⚡ New Feature

Auto-Apply to Jobs While You Sleep

Stop spending hours applying manually. Our Premium Auto-Apply scans new listings every day and sends your application automatically — so you never miss an opportunity.

🔒 Secured by Stripe 📋 Cancel anytime ✅ 100+ jobs applied monthly
Home Jobs Nairobi Senior Client Engagement Specialist

Senior Client Engagement Specialist

PrideInn  · Hotels & Restaurants

Full Time Nairobi
Nairobi
Deadline: 15 June 2026
Posted June 15, 2026

To fulfill the specified role, the primary responsibilities include overseeing key operational functions, ensuring alignment with organizational objectives, and driving performance through strategic planning and execution. The position requires a proactive approach to problem-solving, strong analytical capabilities, and the ability to collaborate effectively with cross-functional teams. Additionally, the role demands adherence to industry regulations, meticulous attention to detail, and a commitment to continuous improvement. Proficiency in relevant software tools, along with excellent communication skills, is essential to succeed in this capacity.

To cultivate new sales by leveraging both existing and prospective customer networks, manage a diverse portfolio of accounts, and promptly fulfill clients’ needs and requests, thereby fostering positive customer experiences. Strong communication and negotiation skills, coupled with a customer-centric approach, are essential. Your primary objective will be to expand the business by cultivating enduring, mutually beneficial client relationships.

With authority vested at the executive tier, this position confers decision-making autonomy across strategic initiatives, operational oversight, and cross-functional alignment, ensuring accountability for outcomes and compliance with corporate directives. The role demands a high degree of judgment in balancing risk mitigation with innovation, with the final approval authority for policies, resource allocation, and high-stakes negotiations. Incumbent must uphold governance standards while driving performance through clear delegation and measurable leadership.

The role involves applying independent judgment and taking initiative to effectively carry out assigned responsibilities.

Overseeing a comprehensive range of operational responsibilities, this role encompasses strategic planning, meticulous execution, and continuous performance evaluation to ensure alignment with organizational objectives. Key tasks involve developing and implementing policies, managing cross-functional teams, and fostering collaborative partnerships to drive efficiency and innovation. Additionally, the position requires rigorous monitoring of project timelines, budget adherence, and quality standards, while providing leadership through clear directives, mentorship, and accountability measures. Proficiency in data-driven decision-making, advanced problem-solving, and stakeholder engagement is essential, along with the ability to adapt to evolving business demands and regulatory requirements.

Devising and implementing strategic sales initiatives aimed at Government Ministries, Agencies, and County Governments is a key responsibility of this role.

Recognize, cultivate, and secure fresh business prospects specifically within the public sector arena.

Forge and sustain robust connections with pivotal decision-makers and key stakeholders.

Responsibilities include overseeing the tendering process, developing comprehensive proposals, and conducting contract negotiations to secure favorable terms for the organization.

Deliver consistent revenue growth while meeting and exceeding sales targets and advancing organizational objectives.

Collaborate effectively with diverse, cross-functional teams to develop customized client solutions while maintaining outstanding service standards.

Performs other responsibilities as designated by the General Manager, ensuring alignment with operational priorities and business objectives.

Minimum Requirements: A bachelor’s degree in a relevant field, such as computer science, engineering, or mathematics, is essential. Additionally, candidates must possess at least three years of professional experience in a related discipline, with a proven track record of problem-solving and analytical skills. Familiarity with industry-standard tools and methodologies is also required, along with the ability to work collaboratively in a team-oriented environment. Strong communication skills and the capacity to manage multiple priorities under tight deadlines are equally important.

A bachelor’s degree is required for consideration for this opportunity.

5 Years

Qualifications

BA/BSc/HND

Experience Required

5 years

More jobs in Nairobi