We are seeking a highly motivated professional to fill the role of ACBLRM-052026, requiring a minimum of five years of relevant experience in the field. The ideal candidate will possess strong analytical skills, exceptional attention to detail, and the ability to work both independently and collaboratively within a team environment. Responsibilities include conducting in-depth research, preparing comprehensive reports, and ensuring adherence to regulatory compliance standards. Proficiency in industry-specific software and tools is essential, along with excellent communication and problem-solving capabilities. This position demands adaptability to evolving challenges and a commitment to maintaining high performance standards.
Oversee a comprehensive range of critical duties encompassing the planning, execution, and monitoring of key operational functions to ensure alignment with organizational objectives. Develop and implement strategic initiatives to enhance productivity, efficiency, and overall performance while maintaining rigorous adherence to established policies, procedures, and industry standards. Collaborate cross-functionally with diverse teams to foster innovation, resolve complex challenges, and drive continuous improvement across all assigned domains. Monitor progress through detailed reporting, data analysis, and key performance indicators to identify trends, mitigate risks, and optimize resource allocation. Ensure compliance with legal and regulatory requirements while upholding the highest standards of professionalism, integrity, and accountability in all actions.
Oversee and guide a team of service staff, focusing on delivering exceptional training, optimizing scheduling, and maintaining high performance standards.
Manage daily restaurant operations to ensure flawless service and consistently uphold Arcade’s elevated standards.
Create a hospitable and inviting environment by actively interacting with guests and addressing their concerns with professionalism.
Partner with the culinary and leadership teams to facilitate seamless operations and deliver outstanding guest experiences.
Support inventory management, stock control, and procurement processes to enhance operational efficiency.
To uphold and enforce rigorous adherence to health, safety, and hygiene standards.
Collaborate with the Restaurant Manager to execute initiatives aimed at boosting sales performance and elevating overall guest satisfaction levels.
Qualifications include a Bachelor’s degree in Computer Science, Information Technology, or a related field, supplemented by at least three years of hands-on experience in software development. Proficiency in programming languages such as Python, Java, or C++ is essential, along with a strong grasp of algorithms and data structures. Familiarity with version control systems like Git and experience with Agile/Scrum methodologies are also required. Excellent problem-solving abilities, attention to detail, and the capacity to work both independently and collaboratively in a team environment are critical. Prior involvement in full-stack development or cloud computing projects is highly desirable.
A diploma or degree in Hospitality Management or an equivalent discipline is preferred.
Seeking candidates with a minimum of three to five years of leadership experience in a restaurant, café, or hotel setting.
Seasoned leadership experience is essential, with a proven ability to inspire and cultivate a high-performing, diverse team.
Demonstrates exceptional proficiency in communication and adept problem-solving skills.
Proficiency in point-of-sale (POS) and enterprise resource planning (ERP) systems, particularly Micros, is considered advantageous.
Demonstrated ability to adapt to varied scheduling needs, including weekends and holidays, is essential.
We kindly request that you utilize the specified application method to submit your materials for consideration. When applying, ensure you adhere to the outlined procedure to facilitate a smooth and efficient review process.
Submit your resume and a cover letter via email to hr@artcaffe.co.ke, ensuring the subject line reads “ACBLAAS-0526.” Kindly note that the application deadline is May 29, 2026.
Qualifications
BA/BSc/HND , Diploma
Experience Required
3 - 5 years
