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Home Jobs Nairobi Human Resources and Payroll Operations Specialist

Human Resources and Payroll Operations Specialist

HCS Affiliates Group  · Consulting

Full Time Nairobi
Nairobi
Deadline: 3 June 2026
Posted May 25, 2026

We are in search of an HR & Payroll Coordinator who demonstrates exceptional organizational skills and meticulous attention to detail to deliver thorough support to our clients using an onsite approach.

This position seeks a highly skilled HR specialist with strong technical expertise, capable of excelling in dynamic work settings while adeptly managing both administrative precision and effective written and oral communication. Candidates with a keen numerical aptitude and a talent for polished professional writing will find this opportunity particularly rewarding, as the client values leveraging such competencies.

Execute a wide range of critical duties encompassing approximately 20% of overall responsibilities. This includes overseeing key operational processes, ensuring adherence to established protocols, and maintaining alignment with organizational objectives. Additionally, the role demands consistent monitoring of performance metrics and proactive identification of areas requiring improvement to drive efficiency and effectiveness.

Responsible for overseeing the accurate and timely processing of employee compensation, including salaries, wages, bonuses, and deductions, while ensuring strict compliance with regulatory standards and company policies. Maintains meticulous records of payroll transactions, tax withholdings, and benefit allocations, and resolves any discrepancies promptly. Collaborates with HR and finance teams to streamline payroll operations, verify employee data, and ensure seamless integration with accounting systems. Requires proficiency in payroll software, strong attention to detail, and adherence to confidentiality protocols. Must possess excellent organizational and problem-solving skills to handle complex payroll scenarios efficiently.

Ensuring full compliance and absolute accuracy, this role involves managing the complete monthly payroll processing cycle for diverse client portfolios.

Oversee statutory deductions, ensure accurate tax filings, and administer employee benefits with precision and compliance.

Investigate and correct payroll discrepancies promptly while addressing employee inquiries with professionalism and efficiency.

We are seeking a detail-oriented HR professional to oversee documentation and provide support, dedicating 40% of their role to these responsibilities. The ideal candidate will ensure accurate and timely maintenance of HR records, assist with onboarding and offboarding processes, and collaborate with cross-functional teams to streamline HR operations. Proficiency in HRIS platforms, strong organizational skills, and meticulous attention to detail are essential, along with the ability to handle confidential information with discretion. This role requires a proactive approach to resolving HR-related queries and ensuring compliance with company policies and labor regulations.

Oversee the entire recruitment lifecycle from initial requisition to final onboarding, ensuring alignment with organizational staffing needs and talent acquisition strategies.

Prepare professional HR correspondence such as offer letters, employment contracts, and policy memoranda to ensure clarity and compliance with organizational standards.

Ensure the accuracy and organization of all employee records, both in digital and physical formats.

Collaborate with clients to effectively execute tailored HR policies and procedures that align with their specific requirements and organizational goals.

The position involves a 15% commitment to reporting and analytics, focusing on collecting, analyzing, and interpreting data to drive informed business decisions. Responsibilities include generating detailed reports, identifying trends, and providing actionable insights to stakeholders. Proficiency in data visualization tools, such as Tableau or Power BI, and strong analytical skills are required. Experience with SQL and Excel is essential for querying databases and manipulating data effectively. The role demands meticulous attention to detail, the ability to present findings clearly, and a proactive approach to problem-solving. Collaboration with cross-functional teams ensures data integrity and supports strategic initiatives.

Compile comprehensive monthly HR and payroll reports for managerial assessment and strategic decision-making.

Conduct a detailed examination of data patterns concerning employee turnover, attendance records, and labor expenditure trends.

Dedicated to fostering strong connections with clients, this position represents 15% of the overall role, emphasizing the importance of maintaining and enhancing relationships to ensure client satisfaction and loyalty. Responsibilities include acting as the primary point of contact for clients, addressing inquiries promptly, and providing solutions tailored to their needs. The ideal candidate will possess excellent communication skills, a customer-centric approach, and the ability to manage multiple client interactions effectively. Prior experience in client relations, a deep understanding of client needs, and a commitment to delivering exceptional service are essential.

Deliver comprehensive onsite assistance directly at client facilities.

Serve as a trusted resource for MSME business owners seeking guidance on HR best practices.

Performs various additional responsibilities, comprising up to 10% of the role’s duties, as assigned by management to support operational needs.

Tasks will be assigned on an as-needed basis, with work aligned to your area of expertise and business requirements.

Bachelor’s degree in Computer Science, Engineering, or a related field is required. Additionally, two or more years of experience in software development or related roles is necessary. Proficiency in programming languages such as Java, Python, or C++ is essential. Strong problem-solving abilities and excellent communication skills are also required. Familiarity with software development methodologies and agile practices is preferred.

A minimum of three to five years of hands-on experience in payroll processing is required, with the understanding that internships and brief assignments lasting fewer than nine consecutive months do not contribute to the total years of experience.

Education requirements include a bachelor’s degree in Human Resources, Finance, Business Administration, or a related discipline. Holding a Certified Public Accountant (CPA) IV certification is considered an additional benefit.

Candidates with prior experience in Micro, Small, and Medium Enterprises (MSMEs) will be given strong preference, as this background is highly valued. Applicants currently employed by large corporations, however, will not be eligible for consideration.

Top-tier proficiency in relevant technical or functional areas is essential, along with a proven track record of delivering measurable results in similar roles. Candidates must possess strong analytical abilities, exceptional problem-solving skills, and the capacity to thrive in fast-paced, dynamic environments. Exceptional communication skills—both written and verbal—are required to effectively collaborate with cross-functional teams and stakeholders. A commitment to continuous learning and adaptability to evolving industry trends is imperative. Leadership experience, whether formal or through influence, is highly valued, as is the ability to mentor and guide team members toward shared objectives.

Proficiency in crafting well-structured, succinct reports and formal business communications is essential. Candidates should possess a proven track record of developing PowerPoint presentations, as well as designing and incorporating graphs and tables, which would be considered a valuable asset.

Highly skilled in articulating ideas clearly and fluently, you possess exceptional verbal communication abilities, ensuring effectiveness in delivering official presentations, facilitating interviews, and engaging in professional discussions with colleagues.

An unwavering commitment to precision is essential, particularly in ensuring the accuracy of financial records and adherence to legal requirements.

Proven multitasking expert with a track record of effectively balancing multiple responsibilities while consistently meeting stringent deadlines with ease.

Tech-Savvy: Demonstrates strong proficiency in payroll software systems and advanced capabilities in Microsoft Excel. Candidates are requested to provide details on the specific payroll software with which they are familiar, including the duration of their experience using each system.

Holders of this position must satisfy the following non-negotiable prerequisites:

Please include your current, verifiable salary and benefits information in either your cover letter or the body of your email.

Please provide your anticipated salary range, ensuring it reflects realistic expectations based on industry standards and your qualifications.

The role is offered as a contract position, with yearly renewal contingent on the organization’s and individual’s performance.

Professional candidates meeting the specified criteria are invited to submit their résumés via email to jobshag@hcsaffiliatesgroup.com, with the job title clearly indicated in the subject line.

Qualifications

BA/BSc/HND

Experience Required

3 - 5 years

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