Overview
Diego is looking for an enthusiastic and innovative IT & Social Media Intern to enhance our team. We seek a technically adept candidate with a strong enthusiasm for digital communication, content creation, and IT support. The successful intern will acquire practical experience in assisting IT operations while playing a key role in strengthening the organization’s online presence and digital engagement initiatives.
This internship provides a dynamic platform for emerging professionals to develop practical expertise in ICT, global health communications, digital storytelling, social media strategy, and analytics within the context of an international development organization.
This internship is scheduled to commence in July 2026 for an initial duration of three months, with the potential for extension beyond September contingent upon performance, organizational needs, and resource availability.
Oversee and execute a comprehensive range of duties to ensure operational excellence and organizational success. Develop, implement, and monitor strategic initiatives aligned with company objectives. Collaborate with cross-functional teams to streamline processes and enhance productivity. Maintain compliance with industry regulations and internal policies while fostering a culture of accountability and continuous improvement. Provide leadership in project management, ensuring timely delivery and adherence to budgetary constraints. Monitor performance metrics and generate reports to evaluate progress and identify areas for enhancement. Serve as a key liaison between departments to facilitate seamless communication and coordination.
Provides technical assistance to users experiencing hardware, software, or network issues, addressing and resolving problems via phone, email, or in-person support. Installs, configures, and maintains computer systems, including laptops, desktops, and mobile devices, ensuring compliance with company policies and security protocols. Monitors and maintains network infrastructure, diagnosing connectivity problems and performing troubleshooting to minimize downtime. Collaborates with IT teams to implement and support system upgrades, patches, and security measures. Documents all support activities, including incident reports and resolutions, in a centralized ticketing system. Maintains inventory of IT assets, tracking procurement, deployment, and disposal of hardware and software. Assists in the training of end-users on new systems or applications to enhance productivity. Follows established IT policies and procedures to ensure a secure and efficient technological environment.
Deliver immediate technical assistance to employees, addressing hardware, software, and network-related challenges as the initial point of contact.
Provide support for the setup, configuration, and ongoing upkeep of IT infrastructure and hardware components.
Provide technical assistance for resolving issues related to computers, printers, and office software by identifying and diagnosing problems.
Assist in the management and upkeep of IT inventory records, ensuring all documentation remains accurate and current at all times.
Support the implementation and maintenance of data security protocols and backup procedures.
We are seeking a skilled Social Media Manager to oversee the development, implementation, and monitoring of our brand’s digital presence across various platforms. The ideal candidate will craft engaging content, curate strategies to enhance audience interaction, and analyze performance metrics to refine outreach efforts. Responsibilities include managing daily posts, engaging with followers, and collaborating with cross-functional teams to align messaging with broader marketing objectives. Proficiency in social media tools, analytics platforms, and content creation software is essential, along with a proven track record of driving measurable growth in engagement and conversions. Strong written communication skills, creativity, and adaptability to evolving trends are required to thrive in this dynamic role.
Provide assistance in the ongoing administration of Diego Kenya’s social media presence across platforms such as LinkedIn, X (Twitter), Facebook, Instagram, TikTok, and any additional emerging channels.
Provide assistance in organizing and disseminating social media content in accordance with established organizational objectives and marketing initiatives.
Track emerging social media trends and pinpoint strategic opportunities to enhance audience engagement and expand visibility.
Handle routine inquiries and elevate complex or sensitive matters to appropriate channels for resolution as needed.
We are seeking a skilled professional to drive the creation and refinement of engaging, high-quality content tailored to our target audience. The ideal candidate will possess a strong background in content strategy, exceptional writing abilities, and a keen eye for detail to ensure accuracy and consistency across all materials. Responsibilities include researching industry trends, developing comprehensive content plans, producing written and multimedia content, and collaborating with cross-functional teams to align messaging with brand objectives. Proficiency in content management systems, SEO best practices, and analytics tools is required, along with the ability to adapt content for diverse platforms. A bachelor’s degree in communications, marketing, journalism, or a related field is preferred, and prior experience in content development or a similar role is essential.
Craft compelling social media content, including captions, visuals, photography, and concise videos, to maximize audience engagement.
Provide real-time coverage of events, campaigns, workshops, and field activities by creating engaging live posts and digital narratives.
Help transform intricate technical and programmatic details into engaging, easily understandable digital materials tailored to the intended audience.
Collaborate closely with program teams to collect photos, testimonials, and success stories.
Produce high-quality video recordings, photographs, and edited content to enhance digital campaigns and strengthen organizational visibility.
