Organizes, prioritizes, and oversees key initiatives to ensure timely and efficient execution, maintaining high standards of accountability throughout each phase. Develops and implements strategic plans, allocates resources effectively, and monitors progress to achieve established objectives. Manages cross-functional teams, fosters collaboration, and resolves conflicts to drive cohesive performance. Ensures compliance with company policies, industry regulations, and quality benchmarks while identifying opportunities for continuous improvement. Reports progress to senior leadership, providing data-driven insights and actionable recommendations to support decision-making.
Monitor transactions, merchant behavior, and ATM operations to detect suspicious or irregular activities, conducting thorough investigations of flagged transactions and promptly addressing identified fraud risks or scams.
Merchant & Third-Party Oversight involves monitoring merchant and third-party agent activities by evaluating transactions, operational workflows, online platforms, products, and services to verify adherence to scheme regulations and applicable legal standards.
Compliance & Risk Mitigation: Conduct ongoing monitoring of merchant screening and payment intelligence alerts, assist in fraud investigations, document and report suspicious activities, and deliver strategic recommendations to minimize fraud, chargebacks, and operational risks—all while upholding strict adherence to regulatory compliance.
Ensure the precision and integrity of data entered into acquisition systems, meticulously maintaining records and reports related to suspicious activities and the results of investigations.
Engage proactively with internal stakeholders and external industry organizations to secure necessary data, offer expert guidance on fraud prevention and dispute resolution, and assist in fulfilling reporting mandates for regulatory and sector-specific bodies.
Candidates must possess a minimum of a bachelor’s degree in a relevant field, along with at least three years of professional experience in a similar role. Proficiency in industry-specific software and tools is essential, as is strong analytical and problem-solving skills. Excellent communication abilities are required to effectively collaborate with teams and stakeholders. Familiarity with regulatory standards and compliance protocols is also necessary. The ideal applicant will demonstrate leadership qualities, adaptability, and a commitment to continuous learning and innovation.
Seeking a candidate with a strong academic background in a relevant field, complemented by at least three years of hands-on experience in a similar role. Proficiency in industry-standard software and tools is essential, along with excellent problem-solving and communication skills. The ideal applicant will demonstrate a track record of delivering results under tight deadlines while maintaining high standards of accuracy and attention to detail. Prior experience in [specific industry or function], if applicable, is highly desirable.
A bachelor’s degree in Finance, Criminology, Business, or a closely aligned discipline is required.
A minimum of two to three years of hands-on experience in fraud monitoring, risk management, or banking operations is required.
Professional rewrite:
Experience in adhering to payment system regulations and implementing anti-money laundering (AML) compliance measures.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
