Job Summary
This position serves to align IT and business functions by evaluating processes, identifying needs, and providing data-backed insights and reports to leadership and key stakeholders. Responsibilities include conducting business analysis, designing enhancements, and defining system specifications in response to product modifications or significant business initiatives.
Oversee and execute a comprehensive range of duties, including but not limited to strategic planning, operational management, and cross-functional collaboration. Serve as a primary point of contact for stakeholders, ensuring clear communication and alignment with organizational objectives. Analyze performance metrics, identify trends, and implement data-driven improvements to enhance efficiency and productivity. Lead project initiatives from inception to completion, adhering to deadlines, budgets, and quality standards. Foster a culture of innovation, accountability, and continuous learning within the team. Develop and maintain policies, procedures, and best practices to uphold industry compliance and operational excellence.
Responsible for directing the design process, establishing requirements, and conducting testing to verify the precision of deliverables.
The process involves determining and subsequently ranking technical and functional requirements to ensure alignment with project objectives and stakeholder needs.
Conduct ongoing assessments of market trends and operational strategies to compile and deliver comprehensive reports on key control matters to senior and executive leadership on a routine basis.
Maintain a deep understanding of our products, business operations, processes, and relevant system rules and applications.
We are responsible for upholding the relationship model and ensuring the integrity of all interfacing systems.
Conduct comprehensive financial audits and enforce robust control measures for application systems to uphold compliance and mitigate risks.
Plan, develop, and execute business process reengineering and enhancement initiatives, as well as management reviews, within the organization.
Consult with departments to determine the business needs, functional and technical requirements for translation into strategic initiatives.
Bachelor’s degree in Computer Science, Engineering, or a related technical field required, along with a minimum of three years of professional experience in software development. Proficiency in programming languages such as Python, Java, or C++ is essential, along with experience with frameworks like Django, Spring Boot, or .NET. Strong problem-solving skills and the ability to work both independently and collaboratively in a team are imperative. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud is a plus. Exceptional communication skills for conveying technical concepts to non-technical stakeholders are also necessary.
A relevant Bachelor’s Degree in fields such as Business, Information Technology, Economics, Banking, Strategic Management, or related disciplines is required.
A Master’s Degree in Business or Information Technology is advantageous.
Certified Business Analyst Certified Project Manager- PMP or Prince2 will be an added advantage
Experience
A minimum of four years of hands-on experience in business analysis is required, with a focus on executing strategic analysis initiatives and conducting thorough reviews to ensure alignment with organizational objectives.
Proficiency in the financial services industry will be considered a valuable asset.
Seasoned professionals with a proven track record in executing expansive and intricate IT deployment initiatives are sought after.
Proficiency in IT administration, including software development, network management, and systems administration, would be highly beneficial.
The ideal candidate will demonstrate proficiency in a range of key competencies, including [list any competencies, e.g., “strategic planning, cross-functional collaboration, and data-driven decision-making”]. Strong analytical and problem-solving abilities are essential, along with the capacity to lead teams through complex challenges. Exceptional communication skills, both written and verbal, are required to effectively convey ideas to stakeholders at all levels. The role demands adaptability to evolving business needs and a commitment to continuous professional development. Additionally, the candidate must possess [mention any specific certifications, e.g., “a PMP certification or equivalent experience in project management”]. Prior experience in [industry/field, if applicable] is highly desirable, along with a proven track record of delivering measurable results in [specific area, e.g., “process optimization or team leadership”].
Analytical thinking and problem-solving are essential for evaluating complex information and devising effective solutions to challenges. This role requires a structured approach to identifying issues, analyzing data, and implementing strategic resolutions. Candidates must demonstrate the ability to assess situations logically, interpret trends, and make informed decisions to drive optimal outcomes. Strong attention to detail and a methodical mindset are crucial for navigating intricate problems and ensuring accuracy in all assessments.
Proficient oral and written communication abilities are essential for effectively conveying information, collaborating with team members, and engaging with stakeholders at all levels. Strong interpersonal skills enable clear articulation of ideas, active listening, and the capacity to adapt messaging to diverse audiences. Additionally, demonstrated proficiency in crafting professional documents, presentations, and reports ensures clarity, precision, and impact in communication efforts.
Proven ability to establish strong rapport and foster collaborative relationships with diverse stakeholders through exceptional interpersonal and consultative expertise is required. The ideal candidate will demonstrate a capacity to understand client needs, provide tailored solutions, and maintain ongoing communication to ensure satisfaction and alignment with organizational objectives.
