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Home Jobs Nairobi Account Supervisor – Branded Products

Account Supervisor – Branded Products

Artcaffe Coffee and Bakery  · Food Services

Full Time Nairobi
Nairobi
Deadline: 29 May 2026
Posted May 24, 2026

We are currently seeking a highly skilled professional to fill the position with ACBLRM-052026. This role requires a Bachelor’s degree in a relevant field, along with a minimum of five years of hands-on experience in the industry. The ideal candidate will possess strong analytical skills, exceptional problem-solving abilities, and proficiency in industry-specific tools and software. Key responsibilities include developing strategic plans, managing cross-functional teams, and ensuring compliance with regulatory standards. Additionally, the candidate must demonstrate excellent communication skills, leadership qualities, and the capacity to drive operational efficiency. This position offers an opportunity to contribute to critical projects while fostering innovation and growth within the organization.

Oversee and execute a range of critical duties, including managing day-to-day operations and ensuring alignment with organizational objectives. Develop and implement strategic initiatives to enhance efficiency, productivity, and overall performance. Collaborate with cross-functional teams to foster innovation and drive continuous improvement across departments. Monitor key performance indicators to assess progress and identify areas for optimization. Prepare detailed reports and presentations to communicate findings and recommendations to senior leadership. Maintain compliance with industry regulations and internal policies while mitigating risks. Provide mentorship and guidance to team members to support professional growth and development. Foster a culture of accountability, collaboration, and excellence within the team.

Direct oversight and guidance of a service team are essential to foster excellence, including the development of staff members, strategic scheduling, and performance evaluations.

Responsible for managing the day-to-day activities of the restaurant, ensuring uninterrupted service and consistently meeting Artcaffé’s stringent quality benchmarks.

Create a friendly and inviting environment by actively interacting with guests and addressing their concerns with professionalism.

Work collaboratively with the kitchen and management teams to maintain seamless coordination and deliver outstanding dining experiences for guests.

Support inventory management, stock control, and procurement activities to enhance operational efficiency.

Maintain adherence to all health, safety, and hygiene standards without exception.

Assist the Restaurant Manager in executing initiatives aimed at boosting revenue and elevating guest experiences.

Bachelor’s degree in Computer Science, Engineering, or a related field is required. Candidates must possess at least three years of experience in software development, with proficiency in programming languages such as Java, Python, or C++. Strong problem-solving skills and the ability to work collaboratively in a team environment are essential. Familiarity with cloud platforms like AWS or Azure is a plus. Excellent communication skills and a passion for continuous learning are also highly desirable.

A diploma or degree in Hospitality Management or a closely related discipline is highly desirable.

Requires a minimum of 3 to 5 years of leadership experience in a restaurant, café, or hotel setting.

Proven ability to lead, inspire, and cultivate a high-performing, diverse team through motivation and professional growth initiatives.

Proficient in effectively conveying ideas and resolving challenges with strong interpersonal and analytical skills.

Proficiency in POS/ERP systems, particularly Micros, is considered advantageous.

Must demonstrate adaptability to work various shifts, encompassing weekends and holidays.

Submit your application through the designated method outlined for submissions.

Submit your resume and a cover letter via email to hr@artcaffe.co.ke, ensuring the subject line includes “ACBLAAS-0526.” Ensure your application is submitted before the deadline of May 29, 2026.

Qualifications

BA/BSc/HND , Diploma

Experience Required

3 - 5 years

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