Job Objective: To deliver exceptional administrative support by streamlining office operations, managing communications, and ensuring seamless coordination across departments to enhance overall productivity and efficiency. This role involves maintaining meticulous records, coordinating meetings, and serving as the primary liaison for internal and external stakeholders to foster smooth workflow and organizational success.
The incumbent will oversee the comprehensive management of payroll and associated processes from initiation to completion, guaranteeing the precise and timely disbursement of salaries and related payments while adhering strictly to internal policies, legal obligations, and regulatory mandates.
The position involves managing and supervising employee benefits programs, such as healthcare coverage, retirement plans, and additional staff initiatives, while also offering operational assistance throughout the yearly compensation review process.
This role is pivotal in ensuring the integrity of payroll accuracy, enhancing internal controls, facilitating audit processes, and providing precise payroll, benefits, and reward data to inform strategic decisions. Additionally, it fosters employee comprehension of payroll and benefits processes through concise, well-organized communication.
Oversee and execute critical duties encompassing operational oversight, strategic planning, and cross-functional collaboration to drive organizational success. Ensure adherence to established policies, procedures, and regulatory standards while fostering a culture of accountability and continuous improvement. Lead initiatives that enhance efficiency, optimize resource allocation, and mitigate risks across departmental functions. Monitor performance metrics, analyze trends, and implement data-driven solutions to achieve key business objectives. Serve as a liaison between senior leadership and operational teams to align goals, streamline communication, and facilitate seamless workflow execution. Develop and mentor team members to cultivate talent, enhance productivity, and uphold high-performance standards within the organization.
Our role encompasses meticulous oversight of payroll operations, ensuring accurate and timely processing of employee compensation, deductions, and tax withholdings. This position demands a keen eye for detail to maintain compliance with regulatory standards and organizational policies, while also safeguarding data integrity and confidentiality. Additionally, the role involves reconciling payroll discrepancies, generating insightful reports, and collaborating with cross-functional teams to streamline payroll-related processes and enhance operational efficiency.
Oversee the complete in-house monthly payroll process to guarantee precise and punctual salary disbursement.
Responsibilities include scrutinizing, verifying, and integrating payroll inputs such as onboarding records, resignations, internal transfers, advancements, salary adjustments, allowances, deductions, unpaid absences, and all other relevant payroll transactions.
Verify that all payroll modifications are accompanied by valid approvals and supporting documentation prior to final processing.
Verify payroll outputs to ensure they are accurate, complete, and consistent with approved inputs prior to final authorization.
Ensure timely processing of all payroll-related disbursements, encompassing salaries, allowances, reimbursements, advances, and other authorized employee payments, in accordance with established deadlines.
Investigate discrepancies, irregularities, and inconsistencies within payroll data, and resolve them promptly to meet processing deadlines.
Ensuring meticulous adherence to payroll compliance standards, conducting thorough reconciliations, and delivering accurate reporting are central responsibilities of this role.
Accurately compute, deduct, reconcile, and remit all statutory obligations—such as PAYE, NSF, SHIP, Housing Levy, pension contributions, and any other relevant deductions—in a timely and precise manner.
Prepare payroll reconciliations, journals, schedules, and supporting reports, and conduct thorough reviews before submitting them to Finance and other stakeholders to ensure accuracy and compliance.
To ensure accuracy, review and align payroll outputs with approved changes, statutory schedules, and general ledger obligations, then thoroughly analyze any discrepancies that may arise.
Maintain payroll records, reports, and associated documentation in a thorough, error-free, and audit-compliant state at all times.
Stay abreast of evolving payroll, tax, and employment legislation to guarantee prompt integration of necessary modifications.
Benefits administration and oversight responsibilities include managing and ensuring the proper functioning of employee benefits programs. This involves overseeing benefit enrollment, addressing employee inquiries, and maintaining accurate records to ensure compliance with relevant regulations. Additionally, the role requires collaborating with HR teams and external providers to optimize benefits packages and enhance employee satisfaction. Strong attention to detail and a commitment to confidentiality are essential for success in this position.
Support the management and governance of employee benefits programs, which encompass medical coverage, pension plans, group life insurance, and other authorized staff benefit initiatives.
Collaborate effectively with internal stakeholders and external service providers to guarantee eligible employees are enrolled, updated, or removed from benefit programs promptly and accurately.
Offer expert counsel to employees regarding benefits processes, such as pension enrollment and exit procedures, and collaborate with scheme administrators or providers as needed.
Examine benefit-related deductions and employer contributions to verify their accuracy and ensure they are processed by payroll in a timely manner.
Facilitate the annual renewal process, ensure provider updates are completed, manage employee communications, and produce benefit-related reports as needed.
Reward Cycle Operational Support involves overseeing the seamless execution of reward programs, ensuring alignment with organizational policies and compliance standards. This role requires meticulous attention to detail to manage cycle timelines, validate participant eligibility, and process reward disbursements accurately. Candidates must demonstrate proficiency in data analysis, possess strong problem-solving skills, and exhibit the ability to collaborate effectively with cross-functional teams. Additionally, the position demands adherence to strict deadlines, a commitment to maintaining confidentiality, and a proactive approach to identifying process improvements.
Support the annual salary review and bonus processes by preparing data, configuring systems, validating employee information, and generating reports.
Compile comprehensive reports, schedules, and analytical insights essential for guiding reward-related decision-making processes and ensuring successful implementation.
