To fulfill the core objectives of this role, the successful candidate will be responsible for executing key responsibilities and meeting specified objectives. The position requires a proven track record in the relevant field, along with strong analytical, communication, and problem-solving skills. Additionally, the ideal applicant must possess the ability to work independently and collaboratively within a team environment, demonstrating adaptability and a commitment to achieving organizational goals.
The position requires the incumbent to explore new business prospects and expand the organization’s reach across all Branch Banking sectors through the branch network. Additionally, the individual will assist in pinpointing strategic partnerships that generate business opportunities within branches while offering administrative support for headquarters departmental functions.
Oversee and execute a range of critical duties, including the development and implementation of strategic initiatives, operational planning, and performance monitoring to drive organizational success. Collaborate with cross-functional teams to align projects with company objectives, ensuring efficient resource allocation and adherence to timelines. Conduct thorough analyses to identify opportunities for improvement, mitigate risks, and enhance productivity across departments. Provide leadership and guidance to staff, fostering a culture of accountability, innovation, and continuous growth. Prepare and present detailed reports to senior management, outlining progress, challenges, and strategic recommendations to support data-driven decision-making.
We are seeking a proactive and results-driven Business Development professional to expand our market presence, forge strategic partnerships, and drive revenue growth. The ideal candidate will possess a minimum of 5 years of experience in business development, sales, or a related field, with a proven track record of identifying and capitalizing on new business opportunities. Strong interpersonal and negotiation skills are essential, along with the ability to analyze market trends and develop innovative strategies to enhance our competitive edge. Responsibilities include conducting market research, cultivating client relationships, negotiating contracts, and collaborating with cross-functional teams to achieve organizational objectives. A bachelor’s degree in business, marketing, or a related discipline is required, and prior experience in the industry is highly desirable.
We diligently oversee operations and systematically compile accurate data to generate comprehensive reports for stakeholders. This role requires a keen attention to detail and the ability to analyze information effectively. Responsibilities include tracking performance metrics, identifying trends, and ensuring compliance with established standards. Strong communication skills are essential for presenting findings clearly and concisely to relevant parties. Proficiency in data analysis tools and reporting software is a key requirement for this position.
We gather, analyze, and interpret data to provide actionable insights into market trends, competitor activities, and consumer behavior. This role demands proficiency in data analysis tools, a deep understanding of statistical methods, and the ability to translate complex findings into clear, strategic recommendations. Key responsibilities include monitoring industry developments, assessing market opportunities, and delivering reports that inform business decisions. Candidates must possess strong analytical skills, attention to detail, and experience in market research methodologies.
Ensures adherence to regulatory standards and mitigates organizational risks by implementing robust compliance frameworks, conducting thorough audits, and identifying potential vulnerabilities. Develops and enforces policies, procedures, and training programs to promote a culture of compliance across all departments. Monitors changes in laws and regulations, assesses their impact, and recommends necessary adjustments to maintain alignment with legal and industry requirements. Collaborates with senior management, legal teams, and external stakeholders to address compliance risks and drive continuous improvement initiatives.
We are seeking a dynamic Business Development professional to identify and pursue new market opportunities, forge strategic partnerships, and drive revenue growth. The ideal candidate will possess a proven track record in sales, negotiation, and client acquisition, along with strong analytical and communication skills. Responsibilities include conducting market research, developing business proposals, and cultivating relationships with key stakeholders. A bachelor’s degree in business, marketing, or a related field is required, and prior experience in a similar role is highly preferred. The successful applicant will demonstrate exceptional initiative, adaptability, and a results-driven mindset.
By driving the adoption of innovative products and product enhancements, you will cultivate and expand client relationships to maximize profitability for both existing and new partnerships.
Professionally engage current and potential clients within the branch territory to promote and expand the Branch Banking and Partnership product offerings through strategic marketing and relationship-building initiatives.
Regularly perform comprehensive market research and competitor analysis to uncover emerging business opportunities.
Develop and sustain key client relationships, strategically expanding their share of wallet by cross-selling a minimum of five products to enhance revenue opportunities.
To remain thoroughly informed about branch customers’ business plans, financial projections, and support requirements, it is essential to maintain a deep and up-to-date understanding of these critical aspects.
Responsible for overseeing systems, processes, or activities and compiling accurate, timely data to ensure compliance, performance tracking, and informed decision-making. This role involves systematically collecting relevant information, analyzing trends, and preparing detailed reports to highlight key metrics, deviations, or opportunities for improvement. Strong attention to detail, analytical skills, and proficiency in reporting tools or software are essential to fulfill duties effectively.
