We are seeking a highly motivated individual to join our team, responsible for overseeing key client accounts and ensuring their satisfaction through exceptional service delivery. Your core duties will include managing ongoing client relationships, identifying opportunities for growth, and addressing any concerns promptly to maintain strong partnerships. Additionally, you will collaborate with cross-functional teams to develop tailored solutions that align with client objectives, while monitoring performance metrics to drive continuous improvement. Proficiency in client relationship management software and strong communication skills are essential, along with the ability to work independently and meet deadlines in a fast-paced environment. A proven track record in account management, strong analytical abilities, and a customer-centric mindset are required to excel in this role.
Responsible for driving revenue growth and fostering customer relationships, this role encompasses all aspects of sales and customer management. Key duties involve identifying and pursuing new business opportunities, maintaining strong client connections, and ensuring high levels of customer satisfaction. Proficiency in sales strategies, negotiation techniques, and market analysis is essential, along with the ability to meet or exceed revenue targets. Exceptional communication, interpersonal skills, and a results-driven mindset are required to successfully engage both prospects and existing clients.
Oversee client portfolios with the objective of meeting critical business performance indicators, including volume targets, margin optimization, debt management, revenue expansion, and exceptional customer service standards.
Responsibilities include overseeing the sales portfolio while tracking growth and performance metrics. Utilize provided sales tools to foster business expansion by developing precise and high-quality account plans for all major customers.
Identify and capitalize on evolving market opportunities to attract and onboard new clients, thereby expanding the organization’s business footprint.
Leverage available resources to expand the customer base and market penetration for Bulk LPG, ensuring strategic growth and enhanced presence in the industry.
Craft collaborative business plans alongside the distributor, ensuring consistent review and verification of their implementation.
Develop and nurture strong, positive connections with customers to foster enduring relationships.
Monitor market dynamics by systematically updating a database that tracks market size, competitor profiles, and market share distribution. Deliver timely market intelligence reports, including insights on pricing trends, emerging customer opportunities, and competitive actions, to support strategic decision-making.
Ensure adherence to the standardized offer book in alignment with customer promise initiatives.
Proactively safeguard market position and ensure continuity of revenue streams by systematically renewing all critical customer contracts to prevent competitive encroachment.
Oversee credit operations in strict adherence to the company’s credit policy and established manual of authorities. Facilitate debt collection in accordance with mutually agreed trading terms while conducting customer credit appraisals as they come due.
Ensure timely delivery of all invoices and statements to customers while promptly addressing and resolving any invoice disputes that may arise.
Ensure the establishment and adherence to company policies and procedures, while maintaining the necessary controls to uphold compliance and operational integrity.
Regularly conduct equipment audits at client locations and promptly recommend or implement corrective measures. Coordinate with Engineering teams as needed regarding tank installations, revalidation processes, and other technical specifications.
We seek a dynamic professional to oversee both Marketing and Supply Chain operations, ensuring seamless integration of strategic initiatives and operational efficiency. This role demands expertise in market analysis, brand development, and cross-functional collaboration to drive growth while optimizing supply chain performance, including procurement, logistics, and inventory management. Candidates must possess strong analytical skills, leadership abilities, and proficiency in data-driven decision-making to meet organizational objectives.
Expand market presence within the designated Sales territory. Collaborate on the development and execution of all LPG customer events planned for the upcoming fiscal year.
Drive the adoption of alternative payment solutions, specifically pre-payments, among small-volume customers and reseller partners to enhance transactional efficiency and flexibility.
Develop precise sales projections to support the Sales & Operations Planning (S&OP) process effectively.
Collaborate closely with the distribution team to guarantee timely and seamless delivery of products to customers.
KEY & EXCITING NEW CHALLENGERS
The challenge intensifies due to aggressive competition from emerging and swiftly growing non-traditional LPG marketing firms, alongside widespread instances of product dumping into third-party storage facilities.
Customer expectations are increasingly shaped by cost-reduction pressures across multiple industries, including manufacturing and hospitality. The demand for greater discounts continues to intensify as businesses and consumers alike prioritize financial efficiency.