Ensure that approved adjustments are precisely reflected in payroll by validating reward-cycle outputs.
Maintain meticulous documentation of all reward-cycle modifications, approvals, implementation logs, appeals, and exceptions to ensure comprehensive and precise record-keeping.
Systems, Data Integrity, and Continuous Improvement: You will oversee the integrity, accuracy, and reliability of critical data systems while driving initiatives to enhance operational efficiency. Your responsibilities include implementing robust controls to safeguard data quality, identifying trends and inefficiencies, and championing improvements that align with organizational goals. Proficiency in data governance frameworks, compliance standards, and continuous improvement methodologies is required, along with strong analytical and problem-solving skills to mitigate risks and optimize performance.
Ensure the accuracy and consistency of payroll and benefits data across all pertinent HR and payroll systems.
Accurately update the payroll system parameters to reflect approved modifications in statutory rates, deductions, benefit regulations, and employee information.
Analyze process gaps, system inefficiencies, and control weaknesses, then propose actionable enhancements to optimize operations.
Assist in the execution and validation of payroll system updates, enhancements, and procedural modifications to ensure seamless integration and functionality.
Proactively overseeing relationships with stakeholders, vendors, and service providers is essential to ensure seamless collaboration and operational efficiency. This role involves managing contracts, negotiating terms, and monitoring performance to align with organizational objectives. Responsibilities include maintaining strong communication channels, resolving escalations, and fostering long-term partnerships to drive mutual value. A proactive approach to vendor risk assessment and compliance is critical to mitigating potential disruptions and ensuring adherence to regulatory standards.
Collaborate effectively with HR, Finance, and other key internal stakeholders to facilitate the smooth and efficient administration of payroll and benefits processes.
Serve as the primary liaison for payroll and benefits inquiries, ensuring critical matters are escalated without delay when warranted.
Collaborate with pension administrators, healthcare providers, insurers, and external stakeholders to guarantee prompt and precise service execution.
Deliver precise and prompt information to employees regarding payroll details, statutory deductions, and benefits procedures to foster clarity, minimize inquiries, and elevate their overall experience.
Facilitate employee comprehension of compensation, payroll, and benefits through well-organized communication strategies, comprehensive FAQs, and informative guidance resources.
Oversee financial stewardship, ensuring accurate management and allocation of resources in alignment with organizational objectives.
Oversee monthly payroll processing to ensure accuracy, completeness, and compliance, managing salary disbursements, statutory deductions, tax remittances, and benefit-related withholdings, while maintaining precise payroll journals and conducting thorough reconciliations.
This position ensures the integrity of critical employee payment processes while mitigating financial, compliance, and reputational risks associated with payroll inaccuracies, delays, or control deficiencies.
Academic Qualifications:
Applicants must possess a relevant bachelor’s degree in a related field, such as education, psychology, or social sciences. A master’s degree or higher is preferred, particularly for advanced roles. Additionally, candidates should hold certifications or credentials specific to the position, if applicable. Professional experience in an academic or research setting is often required, with a demonstrated focus on areas pertinent to the role. Some positions may necessitate specialized training or ongoing professional development to maintain current knowledge and skills.
A bachelor’s degree in human resources, finance, accounting, or a closely related discipline is required.
Professional Qualifications / Membership to professional bodies / Publication:
Candidates must hold relevant professional certifications or credentials from recognized organizations within their field. Active membership in pertinent professional associations is also required, demonstrating ongoing engagement with industry standards and best practices. Additionally, applicants should showcase a record of scholarly or industry contributions, including published articles, research papers, or other forms of professional writing that highlight expertise and thought leadership.
A qualification in HR, payroll, taxation, finance, or reward-related certifications would be highly advantageous.
Minimum of 3 years of relevant professional experience is required for consideration.
A minimum of four to six years of professional experience in payroll administration, payroll operations, compensation and benefits management, or a related HR operations capacity is required.
Proven expertise in overseeing complete payroll operations, handling statutory deductions and remittances, conducting reconciliations, generating payroll reports, and ensuring the security of confidential employee information within a tightly controlled framework.
Proficiency in benefits administration and annual reward-cycle implementation is highly desirable.
We seek candidates with a strong proficiency in relevant technical skills, including programming languages, frameworks, and tools specific to the role. The ideal applicant will demonstrate expertise in problem-solving, analytical thinking, and collaboration within cross-functional teams. Excellent communication skills, both written and verbal, are essential for success in this position. Additionally, the ability to adapt to evolving technologies and methodologies is highly valued.
Experienced in payroll processing with a keen focus on controls and accuracy.
Demonstrates exceptional precision and meticulousness in all tasks undertaken, ensuring consistently accurate outcomes and adherence to established standards.
Profound expertise in statutory payroll regulations and adherence to employment compliance standards is essential.
Strong analytical skills with a proven ability to perform reconciliations and deliver accurate reporting.
Demonstrated capacity for strategic planning, task prioritization, and consistent delivery within rigid time constraints.
Maintaining strict confidentiality, exercising sound judgment, and upholding high ethical standards are essential requirements for this role.
Demonstrates strong analytical skills to identify root causes, resolve exceptions efficiently, and drive ongoing enhancements to optimize processes and outcomes.
Systems aptitude combined with exceptional stakeholder management capabilities.
Exceptional proficiency in both verbal and written communication is required.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
4 - 6 years
