Oversee and execute core tasks essential to the role, ensuring alignment with organizational objectives. Conduct regular assessments and deliverables to uphold performance standards and drive productivity. Collaborate cross-functionally with teams to streamline workflows and enhance operational efficiency. Maintain meticulous documentation and reporting to support data-driven decision-making. Address challenges proactively, implementing strategic solutions to mitigate risks and optimize outcomes. Foster a culture of accountability, professionalism, and continuous improvement across all responsibilities.
Patient registration, invoicing, and payment processing are integral components of this role. The position entails accurately documenting patient details, generating invoices for services rendered, and managing financial transactions. Additionally, the candidate must ensure compliance with billing regulations and maintain meticulous records of all financial interactions. Proficiency in relevant software systems and strong attention to detail are essential for success in this position.
Ensure precise patient registration, billing, and appointment scheduling within the HIS by verifying all patient information, processing payments accurately, and applying the correct ICD-11 coding standards.
Maintains the integrity, accuracy, and accessibility of all organizational records and data through systematic organization, secure storage, and compliance with applicable regulations. Ensures data reliability by implementing robust validation processes and conducting regular audits to detect discrepancies or inconsistencies. Collaborates with cross-functional teams to establish standardized procedures for record-keeping, retention, and retrieval, while providing guidance on best practices for data management. Monitors information systems for performance, security, and compliance, addressing any issues promptly to mitigate risks. Additionally, stays current with evolving legal and industry standards to ensure alignment with data governance policies and regulatory requirements.
Maintain meticulous and up-to-date patient records, both manual and electronic, while ensuring all required reports are prepared accurately. Additionally, oversee the management of statutory documentation—such as birth and death notifications—in strict adherence to established policies and legal obligations.
The position involves delivering high-quality support to patients while ensuring adherence to compliance standards. Responsibilities include assisting patients with inquiries, coordinating care plans, and maintaining accurate documentation to meet regulatory requirements. The role requires a thorough understanding of healthcare policies, strong attention to detail, and the ability to communicate clearly with both patients and healthcare providers. Additionally, the individual must stay updated on evolving compliance regulations and implement best practices to safeguard patient rights and organizational integrity.
Deliver expert front-office assistance to patients while maintaining strict confidentiality of medical records, facilitate staff education on systems and procedures, and participate in audits, data verification, and other compliance-related initiatives.
A Bachelor’s degree in a relevant field and a minimum of five years of professional experience in a comparable role are required for this position. Proficiency in industry-standard software and tools is essential, along with strong analytical and problem-solving abilities. Candidates should demonstrate excellent communication and organizational skills, with the capability to manage multiple projects simultaneously. Prior leadership or supervisory experience is highly desirable, as is familiarity with current trends and best practices in the field.
Earned a Certificate in Health Records and Information Technology from an accredited institution.
A minimum of two years of hands-on experience in a high-volume healthcare environment is required.
Submit your application through the designated method outlined for submissions.
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
2 years