Monitor the operational performance of Branch Banking and strategic partnerships, ensuring strict adherence to the established lending terms and conditions throughout their activities.
Deliver regular performance reports on Branch Banking operations and partnerships to management, facilitating informed decision-making and strategic guidance.
Compile comprehensive call reports for each facility on a consistent basis to strengthen our Monitoring & Evaluation framework.
We gather, analyze, and interpret market data to identify trends, competitive positioning, and emerging opportunities within your industry. This role involves monitoring competitor activities, assessing market dynamics, and evaluating customer preferences to inform strategic decision-making. Key responsibilities include conducting comprehensive research, producing detailed reports, and presenting actionable insights to stakeholders. Proficiency in data analysis tools, strong analytical skills, and the ability to translate complex findings into clear, concise recommendations are essential. Additionally, experience with market research methodologies and a keen understanding of industry-specific challenges are required.
Assess the training and development requirements of microfinance partners and propose suitable support initiatives to address those needs.
Offer expert technical guidance and conduct training sessions for Branches and partnerships to address and enhance areas requiring improvement.
The position is responsible for overseeing risk management and ensuring adherence to compliance standards within the organization. Key duties include identifying potential risks, developing mitigation strategies, and monitoring regulatory changes to maintain operational integrity. The role requires a strong understanding of industry regulations, internal policies, and best practices in risk and compliance. Additionally, the individual must collaborate with cross-functional teams to implement effective controls and report on compliance performance. Strong analytical skills, attention to detail, and the ability to communicate complex regulatory requirements clearly are essential for success in this role.
To guarantee that every customer onboarded to the bank satisfies the established criteria and undergoes thorough screening in accordance with the institution’s AML/CFT/CPF policies, while promptly escalating any accounts that raise suspicions.
Continuously oversee client transactions, evaluating them against customer profiles to ensure thorough documentation of the background and rationale for all intricate, atypical, or high-value transactions, as well as any suspicious transaction patterns that lack a clear economic or lawful justification.
Verify that customer accounts align with their intended use, such as preventing the establishment of standard transaction accounts for minors when a dedicated current account would be more appropriate.
Before initiating the onboarding process for a new client, verify that the prospective customer has undergone appropriate screening, the account opening form has been fully completed, and all necessary documentation—as outlined in the account opening policy—has been secured.
Verify customer identities, validate account-opening documents, and authenticate transactions throughout the entire customer interaction process.
To ensure thoroughness, verify that all transaction forms are completed in full and subjected to meticulous review. Should any information appear unreasonable or inconsistent, promptly raise a suspicious transaction report in accordance with established procedures, clearly documenting the rationale for the suspicion.
Responsible for promptly notifying the Money Laundering Reporting Officer (MRO) of any suspicious transactions or activities detected in customer accounts. All instances of inconsistent activities or transactions, suspicious accounts, or attempted transactions must be thoroughly examined and reported to the compliance team without delay, with a well-substantiated rationale for the suspicion.
Identify high-risk accounts, including Politically Exposed Persons (Peps), both at the time of account opening and during transaction execution, recognizing the evolving nature of these risks. Escalate pertinent details of such high-risk customers, as well as any associated PEP or PEP-related individuals, to senior management for final approval. Verify that these accounts possess all necessary documentation, such as current annual Enhanced Due Diligence (EDD) assessments, are appropriately flagged as high risk within the system, and include a clear rationale for the assigned risk rating.
Proactively assess the portfolio to pinpoint customers whose profiles require timely updates, then verify that these changes are accurately recorded and consistently maintained within the system.
Ensure Ultimate Beneficial Owner (UBO) information is collected and accurately recorded in Anti-Money Laundering (AML) Operations Databases (AIDS) and core banking systems during the initial account opening process and maintained throughout the entire customer lifecycle.
Ensure the system accurately captures complete data, maintaining compliance with bank policy by properly risk rating or categorizing customers as high, medium, or low. Additionally, facilitate timely Know Your Customer (KYC) updates in alignment with regulatory requirements for all client risk categories.
Ensure that transactions include complete details and necessary supporting documentation, along with required authorizations. If any provided information appears unreasonable, promptly raise a suspicious transaction report in accordance with established procedures, clearly stating the grounds for suspicion.
