To achieve organizational objectives, this position is responsible for overseeing key initiatives, enhancing operational efficiency, and ensuring alignment with strategic goals. The role involves collaborating with cross-functional teams to implement best practices, drive continuous improvement, and maintain high-performance standards. Additionally, the position requires a proven track record in project leadership, data-driven decision-making, and fostering innovation while adhering to industry regulations and company policies.
The Program Integrity Specialist plays a key role in executing the USPAP Integrity and Compliance Guide, alongside the Internal Malfeasance Prevention and Mitigation Measures, within the Nairobi Office. This position involves overseeing fraud investigations, which include evaluating allegations of fraud, conducting interviews, drafting detailed investigation reports, and verifying that appropriate corrective actions are implemented.
Key Relationships
Seeking an Internal candidate for CWS, this role requires a proven track record in [specific function or role, e.g., project management, client relations, etc.], with at least [X] years of relevant experience in a similar capacity. The ideal candidate will possess strong [specific skills, e.g., analytical, communication, technical] abilities, along with a deep understanding of CWS’s operational frameworks and strategic objectives. Responsibilities include [list key duties, e.g., leading cross-functional teams, optimizing workflows, ensuring compliance with company policies], while collaborating closely with senior leadership to drive [specific outcomes, e.g., efficiency gains, revenue growth, innovation]. Proficiency in [specific tools, software, or methodologies] is essential, and the ability to adapt to evolving business needs is critical. This position offers the opportunity to contribute to CWS’s long-term success while advancing one’s career within the organization.
As the Regional Financial Risk and Compliance Director, you will be responsible for overseeing financial risk management and ensuring adherence to regulatory compliance across designated regions. This role involves developing and implementing robust risk mitigation strategies, conducting comprehensive audits, and providing strategic guidance to senior leadership. You will lead a team of compliance professionals, foster a culture of ethical integrity, and stay abreast of evolving regulatory frameworks to safeguard organizational assets. Strong leadership, analytical acumen, and exceptional communication skills are essential to drive compliance initiatives and mitigate potential financial risks effectively.
Overseeing the integrity of programs, this Senior Manager is responsible for ensuring adherence to policies, identifying potential risks, and driving corrective actions to maintain compliance. They collaborate closely with cross-functional teams to implement robust controls, monitor program performance, and mitigate fraudulent activities while fostering a culture of accountability. The role demands strategic oversight of program audits, data analysis to uncover irregularities, and leadership in developing training initiatives to enhance operational integrity. Candidates must possess a bachelor’s degree in a relevant field, at least seven years of progressive experience in compliance or program management, and a proven track record in risk mitigation and policy enforcement. Strong analytical skills, exceptional attention to detail, and the ability to influence stakeholders at all levels are essential for success in this position.
We are seeking a seasoned Senior Program Integrity Specialist to oversee and enhance compliance measures within our organization. In this pivotal role, you will be responsible for identifying, investigating, and mitigating risks related to fraud, waste, and abuse across various programs. Your duties will include conducting thorough audits, analyzing data for anomalies, and developing robust strategies to prevent and detect irregularities. Additionally, you will collaborate with cross-functional teams to implement corrective actions and ensure adherence to regulatory standards. This position demands a keen eye for detail, strong analytical skills, and the ability to communicate findings effectively to stakeholders at all levels. A minimum of five years of experience in program integrity, compliance, or a related field is required, along with proficiency in risk assessment methodologies and regulatory frameworks. The ideal candidate will possess exceptional problem-solving abilities and a commitment to upholding the highest ethical standards in all endeavors.
External stakeholders, including clients, partners, and regulatory bodies, will be engaged regularly to gather insights, address concerns, and maintain strong relationships. Collaboration with internal teams such as marketing, sales, and product development will be essential to align strategies and ensure cohesive execution of initiatives. Additionally, the role will involve analyzing market trends, competitive landscapes, and customer feedback to inform strategic decisions. Strong communication skills and the ability to influence cross-functional teams will be critical for success in this position.
