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Home Jobs Nairobi Fraud Detection Specialist in Merchant Services

Fraud Detection Specialist in Merchant Services

Stratostaff  · Consulting

Full Time Nairobi
Nairobi
Deadline: 20 August 2026
Posted May 22, 2026

RESPONSIBILITIES

Monitor financial transactions, merchant behavior, and ATM operations to detect suspicious or irregular activity, thoroughly examine flagged transactions, and promptly address any identified fraud risks or scams.

Oversee merchant and third-party agent activities by conducting thorough reviews of transactions, business operations, websites, products, and services to verify adherence to scheme rules and applicable legal requirements.

Our responsibilities include overseeing merchant screening processes and evaluating payment intelligence alerts, conducting fraud investigations, documenting suspicious activities, and delivering strategic recommendations to minimize fraud, chargebacks, and operational risks—all while maintaining strict adherence to regulatory requirements.

Ensure the integrity and accuracy of data within acquisition systems while maintaining meticulous records and reports of suspicious activities and investigative results.

Collaborate with internal stakeholders and external industry organizations to gather essential data, deliver expert guidance on fraud and chargeback protocols, and assist in fulfilling reporting requirements for regulatory and industry bodies.

Candidates must fulfill the following qualifications: a Bachelor’s degree in Computer Science, Engineering, or a related field, complemented by at least three years of hands-on experience in software development or systems engineering. Proficiency in programming languages such as Python, Java, or C++ is essential, along with strong problem-solving abilities and collaborative teamwork skills. Familiarity with cloud platforms like AWS or Azure, as well as version control systems such as Git, is highly desirable. Excellent communication skills and the capacity to thrive in a fast-paced environment are also required.

Seeking a candidate with a strong academic background in a relevant field, preferably holding a bachelor’s degree or higher, alongside a minimum of three years of hands-on experience in a comparable role. The ideal applicant will demonstrate proficiency in key technical skills, including data analysis, project management, and proficiency with industry-standard software tools. Exceptional problem-solving abilities, keen attention to detail, and the capacity to work both independently and collaboratively within a team are essential. Prior experience in a leadership or mentorship capacity is highly advantageous, as is familiarity with regulatory compliance standards pertinent to the industry.

A bachelor’s degree in Finance, Criminology, Business Administration, or a closely related discipline is required for this position.

Candidates must possess a minimum of two to three years of hands-on experience in fraud monitoring, risk management, or banking operations.

Demonstrates a strong understanding of payment system regulations and anti-money laundering (AML) compliance standards.

Qualifications

BA/BSc/HND

Experience Required

2 - 3 years

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