Credit management involves ensuring trading activities adhere to agreed terms while addressing customers’ cash flow management requirements.
Dedicate efforts to consistently surpass customer expectations in service delivery while maximizing the efficient use of company resources.
Delivers results independently with minimal supervision, as this is a field-based position.
We are seeking a candidate with a comprehensive understanding of the relevant industry, coupled with the necessary technical expertise and hands-on experience to excel in this role. The ideal applicant will possess proven proficiency in key responsibilities, ensuring seamless execution of tasks while adhering to established best practices. A minimum of [X] years of related experience is required, along with strong analytical and problem-solving capabilities to navigate complex challenges. Familiarity with [specific tools, systems, or methodologies] is essential, as is the ability to collaborate effectively within cross-functional teams. Additionally, the successful candidate will demonstrate exceptional communication skills and a commitment to continuous professional development to stay abreast of evolving industry trends.
Essential:
NQF Level 7, which corresponds to a Bachelor’s Degree in Engineering, is a prerequisite for this role.
With a minimum of three years of practical experience in sales and marketing, the ideal candidate will bring a proven track record of driving revenue growth and executing strategic campaigns. This role demands a deep understanding of market dynamics, customer engagement techniques, and data-driven decision-making to enhance brand visibility and optimize performance. Proficiency in analyzing sales metrics, identifying trends, and leveraging insights to refine strategies will be essential for success. Strong interpersonal skills, adaptability, and a results-oriented mindset are required to thrive in this fast-paced environment.
A degree or substantial experience in engineering is highly desirable for this position.
Business and financial expertise, encompassing effective debt management capabilities, is essential for this role. The ideal candidate will possess a comprehensive understanding of commercial principles and financial strategies to navigate and optimize debt-related obligations efficiently.
Demonstrates a strong history of successfully launching and executing Marketing initiatives.
Responsible for overseeing strategic Key Accounts, ensuring strong client relationships and sustained revenue growth. Develops and implements tailored account plans to meet and exceed performance targets while identifying opportunities for upselling and cross-selling. Collaborates with cross-functional teams to deliver integrated solutions, resolve escalations efficiently, and maintain high levels of customer satisfaction. Monitors account health through regular reviews and performance metrics, proactively addressing risks and leveraging data-driven insights to drive decision-making. Requires proven experience in large-scale account management, exceptional negotiation skills, and a track record of achieving or surpassing revenue goals.
We seek candidates with a strong proficiency in [specific competencies, e.g., project management, data analysis, communication, etc.], ensuring they can effectively contribute to team objectives and drive results. Proficiency in [specific tools or methodologies, e.g., Agile, Microsoft Office Suite, CRM software] is essential, alongside the ability to collaborate across departments to achieve shared goals. Prior experience in [relevant industry, field, or role] is highly valued, as is a track record of [specific achievements or skills, e.g., delivering projects on time, optimizing processes, or resolving complex issues]. The ideal candidate will demonstrate adaptability in dynamic environments and a commitment to continuous improvement through ongoing learning and professional development. Strong interpersonal skills and the capacity to mentor junior team members are also desirable traits for this role.
Critical to success is the proven capacity to operate autonomously, drive results, and deliver without reliance on constant oversight.
Sales professionals with a strong track record in sales, exceptional negotiation abilities, and refined sales methodologies are sought.
A highly motivated professional, adept at collaborative teamwork and consistently delivering inventive solutions to complex challenges.
We stay informed about industry trends, competitor activities, and emerging opportunities to ensure our strategies remain relevant and effective, fostering a deep understanding of the market landscape.
We seek a skilled professional to manage and enhance customer relationships through strategic initiatives and data-driven insights. The ideal candidate will leverage CRM tools to track interactions, analyze customer behavior, and identify opportunities for engagement. Responsibilities include maintaining accurate customer records, resolving inquiries efficiently, and collaborating with cross-functional teams to improve service delivery. Candidates must possess strong analytical skills, proficiency in CRM software, and a proven track record in customer retention and satisfaction. Exceptional communication and problem-solving abilities are essential to foster lasting client relationships and drive business growth.
Qualifications
BA/BSc/HND
Experience Required
3 years