The Bureau for Population, Refugees, and Migration (BPRM) is seeking a Program Officer to oversee and implement critical initiatives supporting displaced populations. The role involves developing and managing programs, conducting assessments, and ensuring compliance with U.S. government policies and international humanitarian standards. Key responsibilities include coordinating with stakeholders, monitoring project progress, and reporting on outcomes to senior leadership and donors. The ideal candidate will possess a master’s degree in international relations, public policy, or a related field, along with at least five years of experience in humanitarian assistance, refugee programs, or migration issues. Strong analytical, communication, and project management skills are essential, as is the ability to work in high-pressure environments. Fluency in relevant languages and familiarity with global displacement trends are highly desirable.
The Refugee Coordinator is responsible for overseeing programs and services that support refugees in their resettlement process, ensuring they have access to essential resources such as housing, employment, and legal assistance. This role requires strong project management skills, cultural sensitivity, and the ability to collaborate with community organizations, government agencies, and other stakeholders. Key responsibilities include developing and implementing integration initiatives, monitoring case progress, and advocating for refugees’ rights. A bachelor’s degree in social work, international relations, or a related field is typically required, along with prior experience in refugee services or a similar humanitarian capacity. Fluency in multiple languages, particularly those commonly spoken by the refugee population served, is highly desirable.
UNHCR seeks a highly motivated candidate to support its protection and assistance programs for refugees and displaced persons. The ideal applicant will possess strong interpersonal and communication skills to engage with diverse stakeholders, including governments, NGOs, and affected communities. Fluency in English and French is essential, while knowledge of additional languages is advantageous. A minimum of five years of relevant professional experience in humanitarian aid, human rights, or a related field is required, along with a demonstrated commitment to international protection principles. The role involves assessing needs, developing strategies, and coordinating with partners to deliver life-saving interventions while ensuring accountability to affected populations.
The International Organization for Migration (IOM) is the leading intergovernmental body in the field of migration, dedicated to promoting humane and orderly migration for the benefit of all. With a global presence spanning over 170 countries, the IOM works to address migration challenges, advance understanding of migration issues, and encourage social and economic development through migration. The organization provides support to governments, migrants, and communities to ensure safe, regular, and dignified migration pathways, while protecting the rights of vulnerable populations. Additionally, the IOM collaborates with partners across sectors to develop policies, conduct research, and deliver practical solutions that address the complexities of global migration.
The Refugee Processing Center (RPC) is responsible for overseeing the comprehensive processing of refugee applications, ensuring adherence to strict regulatory guidelines and humanitarian standards. It plays a pivotal role in coordinating with government agencies, international organizations, and non-governmental entities to facilitate the efficient and dignified resettlement of refugees. The center manages all stages of the application process, from initial screening to final approval, while maintaining meticulous records and conducting thorough background checks. Additionally, it provides vital support services to refugees, including cultural orientation, language assistance, and referrals to essential resources. Qualified candidates must possess strong interpersonal and organizational skills, along with a deep commitment to human rights and international humanitarian law. The ideal applicant will have prior experience in refugee assistance, case management, or a related field, and demonstrate proficiency in multilingual communication and cross-cultural competency.
Resettlement agencies play a vital role in supporting refugees and displaced individuals as they transition into new communities, providing essential services such as housing assistance, employment guidance, cultural orientation, and access to legal resources. These organizations collaborate closely with government entities, nonprofit partners, and local stakeholders to ensure comprehensive support throughout the resettlement process. Staff members are expected to possess strong interpersonal skills, cultural competency, and a deep commitment to humanitarian principles, enabling them to navigate complex challenges with sensitivity and efficiency. Responsibilities include conducting needs assessments, coordinating with service providers, advocating for clients’ rights, and fostering integration through community engagement initiatives. Proficiency in multiple languages, prior experience in social services or refugee assistance, and adherence to ethical standards are typically required.
The working environment is characterized by collaboration and teamwork, with frequent interactions among colleagues to achieve shared objectives. It supports a culture of mutual respect and open communication, fostering professional growth and innovation. Employees benefit from structured mentorship opportunities and access to ongoing training programs to enhance their skills. The organization prioritizes work-life balance, offering flexible scheduling and remote work options where feasible. Additionally, the environment is designed to promote inclusivity, ensuring all team members feel valued and empowered to contribute their unique perspectives.
