with strategic objectives.
Track financial performance vigilantly and proactively identify variances to safeguard investment value.
Facilitate investment governance and enhance value stewardship to ensure alignment with organizational objectives.
The position involves overseeing the identification, assessment, and mitigation of potential risks and issues to ensure organizational stability and project success. Key responsibilities include monitoring risk factors, analyzing their potential impact, and developing proactive strategies to minimize exposure. Additionally, the role requires maintaining comprehensive records of risk assessments, tracking issue resolution progress, and reporting findings to stakeholders. Strong analytical skills, attention to detail, and the ability to communicate complex risk concepts clearly are essential. Proficiency in risk management tools and methodologies, along with relevant certifications such as PMP or RISC, is preferred.
Proactively identify, assess, and mitigate delivery, operational, and organizational risks to ensure project success.
Facilitate the resolution of complex issues by employing structured analytical methodologies and fostering collaborative decision-making processes.
Proactively identify and mitigate delivery risks to safeguard both adoption and operational readiness.
Duties include liaising with external vendors and strategic partners to ensure seamless collaboration. Responsibilities encompass negotiating contracts, monitoring performance metrics, and resolving any arising issues to maintain productive relationships. This role requires strong communication skills, meticulous attention to detail, and the ability to manage multiple priorities efficiently. Knowledge of procurement processes and experience in vendor management are essential. Proficiency in relevant software tools and a track record of successful partnership development are also required.
Facilitate vendor evaluation and onboarding processes to enhance sourcing activities effectively.
Liaise with vendors to synchronize their contributions with established delivery milestones and expected outcomes.
Ensure vendor deliveries adhere to the established standards and governance frameworks of the Delivery Center of Excellence.
Striving for delivery excellence and fostering a culture of continuous improvement are central to this role. This position demands an unwavering commitment to enhancing operational efficiency, ensuring timely and accurate delivery of products or services. Candidates must demonstrate a proactive approach to identifying and implementing process improvements, alongside a strong problem-solving aptitude. Proficiency in performance metrics analysis and data-driven decision-making is essential, as is the ability to collaborate effectively across teams to drive sustainable enhancements. Experience in project management or quality assurance is highly advantageous, and a results-oriented mindset is critical to achieving operational excellence.
Implement Delivery COE standards, frameworks, and governance protocols to maintain uniform delivery practices across all projects.
Champion the implementation of robust project standards and delivery methodologies across both our internal team and external business stakeholders.
Capture insights from past initiatives and actively contribute to enhancing the organization’s operational effectiveness and delivery capacity.
Facilitate continuous enhancement of Delivery Centre of Excellence methodologies and frameworks to drive operational maturity and excellence.
Seeking a seasoned Project Manager with a proven track record of delivering complex projects on time and within budget. The ideal candidate will possess strong leadership abilities, exceptional organizational skills, and the capacity to manage cross-functional teams effectively. Responsibilities include defining project scope, developing detailed project plans, allocating resources, and ensuring all deliverables meet established quality standards. Additionally, the role demands proficiency in risk management, stakeholder communication, and the ability to adapt to changing priorities. A minimum of five years of project management experience, along with a certification such as PMP or PRINCE2, is required. Familiarity with Agile methodologies and industry-specific tools is highly desirable.
A minimum of five years of professional experience is required, with at least two to three years dedicated to overseeing IT projects or operational workstreams in challenging delivery frameworks.
Demonstrates proven expertise in guiding project execution or cross-functional teams through moderately complex undertakings, ensuring strategic alignment while implementing structured delivery methodologies across stakeholders and operational frameworks.
Exceptional communication abilities are essential, enabling the clear articulation of delivery status, potential risks, and key dependencies to stakeholders across technical and non-technical domains.
Demonstrated success in fostering and sustaining productive partnerships with key stakeholders—such as business partners, delivery teams, and vendors—to cultivate collaborative working relationships.
Proven expertise in organizational change management and adoption strategies, coupled with a track record of effectively facilitating seamless implementation and operational transition.
Proven ability to implement project standards, methodologies, and governance structures, coupled with a capacity for continuous learning and enhancement of delivery processes.
Capable of facilitating delivery throughout the entirety of the project lifecycle, encompassing stages from initiation and planning to execution and readiness for adoption.
Offering extensive experience with diverse enterprise IT ecosystems, encompassing applications, integration solutions, infrastructure, data management, and cloud-based environments.
Demonstrated proficiency in navigating intricate, matrix-based organizational structures while facilitating seamless collaboration among cross-functional teams to ensure cohesive project delivery.
Demonstrates exceptional problem-solving skills through a methodical approach to planning, managing risks, and ensuring robust delivery governance.
Qualifications
BA/BSc/HND
Experience Required
5 years