Proven ability to guide group discussions, workshops, or meetings toward productive outcomes, ensuring active participation and consensus-building among diverse stakeholders. Demonstrated expertise in managing group dynamics, resolving conflicts, and maintaining focus on established objectives. Strong verbal and written communication skills to explain complex concepts clearly and adapt facilitation techniques to varying audience needs. Experience in designing and delivering engaging agendas, leveraging tools and methodologies to enhance collaboration and decision-making.
A meticulous approach and the ability to maintain a high standard of precision are essential for this role.
Highly developed organizational abilities are essential for this role, ensuring efficient management of tasks, resources, and priorities. The incumbent will maintain meticulous attention to detail to coordinate schedules, streamline workflows, and facilitate seamless operations. Strong time-management capabilities are required to meet deadlines and balance competing demands effectively.
Persuading and influencing stakeholders at all organizational levels to champion and support strategic initiatives, fostering alignment and driving consensus on key decisions. Developing and nurturing robust relationships to enhance collaboration, ensuring buy-in across diverse teams and departments. Leveraging strong communication skills to articulate vision, goals, and benefits clearly, thereby motivating action and securing necessary resources. Addressing objections tactfully and proactively to overcome resistance, while tailoring messaging to resonate with different audiences for maximum impact.
Proficiency in understanding organizational frameworks and corporate hierarchies is essential.
Conducting a comprehensive stakeholder analysis involves identifying, evaluating, and prioritizing individuals or groups that may impact or be affected by a project, decision, or initiative. This process assesses their influence, interests, expectations, and potential contributions to ensure alignment with organizational goals and effective risk mitigation. Key responsibilities include mapping stakeholders, analyzing their needs and concerns, and developing tailored engagement strategies to foster collaboration, secure support, and address conflicts proactively. Proficiency in stakeholder mapping tools, strong communication skills, and the ability to navigate complex relationships are essential for success in this role.
The position involves gathering, analyzing, and documenting software requirements to ensure alignment with business objectives and user needs. Candidates must possess strong analytical skills to interpret complex technical specifications and translate them into clear, actionable requirements. Proficiency in elicitation techniques, such as interviews, workshops, and surveys, is essential for extracting accurate information from stakeholders. Additionally, expertise in modeling tools (e.g., UML, BPMN) and documentation standards (e.g., IEEE 830) is required to create structured and unambiguous requirement specifications. Excellent communication abilities are necessary to facilitate collaboration between technical teams, product owners, and end-users, ensuring all parties share a common understanding of project goals. Familiarity with agile methodologies and tools like JIRA or Confluence is a plus for managing iterative development processes.
Conducting a cost-benefit analysis involves evaluating the economic viability of projects, programs, or decisions by comparing anticipated costs with projected benefits to determine their feasibility and potential return on investment. This process requires gathering and analyzing quantitative data, such as financial expenditures and revenue projections, as well as qualitative factors like stakeholder feedback and market trends. Key responsibilities include identifying relevant costs and benefits, applying appropriate discount rates to future cash flows, and calculating metrics such as net present value (NPV), internal rate of return (IRR), and payback period. Proficiency in financial modeling, data interpretation, and report preparation is essential, along with strong analytical and communication skills to present findings to stakeholders clearly and persuasively.
Models and analyzes processes to evaluate performance, identify inefficiencies, and recommend improvements. Utilizes tools such as process maps, flowcharts, and data analysis to visualize and assess workflows. Collaborates with stakeholders to gather requirements, document current-state processes, and define future-state objectives. Develops and implements process enhancements to streamline operations, reduce costs, and enhance productivity. Ensures compliance with industry standards and organizational policies throughout all process modifications.
Proficiency in network architecture, database management, and related technological domains is required.
Entrepreneurial mindset combined with strategic commercial acumen is essential.
Adapting to change is a critical aspect of this role, requiring flexibility and responsiveness to evolving circumstances.
Should you satisfy the outlined prerequisites, kindly submit your application along with an updated CV to hr@libertylife.co.ke by 16 June 2026, ensuring the job title appears prominently in the subject line. Liberty Kenya is committed to equal opportunity and fosters a diverse workforce. Kindly note that only candidates selected for further consideration will be contacted. All personal data collected will be utilized solely for recruitment purposes and in compliance with the privacy policy available at https://www.liberty.co.ke.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
4 years
