Greet and accommodate guests with a warm, courteous, and professional demeanor.
Present menus to patrons, elaborating on available dishes, daily specials, and ongoing promotional offerings to enhance their dining experience.
Record customer orders for food and beverages with precision and attention to detail.
Address all customer inquiries and grievances in a timely and professional manner to ensure satisfaction and maintain positive relationships.
Deliver food and beverages promptly while maintaining adherence to established service guidelines.
Verify that orders are delivered accurately and punctually.
Observe guests throughout their dining experience to confirm their satisfaction and promptly address any concerns that may arise.
Tables must be cleared promptly and reset meticulously to accommodate incoming patrons.
Craft and present a variety of cocktails, mocktails, and beverages to guests with precision and flair.
Develop original beverage formulations and seasonal cocktail offerings to captivate clientele.
Drinks must be meticulously crafted in strict adherence to established recipes and quality benchmarks.
Qualified applicants are encouraged to submit their CVs via email to recruitment@excelon.co.ke, with the position title clearly indicated in the subject line.
Qualifications
Diploma
Experience Required
2 - 3 years