A full-time, locally recruited role based in Kenya is available.
We operate within a professional office setting, adhering to standard business hours and maintaining a structured work environment.
Frequent travel to field locations may be necessary as part of the role.
Oversee a comprehensive range of duties encompassing strategic planning, team leadership, and operational execution to ensure organizational objectives are met efficiently and effectively. Develop and implement policies, procedures, and best practices to enhance productivity, quality, and compliance with industry standards and regulatory requirements. Collaborate with cross-functional teams to identify opportunities for improvement, streamline processes, and drive innovation across departments. Monitor performance metrics, analyze data trends, and generate actionable insights to inform decision-making and optimize resource allocation. Foster a culture of accountability, collaboration, and continuous development by providing mentorship, coaching, and professional growth opportunities for team members. Serve as a key liaison between senior management and employees, ensuring clear communication of goals, expectations, and organizational updates. Ensure adherence to safety protocols, ethical guidelines, and legal obligations to maintain a secure and compliant work environment.
Ensures adherence to regulatory standards and internal policies, covering approximately 60% of responsibilities. Conducts thorough audits and risk assessments to identify potential compliance gaps and implement corrective actions. Develops and maintains comprehensive documentation, including policies, procedures, and training materials, to ensure organizational alignment with legal and industry requirements. Collaborates with cross-functional teams to promote a culture of compliance and mitigate regulatory risks across all business operations.
Conducts fraud and malfeasance investigations in collaboration with key stakeholders, including the Resettlement Support Center (RSC) Director, Regional Financial Risk and Compliance Director, Senior Manager of Program Integrity, Senior Program Integrity Specialist, and Regional Human Resource Director, as necessary.
Plans, organizes, and oversees investigations by strategically coordinating evidence collection, meticulous documentation, and thorough execution of all investigative processes.
Prepares comprehensive fraud and malfeasance investigation reports, ensuring full compliance with CWS and donor reporting standards.
Diligently oversees and records fraud reporting mechanisms on a daily basis.
Diligently oversees the Fraud mailbox to ensure prompt and thorough responses to all allegations of fraudulent activity.
Ensures adherence to all stipulated requirements outlined in the Cooperative Agreement, the Integrity and Compliance Guide, and Program Integrity Standard Operating Procedures (SOPs).
Facilitates the implementation of investigation recommendations to ensure identified gaps are addressed, and sustainable solutions are effectively enacted.
Facilitates the development, review, and updating of SOPs, both independently and in collaboration with stakeholders, to ensure adherence to internal fraud and malfeasance mitigation policies, as well as investigation and reporting mandates.
Collaborates with leadership to implement novel strategies aimed at preventing fraud and misconduct.
Provides assistance in compiling quarterly and annual reports for stakeholders regarding program integrity.
Attends scheduled meetings and participates in activities organized by the Fraud and Ethics Committee.
Stays abreast of the latest developments and updates within the USPAP to ensure comprehensive understanding and application of relevant policies and procedures.
We are seeking a highly skilled professional to oversee data management and analysis tasks, which constitute 15% of the role’s responsibilities. The successful candidate will be responsible for maintaining data integrity, ensuring accuracy, and performing detailed analysis to support informed decision-making. Proficiency in data management systems, analytical tools, and strong attention to detail are essential for this position. Additionally, the role requires the ability to interpret complex data sets and generate actionable insights.
Works closely with the Information Technology team to verify that internal IT controls are adequately robust and exceed established security standards for START, the U.S. Refugee Admissions Program’s refugee processing database, as well as for electronic data.
Maintains the availability of precise and up-to-date data pertaining to fraud and malfeasance investigations to fulfill annual, monthly, and ad hoc reporting requirements promptly.
Monitor recurring issues in staff conduct and recommend targeted areas for reinforcement of the Code of Conduct to the HR department.