We provide operational and strategic assistance to influencer marketing campaigns, ensuring seamless execution and optimal performance throughout each phase. Our role encompasses coordinating with creators, managing campaign timelines, tracking deliverables, and analyzing performance metrics to assess effectiveness. Additionally, we handle contract negotiations, budget tracking, and compliance with brand guidelines, while maintaining transparent communication between all stakeholders. This position demands strong organizational skills, proficiency in social media analytics tools, and the ability to multitask in a fast-paced environment. Prior experience in influencer marketing or a related field is preferred, along with a keen understanding of digital trends and audience engagement strategies.
Identify and coordinate with influencers and digital content creators who align with the strategic goals of the campaign.
Provide support in overseeing influencer engagement workflows, tracking content performance, facilitating approvals, and compiling reports.
Track and evaluate the efficacy of influencer campaign initiatives, analyzing key audience engagement metrics to assess overall performance.
Assist in enhancing digital campaigns and fostering community engagement initiatives to maximize reach and interaction.
The position involves collecting, analyzing, and interpreting complex data to generate meaningful insights and reports. Responsibilities include developing and maintaining dashboards, ensuring data accuracy, and delivering actionable recommendations based on analytical findings. Proficiency in data visualization tools, statistical analysis, and business intelligence software is required, along with strong analytical and problem-solving skills. Experience with SQL, Excel, and reporting platforms is essential, and familiarity with big data technologies is a plus. The role demands meticulous attention to detail, the ability to communicate findings clearly to stakeholders, and a commitment to data-driven decision-making. Collaborating with cross-functional teams to support strategic initiatives and operational efficiency is also a key component of the position.
Track and oversee social media performance metrics and engagement analytics to ensure data-driven insights are captured and evaluated effectively.
Prepare monthly reports summarizing social media performance metrics, including growth trends, engagement rates, reach statistics, influencer effectiveness, and campaign visibility.
Assist in analyzing analytics data to enhance content strategy and boost audience engagement.
We are seeking a dynamic professional to enhance brand presence and provide comprehensive support for marketing campaigns, ensuring consistent messaging and maximum engagement across all channels. The ideal candidate will collaborate with cross-functional teams to develop and execute innovative strategies that elevate brand recognition and drive measurable results. Responsibilities include coordinating campaign logistics, monitoring performance metrics, and aligning initiatives with organizational objectives to foster long-term growth and customer loyalty. Strong analytical, creative, and communication skills are essential to thrive in this pivotal role.
Facilitate the execution of digital initiatives focused on family planning, reproductive health, digital health, and other critical health priorities.
Ensure all content strictly adheres to Jhpiego’s established branding standards and communication protocols.
Collaborate on developing creative strategies to enhance online presence and strengthen connections with key stakeholders.
Provide comprehensive administrative and coordination assistance to ensure efficient office operations and project execution. Handle a variety of tasks, including scheduling meetings, managing correspondence, organizing files, and maintaining office supplies. Collaborate closely with team members to streamline workflows and support organizational objectives. Possess strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in office software, such as Microsoft Office Suite, and excellent communication skills are essential. Prior experience in an administrative or coordination role is preferred.
Deliver comprehensive IT support services as required to ensure seamless technological operations and user assistance across the organization.
Develop and oversee structured content calendars alongside comprehensive digital asset repositories to ensure seamless organization and accessibility.
Collaborate with external vendors, designers, influencers, media partners, and photographers to ensure seamless coordination as needed.
Engage in strategic communications planning meetings and collaborative brainstorming sessions to contribute insights and ideas.
Bachelor’s degree in a relevant field or equivalent professional experience is mandatory. A minimum of three years of direct experience in the specified role is essential. Proficiency in industry-standard software and tools is required. Strong analytical and problem-solving skills are necessary. Excellent communication abilities, both written and verbal, are expected. Ability to work independently and collaboratively within a team is crucial. Knowledge of compliance standards and regulatory requirements is preferred. Prior experience in project management or leadership is advantageous.
A completed bachelor’s degree in one of the following disciplines is required: Information and Communication Technology (ICT), Computer Science, Communications, Digital Marketing, Public Relations, Journalism, Media Studies, Marketing, Photography, Film Production, or a closely related field.
Proficiency in IT systems, along with the ability to diagnose and resolve technical issues, and familiarity with office software suites, is required.
Extensive background in overseeing and executing social media strategies for corporate entities, nonprofit organizations, entrepreneurial ventures, or individual brand portfolios.
Proficient in digital communications, influencer engagement, and audience engagement strategies with a foundational understanding of each discipline.
Proficiency in social media analytics and reporting tools is essential for this role.
Proficiency in photography, video recording, or editing for short-form content is considered beneficial.
Proficiency in tools like Canva, Meta Business Suite, LinkedIn, X Analytics, Cap Cut, Adobe Express, or comparable platforms is preferred.
Exceptional proficiency in written communication, editing, and narrative crafting is essential.
Proficiency in graphic design and content creation is preferred.
Demonstrates exceptional organizational capabilities and meticulous attention to detail.