The role encompasses the authority to make critical decisions, ensuring alignment with organizational goals and strategies. Responsibilities include evaluating options, assessing risks, and selecting optimal solutions to drive operational efficiency and effectiveness. Candidates must demonstrate strong analytical skills, sound judgment, and the ability to take ownership of outcomes. Proficiency in data-driven decision-making and adherence to compliance standards are essential. This position requires collaborating with stakeholders to gather insights, weighing pros and cons, and executing decisions with confidence and accountability.
The Regional Manager conducts routine client visits to evaluate business needs, assess assets and securities held or proposed, and gather relevant financial documentation to facilitate client borrowing requests and present recommendations to approving authorities.
The Regional Manager is responsible for overseeing the review and renewal processes of existing portfolio-managed relationships within Banking Facilities, as well as assessing any associated banking service requirements. Additionally, the incumbent is tasked with formulating recommendations for consideration by the designated approving authorities.
Processing ad-hoc, additional, or new requests and excesses within the managed portfolio, while also formulating recommendations for review and approval by designated authorities.
Holds a relevant academic qualification, typically at the level of a bachelor’s degree or higher in a field pertinent to the role, ensuring a solid foundation of theoretical and practical knowledge essential for success in the position. Demonstrates a commitment to ongoing professional development through continuous learning, certifications, or advanced studies to remain current with industry advancements and evolving job demands.
A relevant undergraduate or postgraduate qualification in a business-related field, such as business administration or finance, is required.
A master’s degree is considered a valuable asset.
We seek a candidate with substantial hands-on experience in a relevant field, having successfully handled roles that required specialized skills and in-depth knowledge. The ideal applicant will have demonstrated expertise through progressive responsibilities, including project leadership, problem-solving, and the ability to drive results in dynamic environments. Prior experience in [specific industry/function, if applicable] is highly valued, along with a proven track record of adapting to evolving challenges and contributing to strategic initiatives. Strong communication, analytical capabilities, and a commitment to continuous improvement are essential for excelling in this position.
Should possess at least five years of experience in a Branch Manager role at a sizable branch, with prior experience as a Sales Manager or Team Leader serving as an additional benefit.
With a minimum of two years of proven leadership in a Regional Manager capacity, the ideal candidate will bring extensive expertise in overseeing regional operations and driving strategic growth initiatives.
Currently employed within the financial sector is required.
Proven expertise in Business Banking and SME products, services, and operational frameworks, complemented by hands-on experience in retail banking branch operations.
We are seeking a highly skilled professional who demonstrates expertise in the following areas: proficiency with advanced software suites (e.g., Microsoft Office, SAP, or CRM platforms), exceptional analytical abilities to interpret complex data sets, and strong interpersonal skills to foster collaborative relationships. The ideal candidate must possess strong project management capabilities, a keen attention to detail, and the ability to work independently with minimal supervision. Additionally, prior experience in process optimization, budget forecasting, and stakeholder communication is highly desirable. Fluency in written and verbal communication, along with a proactive problem-solving mindset, is essential for success in this role.
Proven ability to communicate effectively and build strong interpersonal relationships is essential.
Demonstrates exceptional ability to deliver compelling business presentations with clarity and impact.
Accomplished professionals must demonstrate a strong aptitude for financial analysis, including the capacity to interpret complex data, identify trends, and derive meaningful insights to support strategic decision-making.
Proven ability to analyze complex situations and make sound decisions under pressure, combined with strong critical thinking and strategic problem-solving capabilities.
Proficient in credit analysis, legal aspects of property transactions (conveyancing), and lending practices.
Proficiency in banking operations and regulatory frameworks is essential.
Possess a comprehensive grasp of the Banking Act, Central Bank of Kenya prudential guidelines, and established credit policies.
Exceptional talent for negotiation and networking; adept at cultivating meaningful professional relationships and securing advantageous outcomes; proven ability to navigate complex discussions with diplomacy and strategic foresight.
Achieved sustained success in cultivating business growth through strategic development initiatives.
Demonstrates exceptional innovation and creativity in problem-solving and idea generation.
Seeking a candidate with a recognized professional certification to demonstrate expertise and commitment to industry standards. This credential validates specialized knowledge and skills essential for maintaining high professional competence. Applicants must hold an accredited certification relevant to the field, ensuring compliance with established benchmarks. The certified individual will bring enhanced credibility, contributing to organizational goals and fostering trust with stakeholders. Responsibilities include applying certified best practices, adhering to ethical guidelines, and pursuing continuous professional development to stay current with evolving industry trends.
A diploma in banking from AKIN or an equivalent qualification is considered an additional benefit for this role.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
5 years