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Home Jobs Nairobi Senior Director of Regional Operations

Senior Director of Regional Operations

M-KOPA Solar  · Engineering / Technical

Full Time Nairobi
Nairobi
Deadline: 15 September 2026
Posted June 17, 2026

Job Purpose

The Regional Manager leads and directs regional field sales operations to drive business expansion, enhance sales performance, and uphold operational excellence. This position manages a multi-tiered sales framework, guaranteeing the successful implementation of sales strategies, strategic territory oversight, team skill enhancement, and strict compliance with operational and regulatory requirements.

This role is instrumental in enhancing productivity, elevating customer quality outcomes, and fostering a high-performing sales culture throughout the designated region.

Oversee and execute a comprehensive range of duties to ensure operational success, including strategic planning, project management, and team leadership. Collaborate with cross-functional departments to align goals, optimize workflows, and drive continuous improvement initiatives. Monitor performance metrics, analyze data trends, and implement corrective actions to enhance efficiency and productivity. Develop and maintain stakeholder relationships to foster partnerships, secure buy-in, and enhance organizational reputation. Prepare detailed reports, presentations, and financial forecasts to support decision-making and ensure compliance with policies and regulations.

Dynamic leadership in sales and adept team management are essential for driving revenue growth and fostering a high-performing organization. This role demands strategic vision to guide teams toward exceeding targets, coupled with strong interpersonal skills to inspire collaboration and accountability. Candidates must demonstrate a track record of building and coaching high-functioning sales teams while developing scalable processes that enhance productivity. Proficiency in performance metrics, sales methodologies, and talent development is critical, as is the ability to adapt leadership styles to meet evolving business objectives.

Direct, mentor, and cultivate a top-performing regional field sales team to meet and exceed established business goals.

Foster a culture characterized by accountability, performance management, and ongoing enhancement throughout the region.

Assist in the recruitment, onboarding, and enhancement of skills within field sales teams to bolster their performance and capabilities.

Perform periodic performance evaluations, on-site assessments, and individualized coaching sessions to enhance overall team productivity and cohesion.

Cultivate a high level of employee engagement and sustain robust team morale across all regions.

Regional Sales Performance Management involves overseeing and optimizing sales performance across designated geographic areas to drive revenue growth and meet targets. This role requires analyzing sales data, identifying trends, and developing strategic initiatives to enhance team productivity and customer engagement. Responsibilities include coaching sales teams, setting performance benchmarks, and collaborating with cross-functional departments to align sales strategies with broader business objectives. Candidates should possess strong analytical skills, leadership experience, and a proven track record in sales management, along with proficiency in CRM tools and data-driven decision-making.

Achieve regional sales targets by implementing structured performance tracking and maintaining execution discipline.

Track critical sales performance metrics and execute corrective measures to address any identified performance deficiencies.

Implement sales strategies and commercial operations in accordance with established business goals.

Conduct comprehensive evaluations of sales trends and customer insights to enhance productivity and expand market presence.

Oversee effective pipeline management and maintain consistent sales execution throughout the designated region.

Drives operational excellence and ensures strict adherence to compliance standards through meticulous oversight and strategic implementation of best practices.

Ensure field sales teams receive comprehensive training and adhere strictly to DAKOTA’s sales processes, onboarding standards, and company policies.

Uphold stringent operational discipline, ensure superior customer onboarding quality, and strictly adhere to established processes.

Monitor key performance indicators related to sales quality and develop strategic interventions aimed at enhancing portfolio performance and improving customer outcomes.

Assist in executing audit, compliance, and risk mitigation strategies across the designated region to ensure adherence to regulatory standards and organizational policies.

Responsible for overseeing and optimizing the distribution network and sales channels within assigned regions, ensuring alignment with company objectives and market demands. Develops and implements strategic plans to enhance market penetration and maximize revenue potential. Collaborates with cross-functional teams to identify growth opportunities and address channel-related challenges. Monitors performance metrics, evaluates channel effectiveness, and adjusts strategies as needed to drive efficiency and profitability. Maintains strong relationships with key stakeholders, including distributors, resellers, and partners, to foster collaboration and mutual success.

Develop and implement strategic plans for regional territory management to maximize market coverage and reach within designated areas.

Facilitate streamlined sales channel operations and oversee the management of distribution within the designated region.

Track field performance and optimize resource distribution to enhance sales potential.

Explore potential avenues for expansion and propose strategic initiatives to enhance market growth.