As part of the role, representation duties account for approximately 10% of responsibilities, encompassing activities that promote diversity, equity, and inclusion within organizational initiatives. This may involve participating in committees, advocating for underrepresented groups, or representing the company at industry events to showcase its commitment to a broad and inclusive workforce.
Establishes and nurtures productive, autonomous partnerships with CWS/RSC Africa USPAP collaborators and supporters, such as PRM, USCIS, IOM, UNHCR, and domestic Resettlement Agencies.
Act as the primary liaison for the CWS Africa Fraud Mailbox, serving as the dedicated point of contact for all related communications and inquiries.
Participates in Quarterly Fraud Trends meetings on an as-needed basis to stay informed about emerging risks and best practices.
Ensures that partner communications originating from the unit are conducted with professionalism, timeliness, and proactivity.
Demonstrates the organization’s policies and the core values of CWS Africa to all staff members.
Maintains a professional demeanor among the workforce to accurately represent CWS RSC Africa to refugees, partners, funders, and colleagues.
The position involves overseeing program administration, which constitutes 10% of the role’s responsibilities. This includes managing schedules, coordinating resources, and ensuring adherence to established policies and procedures. Additionally, the role requires maintaining accurate records, facilitating communication between stakeholders, and supporting the seamless execution of program activities. Strong organizational skills and attention to detail are essential to execute these duties effectively.
Delivers guidance and serves as a key resource for both programmatic and administrative personnel involved in Program Integrity initiatives.
Actively engages in the recruitment and selection processes for the team.
This role involves executing additional tasks as delegated by the Senior Manager, Program Integrity and/or CWS RSC Africa Management, aimed at optimizing operational efficiency and effectiveness.
In addition to the primary duties, this position entails supplementary responsibilities amounting to 5% of the overall role.
Perform additional responsibilities as directed by management to support operational needs and team objectives.
Experienced professionals with a strong background in the relevant field are encouraged to apply. Candidates should possess a minimum of three years of related work experience, along with a proven track record of achieving measurable results. The ideal applicant will demonstrate expertise in key responsibilities, including project management, team leadership, and strategic planning. Excellent communication skills, both written and verbal, are essential, as is the ability to collaborate effectively across departments. Familiarity with industry-specific tools and software is required, and a bachelor’s degree in a related discipline is preferred.
* Bachelor’s degree in Computer Science, Engineering, or a related field.
* Minimum of 5 years of experience in software development, with a strong background in full-stack development.
* Proficiency in programming languages such as Java, Python, JavaScript, and C++.
* Experience with cloud platforms like AWS, Azure, or Google Cloud.
* Familiarity with DevOps practices, including CI/CD pipelines and containerization (Docker, Kubernetes).
* Strong problem-solving skills and the ability to work both independently and collaboratively in a team environment.
* Excellent communication skills for effective collaboration with cross-functional teams.
Six years of paid professional experience in fields such as integrity, compliance, ethics, risk management, or related areas is required.
A minimum of one year of experience with the US Refugee Admissions Program is strongly preferred, though not mandatory.
A minimum of one year of experience conducting workplace investigations is desirable, though not mandatory.
Seeking a highly skilled professional capable of demonstrating expertise in a range of technical and interpersonal competencies. The ideal candidate will possess strong analytical abilities, exceptional communication skills, and proficiency in relevant software or tools. Requirements include a minimum of three years of hands-on experience in the field, along with a proven track record of delivering high-quality results under tight deadlines. Responsibilities encompass collaborating with cross-functional teams, troubleshooting complex issues, and ensuring adherence to industry standards. A commitment to continuous learning and adaptability to evolving technologies is essential for success in this role.
Requires strong skills in utilizing MS Office Suite, including Excel, PowerPoint, Word, Access, and Outlook.
Strong proficiency in both verbal articulation and written expression is essential.
Exceptional aptitude for analytical reasoning and adept at resolving complex issues efficiently.
A familiarity with START is advantageous.
Demonstrates strong ethical reasoning and unwavering commitment to principled decision-making, ensuring alignment with CWS integrity, compliance standards, and organizational values at all times.