Proven capability to thrive in collaborative settings while maintaining efficiency and adaptability in high-paced operations.
Highly desirable attributes include proven leadership experience, exceptional communication skills, and a track record of delivering results under tight deadlines. Candidates should demonstrate adaptability, problem-solving abilities, and a strong commitment to collaboration. Familiarity with industry-specific tools or methodologies is a plus, as is a dedication to continuous professional development. The ideal applicant will exhibit a proactive mindset, ethical integrity, and the capacity to inspire and guide teams toward shared objectives. Relevant certifications or advanced degrees may further strengthen an application.
Possesses robust technical capabilities in information and communication technology, with a deep understanding of its underlying principles and applications. Demonstrates proficiency in utilizing ICT tools, systems, and methodologies to develop innovative solutions and enhance operational efficiency.
A dynamic, inventive, and self-driven approach to problem-solving and innovation is essential for this role. The ideal candidate will demonstrate a strong ability to think outside conventional boundaries while proactively identifying opportunities for improvement and growth. This position requires an adaptable and forward-thinking professional who thrives in fast-paced environments and consistently seeks to enhance processes and outcomes through creative solutions.
Professionals with a passion for advancing global health and development through strategic communications are encouraged to apply. This role seeks individuals eager to leverage their expertise in disseminating critical information to diverse audiences, fostering awareness, and driving meaningful engagement in health and development initiatives worldwide. Ideal candidates will demonstrate a deep commitment to bridging knowledge gaps and amplifying the impact of global health and development efforts through effective communication strategies.
Demonstrated proficiency in fostering effective interpersonal relationships and conveying information clearly and persuasively.
Demonstrated capacity to manage multiple priorities simultaneously while consistently delivering work within established timeframes.
Digital storytelling and audience engagement are areas that excite and drive you, reflecting a strong commitment to crafting compelling narratives and fostering meaningful connections with viewers.
Professionals with a keen understanding of digital campaigns, influencer collaboration, and multimedia storytelling are encouraged to apply. Candidates should demonstrate a strong interest in these areas, showcasing their ability to craft engaging digital content, foster influencer partnerships, and leverage multimedia platforms to convey compelling narratives.
The intern will acquire valuable knowledge and skills in a professional setting, including exposure to industry-specific tools and methodologies. They will develop a deeper understanding of the company’s operations, culture, and strategic goals through hands-on involvement in key projects. Additionally, the intern will have opportunities to network with professionals, receive mentorship from experienced team members, and contribute meaningfully to team objectives. This experience aims to enhance their technical proficiency, problem-solving abilities, and professional growth in a real-world work environment.
Proficiency in delivering direct, on-site IT assistance is essential, with a strong emphasis on troubleshooting hardware and software issues, resolving technical inquiries, and ensuring seamless system operations for end-users.
We provide technical assistance for hardware and software, addressing and rectifying technical issues related to computers, printers, and other devices.
System Installation and Configuration involves deploying and optimizing operating systems, applications, and system updates to ensure seamless functionality and peak performance across IT infrastructure.
Cybersecurity Awareness encompasses critical areas such as safeguarding data integrity, adhering to robust password protocols, and promoting prudent IT usage practices.
IT Asset Management involves the systematic tracking and maintenance of an organization’s equipment inventory, ensuring accurate records of hardware, software, and related assets throughout their lifecycle. This role encompasses monitoring asset utilization, compliance with licensing agreements, and optimizing resource allocation to support operational efficiency and cost-effectiveness. Responsibilities include conducting regular audits to verify asset data integrity, identifying underutilized or obsolete equipment for redeployment or disposal, and collaborating with cross-functional teams to streamline procurement and lifecycle management processes.
Proven track record in overseeing digital communications strategies for an international non-governmental organization.
Through involvement in public health initiatives and strategic communications efforts, you will gain relevant experience. This opportunity will provide you with exposure to impactful campaigns and the methodologies behind effective messaging strategies. You will develop a deeper understanding of how public health messages are crafted, disseminated, and evaluated to engage target audiences and drive behavioral change.
Experienced in executing analytics, managing influencer campaigns, compiling campaign reports, and developing content strategies.
This role offers the chance to contribute to photography, video production, and digital storytelling projects, providing valuable support to enhance creative and visual content initiatives.
There is an opening to collaborate with diverse teams of healthcare professionals and communications experts.
Professional development through mentorship and opportunities to enhance your portfolio are integral components of this role.
Interested applicants are encouraged to submit their application materials, including a resume, cover letter, and any relevant certifications, for consideration. Please ensure all documents are current and accurately reflect your qualifications. Applications can be sent via email to [insert email address] or through our online portal by [insert deadline date]. Only complete applications will be reviewed, and selected candidates will be contacted for further steps in the hiring process.
Qualifications
BA/BSc/HND