We are seeking a Reporting & Business Insights professional to analyze data, generate actionable insights, and support strategic decision-making across the organization. The ideal candidate will have proficiency in data visualization tools, such as Power BI or Tableau, alongside strong SQL skills for querying and manipulating large datasets. Experience with statistical analysis, predictive modeling, or machine learning is a plus. Responsibilities include designing and maintaining dynamic reports, identifying trends, and translating complex data into clear, concise business recommendations. The role requires collaboration with cross-functional teams to ensure data-driven solutions align with organizational goals. Proficiency in Excel, including advanced functions and pivot tables, is essential.

Compile and present precise daily, weekly, and monthly sales performance reports to stakeholders.

Analyze operational and sales data to derive practical insights and strategic recommendations.

Monitor regional performance trends, identify risks, and uncover opportunities for improvement.

Work collaboratively with stakeholders across various functions to facilitate data-driven decision-making that aligns with business objectives.

Individuals in this role are entrusted with making critical judgments and exercising authoritative oversight to ensure optimal outcomes, drawing on their expertise and analytical prowess to navigate complex scenarios and drive informed decisions that align with organizational goals.

Decisions

Develop and oversee the implementation of regional sales execution plans while allocating resources within the established frameworks and guidelines.

Develop and execute performance management initiatives and coaching strategies tailored specifically for field-based teams.

Establish and endorse regional operational priorities while overseeing the execution of territory-specific activities.

Recommendations

Devise and implement strategic plans for staffing needs, territory realignment, and initiatives aimed at driving sales growth.

Develop and recommend performance enhancement strategies, as well as decisions regarding promotions and disciplinary measures.

Recommend strategic guidance on potential market expansion initiatives and enhancements to sales methodologies.

Seeking a highly motivated individual with a Bachelor’s degree in Business Administration, Finance, or a related field, complemented by at least 3 years of progressive experience in financial analysis, budgeting, or accounting. Proficiency in Microsoft Excel and ERP systems is essential, along with strong analytical and problem-solving skills. The ideal candidate will demonstrate exceptional attention to detail, effective communication abilities, and the capacity to work collaboratively in a fast-paced environment. Prior experience in a leadership or supervisory role is highly desirable.

Seeking a qualified applicant with a minimum of a bachelor’s degree in a relevant field to support educational initiatives. The ideal candidate will have prior experience in curriculum development, instructional design, or a closely related area, demonstrating a commitment to fostering effective learning environments. Responsibilities include collaborating with educators to enhance teaching methods, evaluating educational materials for relevance and effectiveness, and contributing to the design of innovative learning experiences. Strong communication skills and a passion for education are essential, along with the ability to adapt to diverse learning needs and implement evidence-based strategies.

A bachelor’s degree or diploma in Business, Sales, Marketing, or a related discipline is required.

Accumulated experience in a relevant professional field with a proven track record of success is required. Candidates should bring a minimum of [X] years of experience in [specific industry, role, or skill set], along with demonstrable expertise in [key competency or area of focus]. The ideal candidate will have prior exposure to [specific tasks, tools, or environments], ensuring the ability to adapt and excel in [relevant context or industry challenges]. Strong problem-solving skills and the capacity to contribute effectively within a collaborative or fast-paced setting are essential.

A minimum of seven years of hands-on experience in field sales management or commercial operations is required.

Preferred candidates will have prior experience in financial services, FMCG, telecommunications, fintech, or consumer electronics sectors.

Demonstrated success in overseeing expansive, geographically dispersed field sales organizations.

Demonstrates proficiency in a range of technical and interpersonal capabilities, including strong analytical thinking, effective communication, and collaborative teamwork. Exhibits adaptability in dynamic environments and a commitment to continuous learning and professional development. Familiar with industry-standard tools, methodologies, and best practices to enhance productivity and deliver measurable results. Possesses problem-solving acumen and the ability to prioritize tasks efficiently in fast-paced settings. Maintains a results-driven mindset while upholding ethical standards and fostering a positive work culture.

Exceptional leadership and people management skills honed through extensive experience in guiding high-performing teams to success.

Proficient in analyzing data and deriving meaningful insights, with expertise in sales reporting and dashboard administration.

Skilled in fostering strong relationships with stakeholders and facilitating seamless cross-functional communication.

Proficient in designing and implementing sales incentive programs and performance management frameworks.

Demonstrates exceptional proficiency in developing and implementing operational strategies with precision and effectiveness.

Maintains high integrity, demonstrates accountability, and thrives in fast-paced environments.

Exhibits a robust commitment to customer satisfaction while demonstrating exceptional aptitude for resolving issues efficiently and effectively.

Driven by a commitment to DAKOTA’s mission, you possess a strong enthusiasm for fostering business expansion and achieving meaningful impact.

Qualifications

BA/BSc/HND , Diploma

Experience Required

7 years

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