Must possess a Bachelor’s degree in a relevant field, such as Computer Science, Information Technology, or a related discipline. Equivalent practical experience may be considered in place of formal education. Additionally, certifications in cloud computing (e.g., AWS, Azure, or GCP), cybersecurity (e.g., CISSP, CEA), or project management (e.g., PMP, Scrum Master) are highly desirable. Demonstrated proficiency in relevant tools or methodologies through certifications will strengthen your application.
A bachelor’s degree in criminology, business management, law, human resources, or a closely related discipline is required.
Industry-recognized certifications, while not mandatory, are strongly encouraged, including credentials such as the Certified Fraud Examiner (CFE), Certified Protection Professional (CPP), or legal/paralegal certifications.
Abilities
Collaborate with team members to enforce policies and procedures in strict adherence to established guidelines and standard operating procedures.
Deliver tasks with precision and efficiency, ensuring adherence to established deadlines while upholding exceptional performance standards.
Demonstrate sound judgment and consult with appropriate parties when encountering unforeseen challenges.
Build strong, professional relationships with a diverse range of stakeholders, including colleagues, external organizations, refugees, and members of the public, demonstrating exceptional courtesy and effectiveness in all interactions.
Handle a wide-ranging and multifaceted workload effectively while meeting demanding deadlines and balancing competing priorities in a fast-paced environment.
Ensure the accuracy and reliability of official documentation at all times.
Examine intricate issues and implement effective solutions while exercising prudent judgment in decision-making processes.
Perform duties with a high degree of autonomy, requiring little to no direct oversight to ensure efficient task completion.
Work autonomously while playing a vital role in the operational success of RSC Africa.
Collaborate closely in the execution of the U.S. Refugee Admissions Program (USPAP) to ensure its effective and efficient implementation.
Crucial prerequisites for the role include a bachelor’s degree in a relevant field, preferably coupled with at least three years of professional experience in a comparable capacity. Proficiency in industry-standard software and tools is essential, along with strong problem-solving abilities and meticulous attention to detail. Candidates must demonstrate excellent communication skills, both written and verbal, and the capacity to work collaboratively within a team-oriented environment. Familiarity with project management methodologies and adherence to deadlines are also required.
Exceptional proficiency in both written and spoken English is essential.
Proficiency in collaborating within diverse cultural settings is essential.
A dedication to diversity, equity, and inclusion is essential, along with a readiness to champion CWS’ Platform on Racial Justice as a valued member of the team.
You must maintain constant vigilance and responsiveness to potential child safeguarding and PS EAH (Prevention of Sexual Exploitation, Abuse, and Harassment) risks, ensuring you acquire the necessary knowledge and skills to uphold robust safeguarding practices. It is essential that you fully comprehend the child safeguarding and PS EAH policies, as well as their associated procedures, and align your conduct with these guidelines at all times.
Candidates must meet certain eligibility criteria, including relevant certifications or specialized training, to qualify for this position. A minimum of three years of hands-on experience in a closely related field is mandatory, with a proven track record of delivering measurable results. Proficiency in industry-specific software, tools, or methodologies is essential, and strong analytical, problem-solving, and communication skills are required. The ability to work independently, manage multiple priorities, and adapt to evolving project demands is critical. A commitment to continuous learning and professional development is also expected.
The ideal candidate must demonstrate both willingness and capability to travel under challenging circumstances, coupled with a significant degree of adaptability. Prior to any travel for RSC Africa, it is mandatory to provide documented proof of Yellow Fever vaccination.
This role necessitates constant utilization of laptops, with proficiency in Microsoft Office Suite being a mandatory requirement.
The role may entail travel to sub-Saharan Africa with little advance notice and under challenging circumstances to fulfill program requirements.
A valid passport, along with the capability to maintain its validity for the full duration of the appointment, is a prerequisite—including ensuring sufficient blank pages for travel documentation.
A prerequisite for employment includes the completion of a background check, encompassing both reference verification and a criminal history review, prior to the commencement of duties.
This role demands strong emotional intelligence and sound ethical decision-making when collaborating with diverse stakeholder groups.
This role is a full-time position.
Qualifications
BA/BSc/HND
Experience Required
6 years
