Key duties encompass providing strategic direction to enhance operational efficiency, overseeing project execution to ensure alignment with organizational objectives, and collaborating with cross-functional teams to drive innovation and sustainable growth. Additionally, the role involves analyzing performance metrics to identify areas for improvement, managing stakeholder relationships to foster trust and transparency, and ensuring compliance with industry regulations and company policies. The position requires strong leadership skills to guide teams through complex challenges, exceptional communication abilities to articulate vision and expectations clearly, and a results-driven mindset to achieve measurable outcomes. Qualified candidates must possess a minimum of five years of relevant experience, a proven track record of success in a leadership capacity, and proficiency in industry-specific tools and methodologies. A commitment to continuous professional development and a passion for driving positive change within the organization are essential.
Conducts follow-up actions and recovery efforts for assigned accounts to ensure timely resolution of outstanding matters and adherence to payment terms.
We develop and finalize customized repayment plans in collaboration with clients to ensure sustainable debt management. This involves assessing financial circumstances, analyzing income and expenses, and tailoring solutions that align with their ability to pay while adhering to regulatory guidelines. Strong communication skills are required to explain terms clearly, address concerns, and build trust. Proficiency in financial software and attention to detail are essential to document agreements accurately and monitor repayment progress.
Field visits and client engagement are conducted to gather firsthand insights, assess needs, and foster strong relationships, ensuring alignment with organizational objectives and customer expectations.
Providing comprehensive reporting and operational support ensures efficient management of workflows and processes. This role involves maintaining accurate records, analyzing data to identify trends, and delivering actionable insights to enhance performance. Responsibilities include generating detailed reports, monitoring key performance indicators, and assisting teams with data-driven decision-making. Strong analytical skills, proficiency in data management tools, and meticulous attention to detail are essential for success in this position.
Ensures strict compliance with established recovery policies and procedures at all times.
Interested applicants are encouraged to submit their resumes via email to Careers@newarkfrontiers.co.ke.
We seek a detail-oriented Field Collection Agent to conduct on-site visits, ensuring timely and accurate collection of outstanding payments while maintaining professional interactions with clients. The ideal candidate must possess strong communication skills, a valid driver’s license, and the ability to navigate diverse locations efficiently. Responsibilities include documenting collection activities, updating account records, and adhering to company policies and compliance standards. Proficiency in using handheld devices, basic data entry, and familiarity with debt collection regulations are essential. Prior experience in collections or customer service is preferred. The role requires reliability, adherence to deadlines, and a commitment to ethical practices in all interactions.
Qualifications
BA/BSc/HND
