We are seeking a highly motivated individual to oversee and execute a range of critical tasks. The role involves managing project timelines, coordinating team efforts, and ensuring adherence to company policies. Additionally, the candidate will be responsible for conducting thorough research, analyzing data, and providing actionable insights to support decision-making. Strong organizational and communication skills are essential to collaborate effectively with stakeholders at all levels. The position requires meticulous attention to detail and the ability to prioritize multiple responsibilities in a fast-paced environment.
Monitor transactions, merchant activity, and ATM operations vigilantly to detect suspicious or irregular behaviors, promptly investigate flagged transactions, and mitigate any identified fraud risks or scams.
Oversee merchant and third-party agent activities to ensure adherence to scheme rules and legal requirements by conducting thorough reviews of transactions, business operations, websites, products, and services.
Monitor regulatory adherence and mitigate risks by overseeing merchant screening processes and evaluating payment intelligence alerts, conducting thorough fraud investigations, documenting and escalating suspicious activities, and formulating strategic recommendations to minimize fraudulent transactions, chargebacks, and operational vulnerabilities while maintaining strict compliance with applicable laws and regulations.
You will oversee the integrity and accuracy of data collected in acquisition systems, meticulously maintaining comprehensive records and reports of suspicious activities alongside investigation results.
Collaborate with internal stakeholders and external industry organizations to gather essential data, deliver expert advice on fraud detection and chargeback processes, and assist in fulfilling regulatory and industry reporting requirements.
Requirements
Qualifications and experience include a Bachelor’s degree in a relevant field, such as Computer Science, Engineering, or Business Administration, and a minimum of five years of progressive experience in project management, preferably within the technology or software development sectors. Strong leadership abilities and excellent communication skills are essential to effectively collaborate with cross-functional teams and stakeholders. Familiarity with industry-standard project management methodologies, such as Agile or Scrum, is required, along with proficiency in tools like JIRA, Trello, or Asana. Prior experience in leading remote teams and managing international projects is highly advantageous.
A bachelor’s degree in Finance, Criminology, Business, or a closely aligned field is required.
Seeking candidates with a minimum of two to three years of direct experience in fraud monitoring, risk management, or banking operations.
Proven understanding of payment system regulatory frameworks and stringent anti-money laundering (AML) compliance standards.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years