Do you aspire to cultivate world-class expertise, advance your career within a dynamic environment, and contribute to a cohesive, high-performing team? Consider joining Inch cape Africa, a key component of Inch cape’s expansive global network. In this role, you will be instrumental in scaling a transformative global enterprise, collaborating with industry-leading automotive brands, and ensuring exceptional customer experiences.
Our Kenya-based business is currently seeking a Parts Field Sales Advisor to enhance our team in Nairobi, where this role will report directly to the After Sales Manager.
In this position you will
Fosters strong, collaborative working relationships with colleagues by maintaining transparent and effective communication.
Support Service Technicians by identifying and determining the necessary parts for service tasks.
Cultivates and sustains constructive partnerships with both vendors and team members.
Notifies customers promptly upon the arrival of special order parts.
The Technician receives the required parts promptly, minimizing any delay; pre-picking parts is implemented as needed, particularly for recall services or scheduled maintenance appointments.
Leverage retailing methodologies to effectively merchandise and sell parts and accessories, ensuring optimal presentation and customer engagement.
Collaborates with the Service, Sales, and Body Shop departments, among others, to facilitate the fulfillment of parts requests.
Evaluates and facilitates initiatives aimed at enhancing methodologies and operational processes within the Parts Department.
Utilize parts resources, including catalogues, to gather comprehensive data on inventory levels for parts and accessories.
Ensures precise management of parts inventory to enhance operational efficiency and prevent customer delivery delays.
Leverages available inventory allowances to optimize stock levels, thereby reducing excess and obsolete items to the lowest possible amount.
Maintains an organized filing system to manage all documentation related to repair orders, special orders, and back orders.
You will handle incoming customer inquiries regarding parts and follow up to facilitate sales.
Ensuring timely placement and meticulous follow-up on special orders to drive sales growth.
When interacting with customers, you will proactively recommend and present additional parts that complement their needs, enhancing their overall experience and increasing sales opportunities.
Engaging in all promotional activities initiated by the company is a key responsibility of this role.
About You
To excel in this position, candidates must possess the following qualifications.
A bachelor’s degree in a business-related field is the minimum educational requirement for this position.
With a proven track record in parts sales spanning two years, you bring a strong foundation of experience and a history of notable achievements in this field.
Customer service training would provide a valuable additional skill set for this role.
Demonstrates a steadfast commitment to understanding and meeting customer needs with exceptional dedication and responsiveness.
Holding a valid driver’s license is a fundamental requirement for this position, ensuring the ability to operate company vehicles safely and in accordance with legal standards.
A strong emphasis on precision and meticulousness is crucial.
Demonstrated capability to adhere to strict deadlines while maintaining efficiency and productivity in both independent and collaborative work environments.
We offer you
At Inch cape, we’re actively redefining mobility’s future, and we encourage you to contribute to this transformation alongside us. You’ll become part of a supportive culture that prioritizes wellbeing, personal development, and diversity. By delivering meaningful work, fostering continuous learning, and offering both global and local recognition, we cultivate an environment where individuals thrive and achieve their career objectives.
Enjoy a robust compensation and benefits package, which includes:
Attractive compensation packages are provided, ensuring our team members are rewarded competitively for their contributions and expertise.
We are currently seeking a dedicated professional to oversee the Group Life & Medical plan, ensuring its efficiency and alignment with organizational objectives. The ideal candidate will possess a minimum of five years of relevant experience in benefits administration or a closely related field, along with a strong understanding of compliance requirements for group insurance programs. Responsibilities will include managing plan documentation, coordinating with insurance providers, and addressing employee inquiries regarding coverage options. Additionally, the role demands proficiency in data analysis to assess plan performance and recommend enhancements. Excellent communication skills and the ability to collaborate across departments are essential for success in this position.
We are currently seeking a qualified professional to manage and oversee pension and provident fund plans, ensuring compliance with regulatory standards and alignment with organizational objectives. The ideal candidate will possess in-depth knowledge of retirement benefit schemes, strong analytical skills, and proficiency in financial planning and investment management. Responsibilities include evaluating fund performance, conducting risk assessments, providing strategic recommendations to stakeholders, and maintaining accurate records. Applicants must demonstrate experience in pension fund administration, actuarial analysis, and adherence to legal requirements. Excellent communication and organizational abilities are essential for collaborating with cross-functional teams and ensuring transparent reporting.
We offer a flexible compensation structure that includes a performance-based variable pay component, designed to reward exceptional contributions and align with organizational success. This package is structured to provide competitive financial incentives, reflecting individual and team achievements while supporting overall business objectives. Eligibility and payouts are determined by predefined performance metrics, ensuring transparency and merit-based rewards.
In a fast-paced and team-oriented setting, you will experience a dynamic and collaborative work environment that fosters innovation and growth.
We offer ongoing opportunities for professional growth and skill enhancement.
Qualifications
BA/BSc/HND
Experience Required
2 years
