If you’re eager to cultivate exceptional skills, advance your career, and excel within a collaborative and supportive team, consider joining Inch cape Africa, a key player in Inch cape’s expansive global network. In this role, you will contribute significantly to the expansion of a pioneering global enterprise, driving innovation within the industry while collaborating with top-tier automotive brands. Your efforts will directly enhance customer experiences, ensuring excellence in every interaction.
Our Kenya-based business is currently seeking a Parts Field Sales Advisor to enhance our team in Nairobi, where this role will report directly to the After Sales Manager.
In this position you will
Fosters strong collaborative relationships among colleagues by employing effective communication strategies.
Provide support to Service Technicians in assessing and determining the necessary parts for service tasks.
Cultivates productive partnerships with both vendors and team members to foster a collaborative and efficient work environment.
Upon a special order part’s arrival, promptly notifies the respective customer to ensure they are informed of its availability.
The Technician receives the required parts promptly, minimizing any delays; when feasible, parts are pre-selected in advance, such as for customer recalls or scheduled service appointments.
Employ retailing methodologies to merchandise and showcase parts and accessories effectively.
Collaborates with the Service Department, Sales Department, Body Shop, and other relevant teams to fulfill parts requests efficiently.
Evaluates and facilitates initiatives aimed at enhancing methods and processes within the Parts Department.
Leverage parts resources, such as catalogues, to gather detailed information on parts and accessories inventory.
Ensures precise oversight of parts inventory to enhance operational efficiency and prevent any disruptions in customer service.
Maximizes available inventory allowances to minimize idle stock and obsolescence while ensuring efficient resource utilization.
Organizes and sustains an efficient filing system to manage documentation related to repair orders, special orders, and back orders.
Handling customer inquiries regarding parts and ensuring follow-ups to facilitate sales.
Special orders are processed and tracked to ensure timely fulfillment, while follow-up actions are diligently performed to secure sales completion.
Whenever assisting customers, actively recommend and promote additional parts to enhance their purchases.
Engaging in company-sponsored promotional activities is a key responsibility.
About You
To excel in this position, candidates must demonstrate proficiency in the following areas:
A bachelor’s degree in a business-related discipline is required.
With a proven track record in parts sales, you bring a minimum of two years of hands-on experience to the role. Your demonstrated success in driving sales performance sets you apart as a strong candidate for this position.
Customer service training will be considered a valuable asset for this position.
Detail-oriented professional with a commitment to delivering exceptional service, ensuring customer satisfaction through attentive listening and tailored solutions to meet individual needs.
Holders must possess a valid driver’s license in good standing, ensuring compliance with all applicable traffic regulations and eligibility to operate company vehicles.
A meticulous approach and a strong commitment to precision are vital for this role.
Demonstrated capability to consistently meet project deadlines while functioning independently and collaboratively within a team environment.
We offer you
At Inch cape, we’re actively building the future of mobility, and we welcome you to contribute to this vision. You will become part of a team-driven environment that prioritizes employee wellbeing, professional growth, and a culture of inclusion. By engaging in meaningful projects, continuous learning opportunities, and both global and local recognition programs, we cultivate a workplace where individuals thrive and achieve their career objectives.
Relish a robust compensation and benefits package that includes:
Competitive compensation is provided, along with a comprehensive benefits package tailored to recognize and reward performance while fostering professional growth within a supportive work environment.
We are seeking a dedicated professional to oversee the administration and strategic development of our Group Life & Medical plans. The ideal candidate will possess extensive experience in benefits management, with a strong understanding of life and medical insurance products. Responsibilities include ensuring compliance with regulatory standards, managing plan renewals, and providing exceptional support to plan participants. Additionally, the role involves collaborating with internal teams and external partners to enhance plan offerings and optimize employee benefits programs.
Responsible for designing, implementing, and managing pension and provident fund schemes to ensure employees’ long-term financial security and regulatory compliance. Duties include conducting actuarial assessments, overseeing fund investments, preparing financial reports, and advising stakeholders on retirement planning strategies. Requires expertise in pension regulations, strong analytical skills, and proficiency in financial modeling software. Bachelor’s degree in Finance, Economics, or a related field, along with relevant certifications (e.g., CFA, ASA), is essential. Demonstrated experience in fund administration and a deep understanding of tax implications for retirement plans are critical.
We offer a competitive compensation package that includes variable pay components, designed to reward performance and align with individual and organizational goals. The package comprises base salary in addition to performance-based incentives, ensuring that employees are motivated and recognized for their contributions. Eligibility for variable pay is contingent upon meeting specific performance metrics and company objectives, with payouts determined by individual achievements and overall business success. This structure fosters a results-driven culture while providing financial rewards that reflect both personal and collective accomplishments.
A dynamic and collaborative work environment welcomes professionals, fostering innovation and teamwork to achieve shared objectives.
Continuous learning and professional development opportunities are integral components of our organization, offering employees the chance to expand their skills, enhance their expertise, and advance their careers through structured training programs, mentorship initiatives, and access to industry-leading resources.
Qualifications
BA/BSc/HND
Experience Required
2 years
